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| | Author: | AntsScurrying | Posted: | Mar 4, 2024 21:11 | Subject: | Problem with buyer / probable multi accounts | Viewed: | 226 times | Topic: | Problem Order | |
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| Got an order from a zero feedback user who created the account July of last year.
User name Albrick7.
No problems at first, I have never had a problem with a new buyer, but this one
is raising some serious red flags.
I get an order for my Medieval Market, and then a message a few minutes later
that states
"Good morning, first time making a purchase on bricklink. This item is brand
new?
What would shipping look like? "
Keep in mind this is an order, not a quote.
So I reply with the different shipping options and the prices to those.
They reply asking if PayPal is the only payment accepted, to which I reply its
the only one I accept, not sure if BrickLink uses others.
Here is their reply
"I have used stripe here for payment. I don’t have PayPal."
My reply, almost instantly
"How have you used Stripe as payment here if this is your first order?"
No response since that message sent about 8 hours ago.
Would just go ahead and send this to the help desk, but can't wait two months
for a response.
Beware if you receive an order from this user!
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| | | | Author: | Nubs_Select | Posted: | Mar 4, 2024 21:37 | Subject: | Re: Problem with buyer / probable multi accounts | Viewed: | 55 times | Topic: | Problem Order | |
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| unless im mistaken "new buyer" and "0 feedback" does not equal
"never placed an order"
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| | | | | | Author: | AntsScurrying | Posted: | Mar 4, 2024 21:38 | Subject: | Re: Problem with buyer / probable multi accounts | Viewed: | 56 times | Topic: | Problem Order | |
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| In Problem Order, Nubs_Select writes:
| unless im mistaken "new buyer" and "0 feedback" does not equal
"never placed an order"
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no, but
""Good morning, first time making a purchase on bricklink. This
item is brand
new?
What would shipping look like? "
does
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| | | | | | | | Author: | Nubs_Select | Posted: | Mar 4, 2024 21:48 | Subject: | Re: Problem with buyer / probable multi accounts | Viewed: | 57 times | Topic: | Problem Order | |
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| In Problem Order, AntsScurrying writes:
| In Problem Order, Nubs_Select writes:
| unless im mistaken "new buyer" and "0 feedback" does not equal
"never placed an order"
|
no, but
""Good morning, first time making a purchase on bricklink. This
item is brand
new?
What would shipping look like? "
does
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could it perhaps be a mis worded way of them saying it as if it was the first
"set" they purchased and are hesitant about it.
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| | | | Author: | BrickDeals | Posted: | Mar 4, 2024 22:12 | Subject: | Re: Problem with buyer / probable multi accounts | Viewed: | 55 times | Topic: | Problem Order | |
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| In Problem Order, AntsScurrying writes:
| Got an order from a zero feedback user who created the account July of last year.
User name Albrick7.
No problems at first, I have never had a problem with a new buyer, but this one
is raising some serious red flags.
I get an order for my Medieval Market, and then a message a few minutes later
that states
"Good morning, first time making a purchase on bricklink. This item is brand
new?
What would shipping look like? "
Keep in mind this is an order, not a quote.
So I reply with the different shipping options and the prices to those.
They reply asking if PayPal is the only payment accepted, to which I reply its
the only one I accept, not sure if BrickLink uses others.
Here is their reply
"I have used stripe here for payment. I don’t have PayPal."
My reply, almost instantly
"How have you used Stripe as payment here if this is your first order?"
No response since that message sent about 8 hours ago.
Would just go ahead and send this to the help desk, but can't wait two months
for a response.
Beware if you receive an order from this user!
|
Most likely a miswording.
I don't understand your issue.
You are worried about legitimacy of the order, but since you don't accept
Stripe and the buyer doesn't use Paypal, the order will never be completed.
So the problem seems to solve itself.
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| | | | | | Author: | AntsScurrying | Posted: | Mar 4, 2024 22:18 | Subject: | Re: Problem with buyer / probable multi accounts | Viewed: | 50 times | Topic: | Problem Order | |
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| In Problem Order, BrickDeals writes:
| In Problem Order, AntsScurrying writes:
| Got an order from a zero feedback user who created the account July of last year.
User name Albrick7.
No problems at first, I have never had a problem with a new buyer, but this one
is raising some serious red flags.
I get an order for my Medieval Market, and then a message a few minutes later
that states
"Good morning, first time making a purchase on bricklink. This item is brand
new?
