Discussion Forum: Thread 354316

 Author: Saitobricks.ca View Messages Posted By Saitobricks.ca
 Posted: Feb 24, 2024 12:47
 Subject: Order cancellation not working
 Viewed: 67 times
 Topic: Selling
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Saitobricks.ca (37)

Location:  Canada, Ontario
Member Since Contact Type Status
Aug 28, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Unlicensed Bricks
Just am currently trying to cancel an order, and I can’t get the problem order
page to allow me to cancel. Steps on how to cancel a order would be appreciated.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Feb 24, 2024 12:51
 Subject: Re: Order cancellation not working
 Viewed: 31 times
 Topic: Selling
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Nubs_Select (3785)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Selling, Saitobricks.ca writes:
  Just am currently trying to cancel an order, and I can’t get the problem order
page to allow me to cancel. Steps on how to cancel an order would be appreciated.

Fully refund, set payment status to none, cancel
 Author: Saitobricks.ca View Messages Posted By Saitobricks.ca
 Posted: Feb 24, 2024 13:04
 Subject: Re: Order cancellation not working
 Viewed: 28 times
 Topic: Selling
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Saitobricks.ca (37)

Location:  Canada, Ontario
Member Since Contact Type Status
Aug 28, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Unlicensed Bricks
In Selling, Nubs_Select writes:
  In Selling, Saitobricks.ca writes:
  Just am currently trying to cancel an order, and I can’t get the problem order
page to allow me to cancel. Steps on how to cancel an order would be appreciated.

Fully refund, set payment status to none, cancel

How do I set the payment status to none?
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Feb 24, 2024 13:06
 Subject: Re: Order cancellation not working
 Viewed: 37 times
 Topic: Selling
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Nubs_Select (3785)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Selling, Saitobricks.ca writes:
  In Selling, Nubs_Select writes:
  In Selling, Saitobricks.ca writes:
  Just am currently trying to cancel an order, and I can’t get the problem order
page to allow me to cancel. Steps on how to cancel an order would be appreciated.

Fully refund, set payment status to none, cancel

How do I set the payment status to none?

on this page

https://www.bricklink.com/orderSettingsCols.asp?v=r&viewFrom=O

enable the "My Note on Order / Edit Order Icon" checkbox then click on
the 2 papers right after the order number on this page

https://www.bricklink.com/orderReceived.asp

and then set the payment status to none and save
 Author: Saitobricks.ca View Messages Posted By Saitobricks.ca
 Posted: Feb 24, 2024 14:33
 Subject: Re: Order cancellation not working
 Viewed: 36 times
 Topic: Selling
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Saitobricks.ca (37)

Location:  Canada, Ontario
Member Since Contact Type Status
Aug 28, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Unlicensed Bricks
In Selling, Nubs_Select writes:
  In Selling, Saitobricks.ca writes:
  In Selling, Nubs_Select writes:
  In Selling, Saitobricks.ca writes:
  Just am currently trying to cancel an order, and I can’t get the problem order
page to allow me to cancel. Steps on how to cancel an order would be appreciated.

Fully refund, set payment status to none, cancel

How do I set the payment status to none?

on this page

https://www.bricklink.com/orderSettingsCols.asp?v=r&viewFrom=O

enable the "My Note on Order / Edit Order Icon" checkbox then click on
the 2 papers right after the order number on this page

https://www.bricklink.com/orderReceived.asp

and then set the payment status to none and save

Ok it worked, thanks!