| Discussion Forum: Thread 354086 |
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| | | Author: | 401_Bricks  | | Posted: | Feb 17, 2024 21:56 | | Subject: | Advice on a delivery | | Viewed: | 126 times | | Topic: | Shipping | |
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| Hi everyone,
I know it's the responsibility of the seller to ensure the package is delivered.
And if it is lost, I am on the hook for it.
However, I had a customer reach out to tell me they didn't receive the package,
even though USPS shows it was delivered in the mailbox a few days ago.
Is it still my responsibility for the package once it has been delivered?
Any advice is appreciated.
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| | | | | Author: | Adjour | | Posted: | Feb 17, 2024 22:09 | | Subject: | Re: Advice on a delivery | | Viewed: | 54 times | | Topic: | Shipping | |
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| In Shipping, Patm31 writes:
| | Hi everyone,
I know it's the responsibility of the seller to ensure the package is delivered.
And if it is lost, I am on the hook for it.
However, I had a customer reach out to tell me they didn't receive the package,
even though USPS shows it was delivered in the mailbox a few days ago.
Is it still my responsibility for the package once it has been delivered?
Any advice is appreciated.
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Nope, not your problem. If it was, every scammer on the planet would claim this.
I've been having carriers mark things as delivered and then delivering them
days later (guess because of time quotas??) UPS is worse but my postal carrier
does it too when shes swamped. It may still show up.
Crystal
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| | | | | | | Author: | Nubs_Select | | Posted: | Feb 17, 2024 22:20 | | Subject: | Re: Advice on a delivery | | Viewed: | 55 times | | Topic: | Shipping | |
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| In Shipping, Adjour writes:
| | In Shipping, Patm31 writes:
| | Hi everyone,
I know it's the responsibility of the seller to ensure the package is delivered.
And if it is lost, I am on the hook for it.
However, I had a customer reach out to tell me they didn't receive the package,
even though USPS shows it was delivered in the mailbox a few days ago.
Is it still my responsibility for the package once it has been delivered?
Any advice is appreciated.
|
Nope, not your problem. If it was, every scammer on the planet would claim this.
I've been having carriers mark things as delivered and then delivering them
days later (guess because of time quotas??) UPS is worse but my postal carrier
does it too when shes swamped. It may still show up.
Crystal
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+1 unless it can be proved it wasn't delivered. but if it was marked as delivered
and the post office confirms that then its up to the buyers house insurance.
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USA, Maryland
Canada, Ontario