Discussion Forum: Thread 354124

 Author: Gegozore View Messages Posted By Gegozore
 Posted: Feb 19, 2024 08:15
 Subject: Order paid and partialy received
 Viewed: 125 times
 Topic: Problem Order
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Gegozore (43)

Location:  France, Île-de-France
Member Since Contact Type Status
Oct 25, 2023 Contact Member Buyer
Buying Privileges - OK
I put an order to a seller, after some reminders he send to me the package, but
I notice it was incomplete.
I notice him and wait for response till 1 month...

Now the seller is revoked due to multiple complaints, how to get my missing part
value cash back ?

I can send more details if needed, don't how and where ask for such situation
 Author: iprice View Messages Posted By iprice
 Posted: Feb 19, 2024 09:44
 Subject: Re: Order paid and partialy received
 Viewed: 49 times
 Topic: Problem Order
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iprice (1252)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 15, 2018 Contact Member Buyer
Buying Privileges - OK
In Problem Order, Gegozore writes:
  I put an order to a seller, after some reminders he send to me the package, but
I notice it was incomplete.
I notice him and wait for response till 1 month...

Now the seller is revoked due to multiple complaints, how to get my missing part
value cash back ?

I can send more details if needed, don't how and where ask for such situation

If you paid via PayPal, then put in a claim ASAP. If not, contact your bank -
you might be able to do a chargeback on your credit card (if you paid by that
method). Also, report seller via BrickLink Problem Order - https://www.bricklink.com/retractOrder.asp
 Author: Gegozore View Messages Posted By Gegozore
 Posted: Feb 20, 2024 11:02
 Subject: Re: Order paid and partialy received
 Viewed: 23 times
 Topic: Problem Order
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Gegozore (43)

Location:  France, Île-de-France
Member Since Contact Type Status
Oct 25, 2023 Contact Member Buyer
Buying Privileges - OK
In Problem Order, iprice writes:
  In Problem Order, Gegozore writes:
  I put an order to a seller, after some reminders he send to me the package, but
I notice it was incomplete.
I notice him and wait for response till 1 month...

Now the seller is revoked due to multiple complaints, how to get my missing part
value cash back ?

I can send more details if needed, don't how and where ask for such situation

If you paid via PayPal, then put in a claim ASAP. If not, contact your bank -
you might be able to do a chargeback on your credit card (if you paid by that
method). Also, report seller via BrickLink Problem Order - https://www.bricklink.com/retractOrder.asp

Thanks, I put a claim via Paypal, and will report seller via BrickLink !
Thanks a lot for your help, that's my first time I have to do so.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Feb 19, 2024 11:08
 Subject: Re: Order paid and partialy received
 Viewed: 33 times
 Topic: Problem Order
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peregrinator (776)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Problem Order, Gegozore writes:
  I put an order to a seller, after some reminders he send to me the package, but
I notice it was incomplete.
I notice him and wait for response till 1 month...

Now the seller is revoked due to multiple complaints, how to get my missing part
value cash back ?

I can send more details if needed, don't how and where ask for such situation

File an NSS and a PayPal claim (if that's how you paid).
 Author: Gegozore View Messages Posted By Gegozore
 Posted: Feb 20, 2024 11:04
 Subject: Re: Order paid and partialy received
 Viewed: 24 times
 Topic: Problem Order
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Gegozore (43)

Location:  France, Île-de-France
Member Since Contact Type Status
Oct 25, 2023 Contact Member Buyer
Buying Privileges - OK
In Problem Order, peregrinator writes:
  In Problem Order, Gegozore writes:
  I put an order to a seller, after some reminders he send to me the package, but
I notice it was incomplete.
I notice him and wait for response till 1 month...

Now the seller is revoked due to multiple complaints, how to get my missing part
value cash back ?

I can send more details if needed, don't how and where ask for such situation

File an NSS and a PayPal claim (if that's how you paid).

Thanks for your help, that's what I done after your advcice and those from
iprice.
Waiting for treatment