Discussion Forum: Thread 354095

 Author: acaciobernardo View Messages Posted By acaciobernardo
 Posted: Feb 18, 2024 09:48
 Subject: Unfair feedback
 Viewed: 254 times
 Topic: Feedback
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acaciobernardo (61)

Location:  Portugal
Member Since Contact Type Status
May 4, 2017 Contact Member Buyer
Buying Privileges - OK
Hello. I made a purchase from a user. The package never arrived, through the
post office I learned that it arrived in my country but that it cannot be delivered
because the address was wrong or incomplete. And that it had already been
returned to the sender. I contacted DHL and the only thing I could find out was
that it had already been delivered to the sender. At cost, the seller gave me
back the value of the set, despite saying on the bricklink page that he had returned
the whole thing. I lost money. Gave neutral feedback to the seller. The seller
gave me negative feedback claiming that I gave up on the purchase. I think the
feedback I was given was unfair. I hope the admin will refer to the entire conversation
exchanged between me and the seller and remove the only negative feedback I have.

I didn't give up on the order. It was a set that my daughter was missing
and bricklink knows that I ended up buying it from another user. (Whom I thank
as it was very kind)
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Feb 18, 2024 13:14
 Subject: Re: Unfair feedback
 Viewed: 66 times
 Topic: Feedback
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Feedback, acaciobernardo writes:
  Hello. I made a purchase from a user. The package never arrived, through the
post office I learned that it arrived in my country but that it cannot be delivered
because the address was wrong or incomplete. And that it had already been
returned to the sender. I contacted DHL and the only thing I could find out was
that it had already been delivered to the sender. At cost, the seller gave me
back the value of the set, despite saying on the bricklink page that he had returned
the whole thing. I lost money. Gave neutral feedback to the seller. The seller
gave me negative feedback claiming that I gave up on the purchase. I think the
feedback I was given was unfair. I hope the admin will refer to the entire conversation
exchanged between me and the seller and remove the only negative feedback I have.

I didn't give up on the order. It was a set that my daughter was missing
and bricklink knows that I ended up buying it from another user. (Whom I thank
as it was very kind)

You can cancel your feedback and leave them a negative. Then file a complaint
at paypal for any remainder of the cost, if you paid that way.
 Author: BricksTH4 View Messages Posted By BricksTH4
 Posted: Feb 18, 2024 13:28
 Subject: Re: Unfair feedback
 Viewed: 73 times
 Topic: Feedback
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BricksTH4 (2142)

Location:  United Kingdom, Scotland
Member Since Contact Type Status
May 22, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricks Of Scotland
In Feedback, yorbrick writes:
  In Feedback, acaciobernardo writes:
  Hello. I made a purchase from a user. The package never arrived, through the
post office I learned that it arrived in my country but that it cannot be delivered
because the address was wrong or incomplete. And that it had already been
returned to the sender. I contacted DHL and the only thing I could find out was
that it had already been delivered to the sender. At cost, the seller gave me
back the value of the set, despite saying on the bricklink page that he had returned
the whole thing. I lost money. Gave neutral feedback to the seller. The seller
gave me negative feedback claiming that I gave up on the purchase. I think the
feedback I was given was unfair. I hope the admin will refer to the entire conversation
exchanged between me and the seller and remove the only negative feedback I have.

I didn't give up on the order. It was a set that my daughter was missing
and bricklink knows that I ended up buying it from another user. (Whom I thank
as it was very kind)

You can cancel your feedback and leave them a negative. Then file a complaint
at paypal for any remainder of the cost, if you paid that way.

For reference, you can remove your own feedback at https://www.bricklink.com/feedbackDel.asp

Having had a look, it's surprised me how long it's taken for the seller
to leave the negative, nearly 3 months after the neutral was originally posted.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Feb 18, 2024 14:52
 Subject: Re: Unfair feedback
 Viewed: 62 times
 Topic: Feedback
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peregrinator (774)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Feedback, BricksTH4 writes:
  For reference, you can remove your own feedback at https://www.bricklink.com/feedbackDel.asp

Having had a look, it's surprised me how long it's taken for the seller
to leave the negative, nearly 3 months after the neutral was originally posted.

The seller (deliberately or not) waited long enough so that the buyer can no
longer change his or her feedback.
 Author: ghyde View Messages Posted By ghyde
 Posted: Feb 18, 2024 15:06
 Subject: Re: Unfair feedback
 Viewed: 74 times
 Topic: Feedback
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ghyde (203)

Location:  Australia, Queensland
Member Since Contact Type Status Collage
May 10, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Far North Bricks
In Feedback, peregrinator writes:
  In Feedback, BricksTH4 writes:
  For reference, you can remove your own feedback at https://www.bricklink.com/feedbackDel.asp

Having had a look, it's surprised me how long it's taken for the seller
to leave the negative, nearly 3 months after the neutral was originally posted.

