|
|
| | Author: | WanderBricks | Posted: | Jan 15, 2024 16:17 | Subject: | Store suspended | Viewed: | 327 times | Topic: | New Stores | |
|
| Hello,
My store got 11th of January suspended, without reason.
I messaged Bricklink, but get no response.
I had about 22 orders, and shipped all on time, no negative feedback or anything
else.
I can't think of anything I broke any rules with.
I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?
I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!
Kind regards,
Stephan
|
|
| | | | | |
| | | | Author: | Nubs_Select | Posted: | Jan 15, 2024 16:21 | Subject: | (Cancelled) | Viewed: | 85 times | Topic: | New Stores | |
|
| (Cancelled) |
|
| | | | | |
| | | | Author: | 1001bricks | Posted: | Jan 15, 2024 16:22 | Subject: | Re: Store suspended | Viewed: | 101 times | Topic: | New Stores | |
|
| In New Stores, WanderBricks writes:
| Hello,
My store got 11th of January suspended, without reason.
I messaged Bricklink, but get no response.
|
It's "normal", it may take a while - up to weeks.
| I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?
|
I don't think so.
Maybe:
* a suspicious high number of something not common, and at a good price, like
SW Minfigures?
* or Terms, like "Payment with PayPal Friends & Family" without/less
fees?
We can't see your shop, so it's hard to tell.
|
|
| | | | | | | | | |
| | | | | | Author: | Nubs_Select | Posted: | Jan 15, 2024 16:28 | Subject: | Re: Store suspended | Viewed: | 75 times | Topic: | New Stores | |
|
| In New Stores, 1001bricks writes:
| In New Stores, WanderBricks writes:
| Hello,
My store got 11th of January suspended, without reason.
I messaged Bricklink, but get no response.
|
It's "normal", it may take a while - up to weeks.
|
up to 3-4 weeks
|
|
| | | | | |
| | | | Author: | toontexas | Posted: | Jan 15, 2024 16:34 | Subject: | Re: Store suspended | Viewed: | 69 times | Topic: | New Stores | |
|
| In New Stores, WanderBricks writes:
| Hello,
My store got 11th of January suspended, without reason.
I messaged Bricklink, but get no response.
I had about 22 orders, and shipped all on time, no negative feedback or anything
else.
I can't think of anything I broke any rules with.
I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?
I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!
Kind regards,
|
Did you pay your seller fees on time?
|
|
| | | | | | | | | |
| | | | | | Author: | WanderBricks | Posted: | Jan 15, 2024 16:47 | Subject: | Re: Store suspended | Viewed: | 82 times | Topic: | New Stores | |
|
| In New Stores, toontexas writes:
| In New Stores, WanderBricks writes:
| Hello,
My store got 11th of January suspended, without reason.
I messaged Bricklink, but get no response.
I had about 22 orders, and shipped all on time, no negative feedback or anything
else.
I can't think of anything I broke any rules with.
I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?
I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!
Kind regards,
|
Did you pay your seller fees on time?
|
I did not yet have a seller fee to be paid. I did have in 1 week 20 orders since
opening my shop. So took me 3-4 days after the weekend in the evening until I
was able to ship all I sold in the weekend. I had around 850€ of Sales already.
But I have prepared months into getting all my lego up to my store and inventory
before opening my selling store.
Maybe it was suspicious selling so much without any positive selling feedback
yet?
It is weird that I can not see why it was suspended or closed.
All was shipped in time.
|
|
|
| | | | | | | | | | | | | | | | | | |
| | | | | | | | | | Author: | WanderBricks | Posted: | Jan 15, 2024 16:55 | Subject: | Re: Store suspended | Viewed: | 67 times | Topic: | New Stores | |
|
| In New Stores, Nubs_Select writes:
Hello,
Yes it does just say: Reason: Temporary hold for info - please contact Admin
But not any reason I can think of or can see
|
|
| | | | | |
| | | | Author: | Admin_Russell | Posted: | Jan 15, 2024 19:06 | Subject: | Re: Store suspended | Viewed: | 209 times | Topic: | New Stores | |
|
|
BrickLink ID CardAdmin_Russell
|
Location: USA, California |
Member Since |
Contact |
Type |
Status |
May 9, 2017 |
|
Admin |
|
|
BrickLink Administrator |
|
| In New Stores, WanderBricks writes:
| Hello,
My store got 11th of January suspended, without reason.
I messaged Bricklink, but get no response.
I had about 22 orders, and shipped all on time, no negative feedback or anything
else.
I can't think of anything I broke any rules with.
I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?
I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!
