Discussion Forum: Thread 354683

 Author: AntsScurrying View Messages Posted By AntsScurrying
 Posted: Mar 4, 2024 21:11
 Subject: Problem with buyer / probable multi accounts
 Viewed: 226 times
 Topic: Problem Order
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AntsScurrying (697)

Location:  USA, Oregon
Member Since Contact Type Status
Mar 24, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ant's Delivery Service!
Got an order from a zero feedback user who created the account July of last year.

User name Albrick7.

No problems at first, I have never had a problem with a new buyer, but this one
is raising some serious red flags.

I get an order for my Medieval Market, and then a message a few minutes later
that states

"Good morning, first time making a purchase on bricklink. This item is brand
new?
What would shipping look like? "

Keep in mind this is an order, not a quote.

So I reply with the different shipping options and the prices to those.

They reply asking if PayPal is the only payment accepted, to which I reply its
the only one I accept, not sure if BrickLink uses others.

Here is their reply

"I have used stripe here for payment. I don’t have PayPal."

My reply, almost instantly

"How have you used Stripe as payment here if this is your first order?"

No response since that message sent about 8 hours ago.

Would just go ahead and send this to the help desk, but can't wait two months
for a response.

Beware if you receive an order from this user!
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Mar 4, 2024 21:37
 Subject: Re: Problem with buyer / probable multi accounts
 Viewed: 55 times
 Topic: Problem Order
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Nubs_Select (3757)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
unless im mistaken "new buyer" and "0 feedback" does not equal
"never placed an order"
 Author: AntsScurrying View Messages Posted By AntsScurrying
 Posted: Mar 4, 2024 21:38
 Subject: Re: Problem with buyer / probable multi accounts
 Viewed: 56 times
 Topic: Problem Order
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AntsScurrying (697)

Location:  USA, Oregon
Member Since Contact Type Status
Mar 24, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ant's Delivery Service!
In Problem Order, Nubs_Select writes:
  unless im mistaken "new buyer" and "0 feedback" does not equal
"never placed an order"

no, but
""Good morning, first time making a purchase on bricklink. This
item is brand
new?
What would shipping look like? "

does
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Mar 4, 2024 21:48
 Subject: Re: Problem with buyer / probable multi accounts
 Viewed: 57 times
 Topic: Problem Order
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Nubs_Select (3757)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Problem Order, AntsScurrying writes:
  In Problem Order, Nubs_Select writes:
  unless im mistaken "new buyer" and "0 feedback" does not equal
"never placed an order"

no, but
""Good morning, first time making a purchase on bricklink. This
item is brand
new?
What would shipping look like? "

does

could it perhaps be a mis worded way of them saying it as if it was the first
"set" they purchased and are hesitant about it.
 Author: BrickDeals View Messages Posted By BrickDeals
 Posted: Mar 4, 2024 22:12
 Subject: Re: Problem with buyer / probable multi accounts
 Viewed: 55 times
 Topic: Problem Order
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BrickDeals (2789)

Location:  USA, Virginia
Member Since Contact Type Status
Jan 13, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Brick Deals©
In Problem Order, AntsScurrying writes:
  Got an order from a zero feedback user who created the account July of last year.

User name Albrick7.

No problems at first, I have never had a problem with a new buyer, but this one
is raising some serious red flags.

I get an order for my Medieval Market, and then a message a few minutes later
that states

"Good morning, first time making a purchase on bricklink. This item is brand
new?
What would shipping look like? "

Keep in mind this is an order, not a quote.

So I reply with the different shipping options and the prices to those.

They reply asking if PayPal is the only payment accepted, to which I reply its
the only one I accept, not sure if BrickLink uses others.

Here is their reply

"I have used stripe here for payment. I don’t have PayPal."

My reply, almost instantly

"How have you used Stripe as payment here if this is your first order?"

No response since that message sent about 8 hours ago.

Would just go ahead and send this to the help desk, but can't wait two months
for a response.

Beware if you receive an order from this user!

Most likely a miswording.

I don't understand your issue.

You are worried about legitimacy of the order, but since you don't accept
Stripe and the buyer doesn't use Paypal, the order will never be completed.

So the problem seems to solve itself.
 Author: AntsScurrying View Messages Posted By AntsScurrying
 Posted: Mar 4, 2024 22:18
 Subject: Re: Problem with buyer / probable multi accounts
 Viewed: 50 times
 Topic: Problem Order
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AntsScurrying (697)

Location:  USA, Oregon
Member Since Contact Type Status
Mar 24, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ant's Delivery Service!
In Problem Order, BrickDeals writes:
  In Problem Order, AntsScurrying writes:
  Got an order from a zero feedback user who created the account July of last year.

User name Albrick7.

