| Discussion Forum: Thread 352837 |
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| | | Author: | joshkath  | | Posted: | Jan 18, 2024 18:12 | | Subject: | Seller wants NSS reversed to cancel order and | | Viewed: | 180 times | | Topic: | Problem Order | |
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| Hi, I filed a NSS for a store after order wasn't shipped. Payment made 5th
Dec, Store closed by NSS x 3 or more on Dec 27th. Paypal dispute lodged. Seller
has contacted me now through Brickink asking for NSS to be removed to allow him
to cancel the order (and supposedly process the paypal refund)
Is this common practice?
Or should I request the refund be done first before removing the NSS?
Thanks
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| | | | | Author: | 1001bricks | | Posted: | Jan 18, 2024 18:23 | | Subject: | Re: Seller wants NSS reversed to cancel order and | | Viewed: | 46 times | | Topic: | Problem Order | |
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| In Problem Order, joshkath writes:
| | Hi, I filed a NSS for a store after order wasn't shipped. Payment made 5th
Dec, Store closed by NSS x 3 or more on Dec 27th. Paypal dispute lodged. Seller
has contacted me now through Brickink asking for NSS to be removed to allow him
to cancel the order (and supposedly process the paypal refund)
Is this common practice?
Or should I request the refund be done first before removing the NSS?
Thanks
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Don't cancel the NSS!
When fully refunded, sure do it - not before!
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| | | | | Author: | peregrinator | | Posted: | Jan 18, 2024 18:57 | | Subject: | Re: Seller wants NSS reversed to cancel order and | | Viewed: | 54 times | | Topic: | Problem Order | |
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| In Problem Order, joshkath writes:
| | Hi, I filed a NSS for a store after order wasn't shipped. Payment made 5th
Dec, Store closed by NSS x 3 or more on Dec 27th. Paypal dispute lodged. Seller
has contacted me now through Brickink asking for NSS to be removed to allow him
to cancel the order (and supposedly process the paypal refund)
Is this common practice?
Or should I request the refund be done first before removing the NSS?
Thanks
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No, there is nothing preventing him from refunding you before the NSS is removed.
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| | | | | Author: | goldknight | | Posted: | Jan 18, 2024 19:12 | | Subject: | Re: Seller wants NSS reversed to cancel order and | | Viewed: | 53 times | | Topic: | Problem Order | |
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| In Problem Order, joshkath writes:
| | Hi, I filed a NSS for a store after order wasn't shipped. Payment made 5th
Dec, Store closed by NSS x 3 or more on Dec 27th. Paypal dispute lodged. Seller
has contacted me now through Brickink asking for NSS to be removed to allow him
to cancel the order (and supposedly process the paypal refund)
Is this common practice?
Or should I request the refund be done first before removing the NSS?
Thanks
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I would keep the NSS intact
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| | | | | Author: | yorbrick | | Posted: | Jan 19, 2024 03:41 | | Subject: | Re: Seller wants NSS reversed to cancel order and | | Viewed: | 52 times | | Topic: | Problem Order | |
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| In Problem Order, joshkath writes:
| | Hi, I filed a NSS for a store after order wasn't shipped. Payment made 5th
Dec, Store closed by NSS x 3 or more on Dec 27th. Paypal dispute lodged. Seller
has contacted me now through Brickink asking for NSS to be removed to allow him
to cancel the order (and supposedly process the paypal refund)
Is this common practice?
Or should I request the refund be done first before removing the NSS?
Thanks
|
I'd also just leave it. Have PayPal refunded yet or do you have a date for
the end of case? Even when PayPal refund, I'd leave the NSS in place. Let
the seller do the work to prove the PayPal case was found against them to remove
the NSS.
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