Kind regards,
Stephan
|
Please go through New Seller Verification again. There are links on your selling
pages that will prompt you to take each step.
|
|
| | | | | | | | | |
| | | | | | Author: | WanderBricks | Posted: | Jan 16, 2024 01:02 | Subject: | Re: Store suspended | Viewed: | 113 times | Topic: | New Stores | |
|
| In New Stores, Admin_Russell writes:
| In New Stores, WanderBricks writes:
| Hello,
My store got 11th of January suspended, without reason.
I messaged Bricklink, but get no response.
I had about 22 orders, and shipped all on time, no negative feedback or anything
else.
I can't think of anything I broke any rules with.
I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?
I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!
Kind regards,
Stephan
|
Please go through New Seller Verification again. There are links on your selling
pages that will prompt you to take each step.
|
Hello, at the New Seller Verification all is complete except add inventory. But
when I click on that it goes to the page:Seller Privileges Revoked
Please Contact BrickLink for further action.
So I am not able to complete the New Seller Verification again.
Kind regards,
Stephan
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | Author: | Admin_Russell | Posted: | Jan 16, 2024 02:49 | Subject: | Re: Store suspended | Viewed: | 157 times | Topic: | New Stores | |
|
|
BrickLink ID CardAdmin_Russell
|
Location: USA, California |
Member Since |
Contact |
Type |
Status |
May 9, 2017 |
|
Admin |
|
|
BrickLink Administrator |
|
| In New Stores, WanderBricks writes:
| In New Stores, Admin_Russell writes:
| In New Stores, WanderBricks writes:
| Hello,
My store got 11th of January suspended, without reason.
I messaged Bricklink, but get no response.
I had about 22 orders, and shipped all on time, no negative feedback or anything
else.
I can't think of anything I broke any rules with.
I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?
I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!
Kind regards,
Stephan
|
Please go through New Seller Verification again. There are links on your selling
pages that will prompt you to take each step.
|
Hello, at the New Seller Verification all is complete except add inventory. But
when I click on that it goes to the page:Seller Privileges Revoked
Please Contact BrickLink for further action.
So I am not able to complete the New Seller Verification again.
Kind regards,
Stephan
|
There you go.
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | Author: | WanderBricks | Posted: | Jan 16, 2024 03:28 | Subject: | Re: Store suspended | Viewed: | 117 times | Topic: | New Stores | |
|
| In New Stores, Admin_Russell writes:
| In New Stores, WanderBricks writes:
| In New Stores, Admin_Russell writes:
| In New Stores, WanderBricks writes:
| Hello,
My store got 11th of January suspended, without reason.
I messaged Bricklink, but get no response.
I had about 22 orders, and shipped all on time, no negative feedback or anything
else.
I can't think of anything I broke any rules with.
I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?
I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!
Kind regards,
Stephan
|
Please go through New Seller Verification again. There are links on your selling
pages that will prompt you to take each step.
|
Hello, at the New Seller Verification all is complete except add inventory. But
when I click on that it goes to the page:Seller Privileges Revoked
Please Contact BrickLink for further action.
So I am not able to complete the New Seller Verification again.
Kind regards,
Stephan
|
There you go.
|
Hello,
Thank you, appreciate it for the fast response!
|
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | Author: | WanderBricks | Posted: | Jan 16, 2024 13:35 | Subject: | Re: Store suspended | Viewed: | 77 times | Topic: | New Stores | |
|
| In New Stores, WanderBricks writes:
| In New Stores, Admin_Russell writes:
| In New Stores, WanderBricks writes:
| In New Stores, Admin_Russell writes:
| In New Stores, WanderBricks writes:
| Hello,
My store got 11th of January suspended, without reason.
I messaged Bricklink, but get no response.
I had about 22 orders, and shipped all on time, no negative feedback or anything
else.
I can't think of anything I broke any rules with.
I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?
I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!
Kind regards,
Stephan
|
Please go through New Seller Verification again. There are links on your selling
pages that will prompt you to take each step.
|
Hello, at the New Seller Verification all is complete except add inventory. But
when I click on that it goes to the page:Seller Privileges Revoked
Please Contact BrickLink for further action.
So I am not able to complete the New Seller Verification again.
Kind regards,
Stephan
|
There you go.
|
Hello,
Thank you, appreciate it for the fast response!
|
I do have another issue, when added the Stripe payment it shows now an error,
every time I try to save even adding the boxes: Please indicate the buyer type
(Domestic, International, or both) for which this method will be available by
checking the boxes below
But a customer also says he can't order at my shop and every time he tries
to purchase it goes back to the shop, he even shared a video of it:
Hello, it´s the same for me, even tried to disable adblocker.
I have uploaded short clip of this error: https://streamable.com/ggu020
I just created cart from wishlist, can´t get past this, so I can´t choose payment
method, weird.
