| Discussion Forum: Thread 354222 |
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| | | Author: | Dawn198903  | | Posted: | Feb 22, 2024 00:34 | | Subject: | Always loading at startup | | Viewed: | 77 times | | Topic: | Related Software | |
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| My studio pops up every time it starts, unable to create or load.
I uninstalled and reinstalled the software, but it still couldn't solve the
problem. May I ask which professional knows how to handle it?
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| | | | | Author: | SylvainLS | | Posted: | Feb 22, 2024 06:40 | | Subject: | Re: Always loading at startup | | Viewed: | 19 times | | Topic: | Related Software | |
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| In Related Software, Dawn198903 writes:
| | My studio pops up every time it starts, unable to create or load.
I uninstalled and reinstalled the software, but it still couldn't solve the
problem. May I ask which professional knows how to handle it?
|
Hi,
The dedicated forum for Studio and PartDesigner is https://forum.bricklink.com/
(hover over the red Studio icon on every page, then click “Studio Forum”).
Please open a thread there: https://forum.bricklink.com/posting.php?mode=post&f=4
Give some info on your system (Windows / macOS? version…).
And attach Studio’s log file, Prev_Player.log
It can be found in:
— on Windows: C:\Users\{YOUR USERNAME}\AppData\Local\Stud.io\
— on macOS: /Users/{YOUR USERNAME}/.local/share/Stud.io
Notes:
— .local & AppData are hidden (Cmd + Shift + . (period) to see hidden files in
macOS Finder ; search for %localappdata% (with the percent signs) on Windows
to directly go to AppData\Local),
— the file is overwritten everytime you start Studio, so get it just after you
have had the problem.
If it happens with a specific file, please attach the file. It will be public,
so if you don’t want that, send an e-mail with all the info to studio@bricklink.com
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