Discussion Forum: Thread 352789

 Author: joshkath View Messages Posted By joshkath
 Posted: Jan 17, 2024 15:27
 Subject: NSS filed, how to get paypal refund
 Viewed: 89 times
 Topic: Problem Order
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joshkath (189)

Location:  Australia, New South Wales
Member Since Contact Type Status
Jan 21, 2008 Contact Member Buyer
Buying Privileges - OK
Hi, I placed an order on Dec 5th with a Thai store. It has been marked as paid.
Seller has yet to ship and the store has been closed since Dec 27th. I have filed
a NSS overnight and the order can be cancelled Jan 31st. Order was through Paypal
onsite payment.
My question is what happens when the order is cancelled? Will Bricklink arrange
for the Paypal payment to be refunded? Or do I need to message the seller through
Paypal now or on 31st of Jan
Thanks for any help.
Josh
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jan 17, 2024 15:38
 Subject: Re: NSS filed, how to get paypal refund
 Viewed: 25 times
 Topic: Problem Order
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Nubs_Select (3776)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
bricklink won't do anything in regard to your money. to get a refund either
the seller has to manually send it or you have to file a claim on PayPal
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jan 17, 2024 15:48
 Subject: Re: NSS filed, how to get paypal refund
 Viewed: 26 times
 Topic: Problem Order
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peregrinator (776)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Problem Order, joshkath writes:
  My question is what happens when the order is cancelled? Will Bricklink arrange
for the Paypal payment to be refunded? Or do I need to message the seller through
Paypal now or on 31st of Jan
Thanks for any help.

If the seller doesn't respond to the NSS then I doubt he or she would respond
to a message. In your position, I would file a PayPal claim. You don't have
to wait for the NSS to complete in order to do that by the way.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jan 17, 2024 15:56
 Subject: Re: NSS filed, how to get paypal refund
 Viewed: 23 times
 Topic: Problem Order
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yorbrick (1184)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Problem Order, peregrinator writes:
  In Problem Order, joshkath writes:
  My question is what happens when the order is cancelled? Will Bricklink arrange
for the Paypal payment to be refunded? Or do I need to message the seller through
Paypal now or on 31st of Jan
Thanks for any help.

If the seller doesn't respond to the NSS then I doubt he or she would respond
to a message. In your position, I would file a PayPal claim. You don't have
to wait for the NSS to complete in order to do that by the way.

This. File the PayPal complaint now. You'll have to log into PayPal, find
the payment and dispute it there.
 Author: joshkath View Messages Posted By joshkath
 Posted: Jan 17, 2024 16:00
 Subject: Re: NSS filed, how to get paypal refund
 Viewed: 35 times
 Topic: Problem Order
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joshkath (189)

Location:  Australia, New South Wales
Member Since Contact Type Status
Jan 21, 2008 Contact Member Buyer
Buying Privileges - OK
Cheers, appreciate the help