Martin
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | Author: | Calle_P | Posted: | Jan 16, 2024 13:48 | Subject: | Re: Store suspended | Viewed: | 69 times | Topic: | New Stores | |
|
| In New Stores, WanderBricks writes:
| In New Stores, WanderBricks writes:
| In New Stores, Admin_Russell writes:
| In New Stores, WanderBricks writes:
| In New Stores, Admin_Russell writes:
| In New Stores, WanderBricks writes:
| Hello,
My store got 11th of January suspended, without reason.
I messaged Bricklink, but get no response.
I had about 22 orders, and shipped all on time, no negative feedback or anything
else.
I can't think of anything I broke any rules with.
I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?
I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!
Kind regards,
Stephan
|
Please go through New Seller Verification again. There are links on your selling
pages that will prompt you to take each step.
|
Hello, at the New Seller Verification all is complete except add inventory. But
when I click on that it goes to the page:Seller Privileges Revoked
Please Contact BrickLink for further action.
So I am not able to complete the New Seller Verification again.
Kind regards,
Stephan
|
There you go.
|
Hello,
Thank you, appreciate it for the fast response!
|
I do have another issue, when added the Stripe payment it shows now an error,
every time I try to save even adding the boxes: Please indicate the buyer type
(Domestic, International, or both) for which this method will be available by
checking the boxes below
|
I have the exact same problem with when I should activate Stripe payment.
I asked for advice here on the forum a couple of weeks ago and got some advice
to try but none of it worked so still stuck in the same place.
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | Author: | 1001bricks | Posted: | Jan 16, 2024 13:50 | Subject: | Re: Store suspended | Viewed: | 63 times | Topic: | New Stores | |
|
|
As is, it's 100% normal: you can see 3 scripts are killed by uBlock Origin.
I know, I've the same (+ other things)
To order on BrickLink (and the majority of the websites) you've to
make sure you authorize scripts, cookies and such.
Again, when I see this video, it's 100% normal it doesn't work.
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | Author: | WanderBricks | Posted: | Jan 16, 2024 14:37 | Subject: | Re: Store suspended | Viewed: | 76 times | Topic: | New Stores | |
|
| In New Stores, 1001bricks writes:
|
As is, it's 100% normal: you can see 3 scripts are killed by uBlock Origin.
I know, I've the same (+ other things)
To order on BrickLink (and the majority of the websites) you've to
make sure you authorize scripts, cookies and such.
Again, when I see this video, it's 100% normal it doesn't work.
|
Hello, he told me it works at other stores.
So I let my friend try it and when he adds items in his shopping cart and wants
to proceeds to checkout he also gets redirected again to the shop..
So there must be an issue somewhere.
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | Author: | 1001bricks | Posted: | Jan 16, 2024 15:08 | Subject: | Re: Store suspended | Viewed: | 48 times | Topic: | New Stores | |
|
| | Hello, he told me it works at other stores.
So I let my friend try it and when he adds items in his shopping cart and wants
to proceeds to checkout he also gets redirected again to the shop..
So there must be an issue somewhere.
|
Problem resides between keyboard and chair.
You may not believe me, no problem.
Please better wait 3 weeks for the Help Desk.
As also it can work with a payment on PayPal on site and not with Stripe - depending
the blocked requests.
There's a Safe mode in Firefox to test without ANY add-on.
On Windows, hold down the Shift key while starting Firefox with a double-click
on the Firefox desktop shortcut
On Mac, hold down the Options key while starting Firefox
HTH
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | Author: | WanderSteine | Posted: | Jan 16, 2024 15:26 | Subject: | Re: Store suspended | Viewed: | 50 times | Topic: | New Stores | |
|
| In New Stores, 1001bricks writes:
| | Hello, he told me it works at other stores.
So I let my friend try it and when he adds items in his shopping cart and wants
to proceeds to checkout he also gets redirected again to the shop..
So there must be an issue somewhere.
|
Problem resides between keyboard and chair.
You may not believe me, no problem.
Please better wait 3 weeks for the Help Desk.
As also it can work with a payment on PayPal on site and not with Stripe - depending
the blocked requests.
There's a Safe mode in Firefox to test without ANY add-on.
On Windows, hold down the Shift key while starting Firefox with a double-click
on the Firefox desktop shortcut
On Mac, hold down the Options key while starting Firefox
HTH
|
Hello, ofcourse I believe you, but I can also not in any way proceed to checkout
on my store. When I click it, it goes to the standard shop page again. Are you
able to try at my store and see if it works?
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | Author: | WhiteHorseMatt | Posted: | Jan 16, 2024 15:37 | Subject: | Re: Store suspended | Viewed: | 40 times | Topic: | New Stores | |
|
| In New Stores, WanderSteine writes:
| In New Stores, 1001bricks writes:
| | Hello, he told me it works at other stores.
So I let my friend try it and when he adds items in his shopping cart and wants
to proceeds to checkout he also gets redirected again to the shop..
