Discussion Forum: Thread 353677 |
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| | Author: | Brickspert_AU | Posted: | Feb 7, 2024 23:26 | Subject: | part with no dimensions purchased | Viewed: | 70 times | Topic: | Help | |
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| Hi all, just wondering what everyone does if they have a piece with no packaging
dimensions in the ctatalogue that has been purchased and the postage that was
paid isn't enough to pay for the postage of the piece?
In this particular order, the piece is $14 and postage is $10 so I'm still
making money on the order, just wondering if there is a general rule of thumb
for this sort of thing.
I hope that makes sense.
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| | | | | | Author: | Brickspert_AU | Posted: | Feb 7, 2024 23:42 | Subject: | Re: part with no dimensions purchased | Viewed: | 32 times | Topic: | Help | |
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I figured that, and I have already added dimensions for the other pieces in my
inventory, I'll send the customer a message and just let them know that It'll
be coming as a parcel due to the size of the piece.
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| | | | Author: | Brickwilbo | Posted: | Feb 8, 2024 02:10 | Subject: | Re: part with no dimensions purchased | Viewed: | 24 times | Topic: | Help | |
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| In Help, Brickspert_AU writes:
| Hi all, just wondering what everyone does if they have a piece with no packaging
dimensions in the catalogue that has been purchased and the postage that was
paid isn't enough to pay for the postage of the piece?
In this particular order, the piece is $14 and postage is $10 so I'm still
making money on the order, just wondering if there is a general rule of thumb
for this sort of thing.
I hope that makes sense.
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Items without dimension are instant checkout excluded.
Add a manual invoice shipping method for those items.
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| | | | | | Author: | Brickspert_AU | Posted: | Feb 9, 2024 00:32 | Subject: | Re: part with no dimensions purchased | Viewed: | 23 times | Topic: | Help | |
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| | Items without dimension are instant checkout excluded.
Add a manual invoice shipping method for those items.
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the weird thing is I do have a manual invoice set up though, maybe it's a
weird bug/glitch or something.
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