| Discussion Forum: Thread 353491 |
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| | | Author: | uticabrix  | | Posted: | Feb 3, 2024 14:42 | | Subject: | (Cancelled) | | Viewed: | 70 times | | Topic: | General | |
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| | (Cancelled) |
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| | | | | Author: | Stuart9 | | Posted: | Feb 3, 2024 14:50 | | Subject: | Re: Feedback on having a Dog? | | Viewed: | 42 times | | Topic: | General | |
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| I doubt you can do anything about it unless buyer changes feedback themselves,
bad luck. 
Haven’t checked your feedback, just assume you’ve already had a bad feedback
recently.
Wouldn’t be a problem for me, pet hairs are so good at sneaking in here and there
and as you say, it is in your terms.
Might be better to make the warning more obvious.
In General, uticabrix writes:
| | Can someone leave a store negative or neutral feedback because they found dog
hair in their order? It clearly says it in big bold print in our terms of service.
Can anything be done on this?
Thanks in advance.
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| | | | | Author: | jennnifer | | Posted: | Feb 3, 2024 14:51 | | Subject: | Re: Feedback on having a Dog? | | Viewed: | 38 times | | Topic: | General | |
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| In General, uticabrix writes:
| | Can someone leave a store negative or neutral feedback because they found dog
hair in their order? It clearly says it in big bold print in our terms of service.
Can anything be done on this?
Thanks in advance.
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Yes, they can. Even written in your terms, you can't expect everyone to be
okay with pet hair drifting into an order. The feedback is truthful. I would
leave a polite and professional response that you are sorry they were disappointed
and that the dog is mentioned in your terms.
It could happen to any of us that sell used LEGO, dog or no. If this is the first
buyer to notice and comment, then I would say you are well ahead of the curve!
I know it's hard to take a neutral you don't feel you deserve, but I
would just let this one go if it was me.
Take care,
~Jen
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| | | | | Author: | zorbanj | | Posted: | Feb 3, 2024 14:57 | | Subject: | Re: Feedback on having a Dog? | | Viewed: | 41 times | | Topic: | General | |
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| What does your TOS say about it?
I couldn't check - your store is closed.
In General, uticabrix writes:
| | Can someone leave a store negative or neutral feedback because they found dog
hair in their order? It clearly says it in big bold print in our terms of service.
Can anything be done on this?
Thanks in advance.
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| | | | | | | Author: | 1001bricks | | Posted: | Feb 3, 2024 14:58 | | Subject: | (Cancelled) | | Viewed: | 24 times | | Topic: | General | |
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| | (Cancelled) |
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| | | | | | | Author: | 1001bricks | | Posted: | Feb 3, 2024 14:59 | | Subject: | Re: Feedback on having a Dog? | | Viewed: | 38 times | | Topic: | General | |
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| In General, zorbanj writes:
| | What does your TOS say about it?
I couldn't check - your store is closed.
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He's selling the dog as of right now...
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| | | | | | | | | Author: | Stuart9 | | Posted: | Feb 3, 2024 15:01 | | Subject: | Re: Feedback on having a Dog? | | Viewed: | 41 times | | Topic: | General | |
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| Without hair. 
In General, 1001bricks writes:
| | In General, zorbanj writes:
| | What does your TOS say about it?
I couldn't check - your store is closed.
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He's selling the dog as of right now...
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| | | | | | | | | | | Author: | 1001bricks | | Posted: | Feb 3, 2024 15:03 | | Subject: | Re: Feedback on having a Dog? | | Viewed: | 32 times | | Topic: | General | |
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| In General, Stuart9 writes:
| | Without hair.
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Noiiice!
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