The seller (deliberately or not) waited long enough so that the buyer can no
longer change his or her feedback.

Would this affect removal of the seller's feedback?

I think not, it is a retaliatory feedback from the seller.

Cheers ...

ghyde
 Author: acaciobernardo View Messages Posted By acaciobernardo
 Posted: Feb 22, 2024 19:34
 Subject: Re: Unfair feedback
 Viewed: 83 times
 Topic: Feedback
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acaciobernardo (61)

Location:  Portugal
Member Since Contact Type Status
May 4, 2017 Contact Member Buyer
Buying Privileges - OK
In Feedback, peregrinator writes:
  In Feedback, BricksTH4 writes:
  For reference, you can remove your own feedback at https://www.bricklink.com/feedbackDel.asp

Having had a look, it's surprised me how long it's taken for the seller
to leave the negative, nearly 3 months after the neutral was originally posted.

The seller (deliberately or not) waited long enough so that the buyer can no
longer change his or her feedback.

Right 👍
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Feb 18, 2024 13:15
 Subject: Re: Unfair feedback
 Viewed: 66 times
 Topic: Feedback
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1001bricks (52324)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Feedback, acaciobernardo writes:
  Hello. I made a purchase from a user. The package never arrived, through the
post office I learned that it arrived in my country but that it cannot be delivered
because the address was wrong or incomplete. And that it had already been
returned to the sender. I contacted DHL and the only thing I could find out was
that it had already been delivered to the sender. At cost, the seller gave me
back the value of the set, despite saying on the bricklink page that he had returned
the whole thing. I lost money. Gave neutral feedback to the seller. The seller
gave me negative feedback claiming that I gave up on the purchase. I think the
feedback I was given was unfair. I hope the admin will refer to the entire conversation
exchanged between me and the seller and remove the only negative feedback I have.

I'm sorry but while you're right, there's no reason to remove this
Feedback.

The (bad) seller is allowed to think at this as a negative transaction.

You could remove your feedback if you gave it less than 30 days ago, and give
him a negative also

Apart this, it won't be changed.

Note you could also Reply to the feedback, it's important if someone reads
it.

Much more, don't worry - Sellers do NOT read the buyers feedbacks, epescially
when you've 60... It could be a problem if you were "-1" for example,
but at 60 really nobody cares.

Don't worry, set this seller as Least Favorite and forget it.
 Author: acaciobernardo View Messages Posted By acaciobernardo
 Posted: Feb 22, 2024 14:25
 Subject: Re: Unfair feedback
 Viewed: 48 times
 Topic: Feedback
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acaciobernardo (61)

Location:  Portugal
Member Since Contact Type Status
May 4, 2017 Contact Member Buyer
Buying Privileges - OK
In Feedback, acaciobernardo writes:
  Hello. I made a purchase from a user. The package never arrived, through the
post office I learned that it arrived in my country but that it cannot be delivered
because the address was wrong or incomplete. And that it had already been
returned to the sender. I contacted DHL and the only thing I could find out was
that it had already been delivered to the sender. At cost, the seller gave me
back the value of the set, despite saying on the bricklink page that he had returned
the whole thing. I lost money. Gave neutral feedback to the seller. The seller
gave me negative feedback claiming that I gave up on the purchase. I think the
feedback I was given was unfair. I hope the admin will refer to the entire conversation
exchanged between me and the seller and remove the only negative feedback I have.

I didn't give up on the order. It was a set that my daughter was missing
and bricklink knows that I ended up buying it from another user. (Whom I thank
as it was very kind)



Thank you all. Fortunately and quickly, bricklink removed the negative feedback.
I know it's just one, but I make every effort to make sure everything goes
smoothly in all the purchases I've made so far. Maybe I should have ignored
it, but I wasn't. Mainly because of the total arrogance and contempt of the
seller who did nothing to solve the problem. Thank you
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Feb 22, 2024 14:31
 Subject: Re: Unfair feedback
 Viewed: 45 times
 Topic: Feedback
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1001bricks (52324)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Feedback, acaciobernardo writes:
  
Thank you all. Fortunately and quickly, bricklink removed the negative feedback.

Wow! Russell's definitely the best here!

So happy for you, please have a good evening!
 Author: acaciobernardo View Messages Posted By acaciobernardo
 Posted: Feb 22, 2024 19:30
 Subject: Re: Unfair feedback
 Viewed: 59 times
 Topic: Feedback
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acaciobernardo (61)

Location:  Portugal
Member Since Contact Type Status
May 4, 2017 Contact Member Buyer
Buying Privileges - OK
In Feedback, 1001bricks writes:
  In Feedback, acaciobernardo writes:
  
Thank you all. Fortunately and quickly, bricklink removed the negative feedback.

Wow! Russell's definitely the best here!

So happy for you, please have a good evening!

😊👍