| Discussion Forum: Thread 355419 |
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| | | Author: | popsicle  | | Posted: | Mar 24, 2024 12:18 | | Subject: | After some 18 years of managing a store here | | Viewed: | 325 times | | Topic: | Selling | |
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| ... it was easily noted and rectified
Something odd while processing an order this morning: All items within the order
that were sold out, had the red zero active-link to stockroomed (zero) inventory
of that item. What you’d normally see when the “Retain items in store inventory
after items are sold out” is activated within store listings.
In all our years operating as a vendor here, we’ve used that feature on a handful
of specific listings only, rarely iow. But every listing within this morning’s
order with zero remaining, linked to a stockroom listing of said item. I knew
straight away what the issue was, that the feature had been activated over all
of our inventory. After processing the order, I simply went into our inventory
management page and reset it.
Really don’t know how the change occurred other than not by us. First off, I’m
hardly on that page anymore. Secondly, as said; we've never used that feature
in that manner before. Maybe last night’s update/maintenance or some other event,
who knows
This interrupts how we utilize the very useful Stockroom feature here on BrickLink.
So yeah, perhaps more salient an issue for us than maybe some other vendors.
Nonetheless, just a heads-up to check yours
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| | | | | Author: | 1001bricks | | Posted: | Mar 24, 2024 13:13 | | Subject: | Re: After some 18 years of managing a store here | | Viewed: | 95 times | | Topic: | Selling | |
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| In Selling, popsicle writes:
| | ... it was easily noted and rectified
Something odd while processing an order this morning: All items within the order
that were sold out, had the red zero active-link to stockroomed (zero) inventory
of that item. What you’d normally see when the “Retain items in store inventory
after items are sold out” is activated within store listings.
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It happens from time to time.
It seems related to the instant payment feature.
Just before the buyer's trying to pay, BrickLink moves the order items to
stockroom so no one can buy them while the buyer's is on PayPal for example.
This can last up to 10 minutes as what I've heard, don't know where.
So the buyer can make a few trials if he doesn't manage to fully pay immediately...
When paid, the quantity of the items is ajusted accordingly to the order, and
the items are "un-stockroomed".
But apparently from time to time, or when the quantity falls to zero, those
cannot be "un-stockroomed" because quantity==0.
So they remain in stockroom with quantity==0.
This is normally purged at midnight EDT, and/or if you active the corresponding
feature in your shop settings...
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| | | | | | | Author: | popsicle | | Posted: | Mar 24, 2024 13:51 | | Subject: | Re: After some 18 years of managing a store here | | Viewed: | 60 times | | Topic: | Selling | |
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| In Selling, 1001bricks writes:
| | In Selling, popsicle writes:
| | ... it was easily noted and rectified
Something odd while processing an order this morning: All items within the order
that were sold out, had the red zero active-link to stockroomed (zero) inventory
of that item. What you’d normally see when the “Retain items in store inventory
after items are sold out” is activated within store listings.
|
It happens from time to time.
It seems related to the instant payment feature.
Just before the buyer's trying to pay, BrickLink moves the order items to
stockroom so no one can buy them while the buyer's is on PayPal for example.
This can last up to 10 minutes as what I've heard, don't know where.
So the buyer can make a few trials if he doesn't manage to fully pay immediately...
When paid, the quantity of the items is ajusted accordingly to the order, and
the items are "un-stockroomed".
But apparently from time to time, or when the quantity falls to zero, those
cannot be "un-stockroomed" because quantity==0.
So they remain in stockroom with quantity==0.
This is normally purged at midnight EDT, and/or if you active the corresponding
feature in your shop settings...
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I see. Thank you.
Though now I'm left wondering why it's the first time for us then
Thanks again, in any case.
-popsicle
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| | | | | Author: | Ziegelmeister | | Posted: | Mar 24, 2024 14:39 | | Subject: | Re: After some 18 years of managing a store here | | Viewed: | 46 times | | Topic: | Selling | |
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| I had several X's and 0's on an order today. I was a little miffed
about it until I remembered I told it to not retain USED items, only new. Same
thing happened maybe?
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| | | | | | | Author: | popsicle | | Posted: | Mar 24, 2024 15:00 | | Subject: | Re: After some 18 years of managing a store here | | Viewed: | 70 times | | Topic: | Selling | |
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| In Selling, Ziegelmeister writes:
| | I had several X's and 0's on an order today. I was a little miffed
about it until I remembered I told it to not retain USED items, only new. Same
thing happened maybe?
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Yeah, something occurred since Friday. For us, and apparently you now too.
Oh well. I'm going with the "que sera, sera" approach to this
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| | | | | Author: | custommike | | Posted: | Apr 16, 2024 17:17 | | Subject: | Re: After some 18 years of managing a store here | | Viewed: | 93 times | | Topic: | Selling | |
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| In Selling, popsicle writes:
| | ... it was easily noted and rectified
Something odd while processing an order this morning: All items within the order
that were sold out, had the red zero active-link to stockroomed (zero) inventory
of that item. What you’d normally see when the “Retain items in store inventory
after items are sold out” is activated within store listings.
In all our years operating as a vendor here, we’ve used that feature on a handful
of specific listings only, rarely iow. But every listing within this morning’s
order with zero remaining, linked to a stockroom listing of said item. I knew
straight away what the issue was, that the feature had been activated over all
of our inventory. After processing the order, I simply went into our inventory
management page and reset it.
Really don’t know how the change occurred other than not by us. First off, I’m
hardly on that page anymore. Secondly, as said; we've never used that feature
in that manner before. Maybe last night’s update/maintenance or some other event,
who knows
This interrupts how we utilize the very useful Stockroom feature here on BrickLink.
So yeah, perhaps more salient an issue for us than maybe some other vendors.
Nonetheless, just a heads-up to check yours
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Sounds like I might be confused about what/how that feature is used. I have it
toggled on because I plan to use it to help track which parts are selling or
have sold in the past when choosing new inventory purchases. Are you saying that
people are able to purchase parts where you have zero inventory because that
option is turned on?
Also curious how you use the stockroom feature?
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USA, Washington
France, Provence-Alpes-Côte d'Azur
