Discussion Forum: Thread 354767

 Author: Bonny03 View Messages Posted By Bonny03
 Posted: Mar 7, 2024 13:06
 Subject: Hacked profile
 Viewed: 317 times
 Topic: Help
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Bonny03 (3)

Location:  Italy, Trentino-Alto Adige
Member Since Contact Type Status
May 16, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BonnyCollections
Hello there. I need to ask for some assistance because yesterday I placed an
order on Bricklink (Lego 75192 - Millennium Falcon), and unfortunately, an issue
arose. It appears that the seller's profile (https://store.bricklink.com/picasso2257?p=picasso2257#/terms)
has been compromised, and he is unable to contact me through Bricklink. He states
that he no longer has access to Bricklink and has not received any payment. Coincidentally,
the store was closed this morning, and its location has been relocated from France
to the US.
Upon discovering this, I promptly contacted PayPal and submitted a refund request.
Additionally, I reached out to my bank to block the payment, as one half of it
has been made using PayPal balance, while the other half had been processed through
my credit card, and the payment was not completed. Now, I would like to inquire
about the likelihood of receiving a refund. I am aware that if the seller fails
to ship the package, I can fill out a Non-Shipping Seller form. However, how
optimistic should I be about getting my money back?
Thank you, everyone, for your assistance.
 Author: ErwinNL View Messages Posted By ErwinNL
 Posted: Mar 7, 2024 13:17
 Subject: Re: Hacked profile
 Viewed: 68 times
 Topic: Help
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ErwinNL (622)

Location:  Netherlands, Overijssel
Member Since Contact Type Status
Oct 27, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBug
In Help, Bonny03 writes:
  Hello there. I need to ask for some assistance because yesterday I placed an
order on Bricklink (Lego 75192 - Millennium Falcon), and unfortunately, an issue
arose. It appears that the seller's profile (https://store.bricklink.com/picasso2257?p=picasso2257#/terms)
has been compromised, and he is unable to contact me through Bricklink. He states
that he no longer has access to Bricklink and has not received any payment. Coincidentally,
the store was closed this morning, and its location has been relocated from France
to the US.
Upon discovering this, I promptly contacted PayPal and submitted a refund request.
Additionally, I reached out to my bank to block the payment, as one half of it
has been made using PayPal balance, while the other half had been processed through
my credit card, and the payment was not completed. Now, I would like to inquire
about the likelihood of receiving a refund. I am aware that if the seller fails
to ship the package, I can fill out a Non-Shipping Seller form. However, how
optimistic should I be about getting my money back?
Thank you, everyone, for your assistance.

The store is now suspended, contact the BL helpdesk/admins.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Mar 7, 2024 13:18
 Subject: Re: Hacked profile
 Viewed: 66 times
 Topic: Help
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Nubs_Select (3755)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
Since you paid thru PayPal you should be good. PayPal has very good buyer protection
so your claim will likely go thru without issue
 Author: brac.brick View Messages Posted By brac.brick
 Posted: Mar 7, 2024 13:23
 Subject: Re: Hacked profile
 Viewed: 68 times
 Topic: Help
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brac.brick (1118)

Location:  USA, Massachusetts
Member Since Contact Type Status
May 19, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick & Brac
In Help, Bonny03 writes:
  Hello there. I need to ask for some assistance because yesterday I placed an
order on Bricklink (Lego 75192 - Millennium Falcon), and unfortunately, an issue
arose. It appears that the seller's profile (https://store.bricklink.com/picasso2257?p=picasso2257#/terms)
has been compromised, and he is unable to contact me through Bricklink. He states
that he no longer has access to Bricklink and has not received any payment. Coincidentally,
the store was closed this morning, and its location has been relocated from France
to the US.
Upon discovering this, I promptly contacted PayPal and submitted a refund request.
Additionally, I reached out to my bank to block the payment, as one half of it
has been made using PayPal balance, while the other half had been processed through
my credit card, and the payment was not completed. Now, I would like to inquire
about the likelihood of receiving a refund. I am aware that if the seller fails
to ship the package, I can fill out a Non-Shipping Seller form. However, how
optimistic should I be about getting my money back?
Thank you, everyone, for your assistance.

File a case on Paypal and submit a chargeback on the cc for the rest.
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Mar 7, 2024 15:22
 Subject: Re: Hacked profile
 Viewed: 96 times
 Topic: Help
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jennnifer (3532)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Help, Bonny03 writes:
  Hello there. I need to ask for some assistance because yesterday I placed an
order on Bricklink (Lego 75192 - Millennium Falcon), and unfortunately, an issue
arose. It appears that the seller's profile (https://store.bricklink.com/picasso2257?p=picasso2257#/terms)
has been compromised, and he is unable to contact me through Bricklink. He states
that he no longer has access to Bricklink and has not received any payment. Coincidentally,
the store was closed this morning, and its location has been relocated from France
to the US.
Upon discovering this, I promptly contacted PayPal and submitted a refund request.
Additionally, I reached out to my bank to block the payment, as one half of it
has been made using PayPal balance, while the other half had been processed through
my credit card, and the payment was not completed. Now, I would like to inquire
about the likelihood of receiving a refund. I am aware that if the seller fails
to ship the package, I can fill out a Non-Shipping Seller form. However, how
optimistic should I be about getting my money back?
Thank you, everyone, for your assistance.

Sigh... a low feedback buyer's account, not used in ages and then with just
one recent feedback for selling. That's a recipe for fraud if ever I saw
one!

