| Discussion Forum: Thread 354794 |
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| | | Author: | sw_lego_lover  | | Posted: | Mar 8, 2024 11:45 | | Subject: | Order problem, refund and NSS | | Viewed: | 132 times | | Topic: | Problem Order | |
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| I'm struggling to get a refund for a part from a seller. Its now been since
the 28th when I indicated I wanted a refund (that they seemingly offered)
On one hand its not a huge deal, but this seller has not been responsive almost
at all for weeks since I started this "issue" discussion via BL chat.
First message/issue I raised was on Feb 21, 2024
It took them until Feb 28, 2024 to respond, only after after I went and contacted
them via their posted email.
Then after clarifying my issue on BL messaging, its been radio silence since
then.
What is reasonable in regards to placing a NSS on a seller for this? Or am
I misunderstanding this feature?
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| | | | | Author: | yorbrick | | Posted: | Mar 8, 2024 11:58 | | Subject: | Re: Order problem, refund and NSS | | Viewed: | 51 times | | Topic: | Problem Order | |
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| In Problem Order, sw_lego_lover writes:
| | I'm struggling to get a refund for a part from a seller. Its now been since
the 28th when I indicated I wanted a refund (that they seemingly offered)
On one hand its not a huge deal, but this seller has not been responsive almost
at all for weeks since I started this "issue" discussion via BL chat.
First message/issue I raised was on Feb 21, 2024
It took them until Feb 28, 2024 to respond, only after after I went and contacted
them via their posted email.
Then after clarifying my issue on BL messaging, its been radio silence since
then.
What is reasonable in regards to placing a NSS on a seller for this? Or am
I misunderstanding this feature?
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Yes, as it has been well over a week.
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USA, Connecticut
United Kingdom, England