What would shipping look like? "
Keep in mind this is an order, not a quote.
So I reply with the different shipping options and the prices to those.
They reply asking if PayPal is the only payment accepted, to which I reply its
the only one I accept, not sure if BrickLink uses others.
Here is their reply
"I have used stripe here for payment. I don’t have PayPal."
My reply, almost instantly
"How have you used Stripe as payment here if this is your first order?"
No response since that message sent about 8 hours ago.
Would just go ahead and send this to the help desk, but can't wait two months
for a response.
Beware if you receive an order from this user!
|
Most likely a miswording.
I don't understand your issue.
You are worried about legitimacy of the order, but since you don't accept
Stripe and the buyer doesn't use Paypal, the order will never be completed.
So the problem seems to solve itself.
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You don't understand the issue of someone possible having multiple accounts?
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| | | | | | | | Author: | 1001bricks | Posted: | Mar 4, 2024 22:34 | Subject: | Re: Problem with buyer / probable multi accounts | Viewed: | 46 times | Topic: | Problem Order | |
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| In Problem Order, AntsScurrying writes:
| You don't understand the issue of someone possible having multiple accounts?
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Not really, no.
But naming and shaming a brand new and possible innocent buyer in forum - who
didn't reply you within 8 HOURS (!!!), erm... yes, I see this to be a problem.
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| | | | | | | | | | Author: | AntsScurrying | Posted: | Mar 4, 2024 22:38 | Subject: | Re: Problem with buyer / probable multi accounts | Viewed: | 53 times | Topic: | Problem Order | |
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| In Problem Order, 1001bricks writes:
| In Problem Order, AntsScurrying writes:
| You don't understand the issue of someone possible having multiple accounts?
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Not really, no.
But naming and shaming a brand new and possible innocent buyer in forum - who
didn't reply you within 8 HOURS (!!!), erm... yes, I see this to be a problem.
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Okay let me explain...
Someone who is using multiple accounts possibly has to because one or multiple
accounts have been banned.
That is why we have that rule?
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| | | | | | | | | | | | Author: | SezaR | Posted: | Mar 4, 2024 23:08 | Subject: | Re: Problem with buyer / probable multi accounts | Viewed: | 52 times | Topic: | Problem Order | |
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| In Problem Order, AntsScurrying writes:
| In Problem Order, 1001bricks writes:
| In Problem Order, AntsScurrying writes:
| You don't understand the issue of someone possible having multiple accounts?
|
Not really, no.
But naming and shaming a brand new and possible innocent buyer in forum - who
didn't reply you within 8 HOURS (!!!), erm... yes, I see this to be a problem.
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Okay let me explain...
Someone who is using multiple accounts possibly has to because one or multiple
accounts have been banned.
That is why we have that rule?
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Someone who is using multiple accounts... and is smart to mention "hey this
is my very first purchase" to make any suspicious thought about his account
disappear and then, he is also dump enough to say "I have used stripe here
for payment".
Yes the situation is strange, but it does not raise any red flag yet.
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| | | | | | | | | | | | | | Author: | AntsScurrying | Posted: | Mar 4, 2024 23:19 | Subject: | Re: Problem with buyer / probable multi accounts | Viewed: | 73 times | Topic: | Problem Order | |
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| In Problem Order, SezaR writes:
| In Problem Order, AntsScurrying writes:
| In Problem Order, 1001bricks writes:
| In Problem Order, AntsScurrying writes:
| You don't understand the issue of someone possible having multiple accounts?
|
Not really, no.
But naming and shaming a brand new and possible innocent buyer in forum - who
didn't reply you within 8 HOURS (!!!), erm... yes, I see this to be a problem.
|
Okay let me explain...
Someone who is using multiple accounts possibly has to because one or multiple
accounts have been banned.
That is why we have that rule?
|
Someone who is using multiple accounts... and is smart to mention "hey this
is my very first purchase" to make any suspicious thought about his account
disappear and then, he is also dump enough to say "I have used stripe here
for payment".
Yes the situation is strange, but it does not raise any red flag yet.
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Well said, and I appreciate the input. Thank you.
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| | | | Author: | yorbrick | Posted: | Mar 5, 2024 02:28 | Subject: | Re: Problem with buyer / probable multi accounts | Viewed: | 77 times | Topic: | Problem Order | |
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| Issue a paypal invoice including fully tracked shipping. If they pay then fulfill
the order. If they don't pay then use NPB.
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