~Jen
 Author: Bonny03 View Messages Posted By Bonny03
 Posted: Mar 7, 2024 15:35
 Subject: Re: Hacked profile
 Viewed: 75 times
 Topic: Help
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Bonny03 (3)

Location:  Italy, Trentino-Alto Adige
Member Since Contact Type Status
May 16, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BonnyCollections
In Help, jennnifer writes:
  In Help, Bonny03 writes:
  Hello there. I need to ask for some assistance because yesterday I placed an
order on Bricklink (Lego 75192 - Millennium Falcon), and unfortunately, an issue
arose. It appears that the seller's profile (https://store.bricklink.com/picasso2257?p=picasso2257#/terms)
has been compromised, and he is unable to contact me through Bricklink. He states
that he no longer has access to Bricklink and has not received any payment. Coincidentally,
the store was closed this morning, and its location has been relocated from France
to the US.
Upon discovering this, I promptly contacted PayPal and submitted a refund request.
Additionally, I reached out to my bank to block the payment, as one half of it
has been made using PayPal balance, while the other half had been processed through
my credit card, and the payment was not completed. Now, I would like to inquire
about the likelihood of receiving a refund. I am aware that if the seller fails
to ship the package, I can fill out a Non-Shipping Seller form. However, how
optimistic should I be about getting my money back?
Thank you, everyone, for your assistance.

Sigh... a low feedback buyer's account, not used in ages and then with just
one recent feedback for selling. That's a recipe for fraud if ever I saw
one!

~Jen

I know, but honestly I thought that Bricklink was free of any scams... evidently
I was wrong. Do you think I can manage to get my money back?
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Mar 7, 2024 15:55
 Subject: Re: Hacked profile
 Viewed: 73 times
 Topic: Help
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peregrinator (772)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Help, Bonny03 writes:
  I know, but honestly I thought that Bricklink was free of any scams... evidently
I was wrong. Do you think I can manage to get my money back?

I think PayPal will side with you.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 7, 2024 16:08
 Subject: Re: Hacked profile
 Viewed: 64 times
 Topic: Help
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1001bricks (52305)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, Bonny03 writes:
  I know, but honestly I thought that Bricklink was free of any scams... evidently
I was wrong.

Even if BrickLink would be perfect, there's plenty of solutions to get a
password outside BrickLink... Then one can log in "legitimately" with
the correct password.
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Mar 7, 2024 18:05
 Subject: Re: Hacked profile
 Viewed: 105 times
 Topic: Help
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BrickLink
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jennnifer (3532)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Help, Bonny03 writes:
  In Help, jennnifer writes:
  In Help, Bonny03 writes:
  Hello there. I need to ask for some assistance because yesterday I placed an
order on Bricklink (Lego 75192 - Millennium Falcon), and unfortunately, an issue
arose. It appears that the seller's profile (https://store.bricklink.com/picasso2257?p=picasso2257#/terms)
has been compromised, and he is unable to contact me through Bricklink. He states
that he no longer has access to Bricklink and has not received any payment. Coincidentally,
the store was closed this morning, and its location has been relocated from France
to the US.
Upon discovering this, I promptly contacted PayPal and submitted a refund request.
Additionally, I reached out to my bank to block the payment, as one half of it
has been made using PayPal balance, while the other half had been processed through
my credit card, and the payment was not completed. Now, I would like to inquire
about the likelihood of receiving a refund. I am aware that if the seller fails
to ship the package, I can fill out a Non-Shipping Seller form. However, how
optimistic should I be about getting my money back?
Thank you, everyone, for your assistance.

Sigh... a low feedback buyer's account, not used in ages and then with just
one recent feedback for selling. That's a recipe for fraud if ever I saw
one!

~Jen

I know, but honestly I thought that Bricklink was free of any scams... evidently
I was wrong. Do you think I can manage to get my money back?

BrickLink is an open marketplace. You need to look out for yourself! Good thing
you used Paypal.

Read feedback. Read terms. If an offer is too good to be true, it is usually
too good to be true. Don't buy rare or expensive items from sellers with
no experience.

~Jen
 Author: runner.caller View Messages Posted By runner.caller
 Posted: Mar 7, 2024 16:09
 Subject: Re: Hacked profile
 Viewed: 99 times
 Topic: Help
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runner.caller (2640)

Location:  USA, South Dakota
Member Since Contact Type Status
Jan 18, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: A Minifig Galore Store
In Help, Bonny03 writes:
  Hello there. I need to ask for some assistance because yesterday I placed an
order on Bricklink (Lego 75192 - Millennium Falcon), and unfortunately, an issue
arose. It appears that the seller's profile (https://store.bricklink.com/picasso2257?p=picasso2257#/terms)
has been compromised, and he is unable to contact me through Bricklink. He states
that he no longer has access to Bricklink and has not received any payment. Coincidentally,
the store was closed this morning, and its location has been relocated from France
to the US.
Upon discovering this, I promptly contacted PayPal and submitted a refund request.
Additionally, I reached out to my bank to block the payment, as one half of it
has been made using PayPal balance, while the other half had been processed through
my credit card, and the payment was not completed. Now, I would like to inquire
about the likelihood of receiving a refund. I am aware that if the seller fails
to ship the package, I can fill out a Non-Shipping Seller form. However, how
optimistic should I be about getting my money back?
Thank you, everyone, for your assistance.

Very good odds if it was through paypal goods and services. I once bought a pair
of fishing reels from a sketchy website and they never sent them, so I filed
an item not received case via paypal, and then whoever was on the other end did
upload a tracking number, but the random number they uploaded said delivered
to a completely different address in another state, and I pointed that out in
my response and paypal sided with me.