Discussion Forum: Thread 352868

 Author: wahiggin View Messages Posted By wahiggin
 Posted: Jan 19, 2024 10:36
 Subject: Weight for Custom Item
 Viewed: 71 times
 Topic: Help
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wahiggin (2859)

Location:  USA, Alabama
Member Since Contact Type Status Collage
Jun 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: We-Like-It Bricks
I've added several custom items to my inventory, but when someone buys them
the auto-checkout process doesn't work because they don't have a weight.
Is there a way to add a weight to custom items?

Thanks
Wesley
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jan 19, 2024 11:14
 Subject: Re: Weight for Custom Item
 Viewed: 28 times
 Topic: Help
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peregrinator (771)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Help, wahiggin writes:
  I've added several custom items to my inventory, but when someone buys them
the auto-checkout process doesn't work because they don't have a weight.
Is there a way to add a weight to custom items?

Thanks
Wesley

Yes, first go to Store Settings / Management / Inventory and check this box (or
confirm it's checked). Then you should be able to edit the weights and dimensions
for your custom items (as well as everything else):
 
 Author: popsicle View Messages Posted By popsicle
 Posted: Jan 19, 2024 12:06
 Subject: Re: Weight for Custom Item
 Viewed: 26 times
 Topic: Help
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popsicle (6658)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Help, peregrinator writes:
  In Help, wahiggin writes:
  I've added several custom items to my inventory, but when someone buys them
the auto-checkout process doesn't work because they don't have a weight.
Is there a way to add a weight to custom items?

Thanks
Wesley

Yes, first go to Store Settings / Management / Inventory and check this box (or
confirm it's checked). Then you should be able to edit the weights and dimensions
for your custom items (as well as everything else):

Alternatively, add weights to individual listings on your "My Store Inventory"
category pages, which is what we often do with custom listings.
 
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jan 19, 2024 13:59
 Subject: Re: Weight for Custom Item
 Viewed: 16 times
 Topic: Help
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peregrinator (771)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Help, popsicle writes:
  Alternatively, add weights to individual listings on your "My Store Inventory"
category pages, which is what we often do with custom listings.

Can you do that without enabling the setting?
 Author: popsicle View Messages Posted By popsicle
 Posted: Jan 19, 2024 14:22
 Subject: Re: Weight for Custom Item
 Viewed: 27 times
 Topic: Help
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popsicle (6658)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Help, peregrinator writes:
  In Help, popsicle writes:
  Alternatively, add weights to individual listings on your "My Store Inventory"
category pages, which is what we often do with custom listings.

Can you do that without enabling the setting?

Good point. I assumed that setting was enabled by default.