Discussion Forum: Thread 352758

 Author: braydog22 View Messages Posted By braydog22
 Posted: Jan 16, 2024 20:15
 Subject: Order changes
 Viewed: 106 times
 Topic: Problem Order
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braydog22 (326)

Location:  USA, Utah
Member Since Contact Type Status
Mar 15, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: AB Brick House
I have a buyer who ordered from me and now wants to add a part and remove 2 others.
How or where can I find out how to do this. I’m setup as auto-invoice.

Thank you,

Brady
 Author: popsicle View Messages Posted By popsicle
 Posted: Jan 16, 2024 20:19
 Subject: Re: Order changes
 Viewed: 32 times
 Topic: Problem Order
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popsicle (6665)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ConstrucToys
In Problem Order, braydog22 writes:
  I have a buyer who ordered from me and now wants to add a part and remove 2 others.
How or where can I find out how to do this. I’m setup as auto-invoice.

Thank you,

Brady

https://www.bricklink.com/retractOrderItem.asp

https://www.bricklink.com/help.asp?helpID=267
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jan 16, 2024 20:19
 Subject: Re: Order changes
 Viewed: 33 times
 Topic: Problem Order
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Nubs_Select (3783)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
if the order is already paid then nothing can be added unless you want this to
get really complicated. removing stuff can be complicated also so in general
if it's a cheap part include it for free with the order and if its expensive
have the buyer place a second order and then just ship the 2 together. for wanting
to remove the items just refund the buyer the value of the items as unless they
are super expensive the bricklink fee is negligible