No problems at first, I have never had a problem with a new buyer, but this one
is raising some serious red flags.

I get an order for my Medieval Market, and then a message a few minutes later
that states

"Good morning, first time making a purchase on bricklink. This item is brand
new?
What would shipping look like? "

Keep in mind this is an order, not a quote.

So I reply with the different shipping options and the prices to those.

They reply asking if PayPal is the only payment accepted, to which I reply its
the only one I accept, not sure if BrickLink uses others.

Here is their reply

"I have used stripe here for payment. I don’t have PayPal."

My reply, almost instantly

"How have you used Stripe as payment here if this is your first order?"

No response since that message sent about 8 hours ago.

Would just go ahead and send this to the help desk, but can't wait two months
for a response.

Beware if you receive an order from this user!

Most likely a miswording.

I don't understand your issue.

You are worried about legitimacy of the order, but since you don't accept
Stripe and the buyer doesn't use Paypal, the order will never be completed.

So the problem seems to solve itself.

You don't understand the issue of someone possible having multiple accounts?
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 4, 2024 22:34
 Subject: Re: Problem with buyer / probable multi accounts
 Viewed: 46 times
 Topic: Problem Order
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1001bricks (52308)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Problem Order, AntsScurrying writes:

  You don't understand the issue of someone possible having multiple accounts?

Not really, no.

But naming and shaming a brand new and possible innocent buyer in forum - who
didn't reply you within 8 HOURS (!!!), erm... yes, I see this to be a problem.
 Author: AntsScurrying View Messages Posted By AntsScurrying
 Posted: Mar 4, 2024 22:38
 Subject: Re: Problem with buyer / probable multi accounts
 Viewed: 53 times
 Topic: Problem Order
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AntsScurrying (697)

Location:  USA, Oregon
Member Since Contact Type Status
Mar 24, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ant's Delivery Service!
In Problem Order, 1001bricks writes:
  In Problem Order, AntsScurrying writes:

  You don't understand the issue of someone possible having multiple accounts?

Not really, no.

But naming and shaming a brand new and possible innocent buyer in forum - who
didn't reply you within 8 HOURS (!!!), erm... yes, I see this to be a problem.

Okay let me explain...

Someone who is using multiple accounts possibly has to because one or multiple
accounts have been banned.

That is why we have that rule?
 Author: SezaR View Messages Posted By SezaR
 Posted: Mar 4, 2024 23:08
 Subject: Re: Problem with buyer / probable multi accounts
 Viewed: 52 times
 Topic: Problem Order
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SezaR (1383)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jan 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sezar's trains
In Problem Order, AntsScurrying writes:
  In Problem Order, 1001bricks writes:
  In Problem Order, AntsScurrying writes:

  You don't understand the issue of someone possible having multiple accounts?

Not really, no.

But naming and shaming a brand new and possible innocent buyer in forum - who
didn't reply you within 8 HOURS (!!!), erm... yes, I see this to be a problem.

Okay let me explain...

Someone who is using multiple accounts possibly has to because one or multiple
accounts have been banned.

That is why we have that rule?

Someone who is using multiple accounts... and is smart to mention "hey this
is my very first purchase" to make any suspicious thought about his account
disappear and then, he is also dump enough to say "I have used stripe here
for payment".

Yes the situation is strange, but it does not raise any red flag yet.
 Author: AntsScurrying View Messages Posted By AntsScurrying
 Posted: Mar 4, 2024 23:19
 Subject: Re: Problem with buyer / probable multi accounts
 Viewed: 73 times
 Topic: Problem Order
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AntsScurrying (697)

Location:  USA, Oregon
Member Since Contact Type Status
Mar 24, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ant's Delivery Service!
In Problem Order, SezaR writes:
  In Problem Order, AntsScurrying writes:
  In Problem Order, 1001bricks writes:
  In Problem Order, AntsScurrying writes:

  You don't understand the issue of someone possible having multiple accounts?

Not really, no.

But naming and shaming a brand new and possible innocent buyer in forum - who
didn't reply you within 8 HOURS (!!!), erm... yes, I see this to be a problem.

Okay let me explain...

Someone who is using multiple accounts possibly has to because one or multiple
accounts have been banned.

That is why we have that rule?

Someone who is using multiple accounts... and is smart to mention "hey this
is my very first purchase" to make any suspicious thought about his account
disappear and then, he is also dump enough to say "I have used stripe here
for payment".

Yes the situation is strange, but it does not raise any red flag yet.

Well said, and I appreciate the input. Thank you.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Mar 5, 2024 02:28
 Subject: Re: Problem with buyer / probable multi accounts
 Viewed: 77 times
 Topic: Problem Order
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
Issue a paypal invoice including fully tracked shipping. If they pay then fulfill
the order. If they don't pay then use NPB.