So there must be an issue somewhere.
|
Problem resides between keyboard and chair.
You may not believe me, no problem.
Please better wait 3 weeks for the Help Desk.
As also it can work with a payment on PayPal on site and not with Stripe - depending
the blocked requests.
There's a Safe mode in Firefox to test without ANY add-on.
On Windows, hold down the Shift key while starting Firefox with a double-click
on the Firefox desktop shortcut
On Mac, hold down the Options key while starting Firefox
HTH
|
Hello, ofcourse I believe you, but I can also not in any way proceed to checkout
on my store. When I click it, it goes to the standard shop page again. Are you
able to try at my store and see if it works?
|
Not sure if I'm misunderstanding but it's not possible to buy from your
own store on Bricklink, so you wouldn't be able to get to the checkout stage
in your own store.
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | | Author: | speel_goed | Posted: | Jan 16, 2024 15:40 | Subject: | Re: Store suspended | Viewed: | 41 times | Topic: | New Stores | |
|
| In New Stores, WhiteHorseMatt writes:
| In New Stores, WanderSteine writes:
| In New Stores, 1001bricks writes:
| | Hello, he told me it works at other stores.
So I let my friend try it and when he adds items in his shopping cart and wants
to proceeds to checkout he also gets redirected again to the shop..
So there must be an issue somewhere.
|
Problem resides between keyboard and chair.
You may not believe me, no problem.
Please better wait 3 weeks for the Help Desk.
As also it can work with a payment on PayPal on site and not with Stripe - depending
the blocked requests.
There's a Safe mode in Firefox to test without ANY add-on.
On Windows, hold down the Shift key while starting Firefox with a double-click
on the Firefox desktop shortcut
On Mac, hold down the Options key while starting Firefox
HTH
|
Hello, ofcourse I believe you, but I can also not in any way proceed to checkout
on my store. When I click it, it goes to the standard shop page again. Are you
able to try at my store and see if it works?
|
Not sure if I'm misunderstanding but it's not possible to buy from your
own store on Bricklink, so you wouldn't be able to get to the checkout stage
in your own store.
|
He made an extra account (WanderSTEINE) for that purpose. Works fine for testing
your own shop....
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | | | | Author: | yorbrick | Posted: | Jan 16, 2024 15:54 | Subject: | Re: Store suspended | Viewed: | 39 times | Topic: | New Stores | |
|
| |
He made an extra account (WanderSTEINE) for that purpose. Works fine for testing
your own shop....
|
Breaking the rules is not a good idea.
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | Nubs_Select | Posted: | Jan 16, 2024 16:03 | Subject: | Re: Store suspended | Viewed: | 36 times | Topic: | New Stores | |
|
| In New Stores, yorbrick writes:
| |
He made an extra account (WanderSTEINE) for that purpose. Works fine for testing
your own shop....
|
Breaking the rules is not a good idea.
|
your allowed to open a second account for testing
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | WanderBricks | Posted: | Jan 16, 2024 16:10 | Subject: | Re: Store suspended | Viewed: | 34 times | Topic: | New Stores | |
|
| In New Stores, Nubs_Select writes:
| In New Stores, yorbrick writes:
| |
He made an extra account (WanderSTEINE) for that purpose. Works fine for testing
your own shop....
|
Breaking the rules is not a good idea.
|
your allowed ohto open a second account for testing
|
I tried disconnecting the Stripe, because that was already giving an error as
stated before.
But still the same issue when trying to proceed to checkout.
Kind regards,
Stephan
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | yorbrick | Posted: | Jan 16, 2024 16:12 | Subject: | Re: Store suspended | Viewed: | 29 times | Topic: | New Stores | |
|
| In New Stores, Nubs_Select writes:
| In New Stores, yorbrick writes:
| |
He made an extra account (WanderSTEINE) for that purpose. Works fine for testing
your own shop....
|
Breaking the rules is not a good idea.
|
your allowed to open a second account for testing
|
The terms of service still limit users to one account, unless permission is sought
for a second account.
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | WanderBricks | Posted: | Jan 16, 2024 16:16 | Subject: | Re: Store suspended | Viewed: | 32 times | Topic: | New Stores | |
|
| In New Stores, yorbrick writes:
| In New Stores, Nubs_Select writes:
| In New Stores, yorbrick writes:
| |
He made an extra account (WanderSTEINE) for that purpose. Works fine for testing
your own shop....
|
Breaking the rules is not a good idea.
|
your allowed to open a second account for testing
|
The terms of service still limit users to one account, unless permission is sought
for a second account.
|
Hello, that was not my account, it is of my younger brother named Wander
My name is Stephan and named my store after him.
Anyways, maybe it is because of the seller verification? Because 2 are complete
and 1 is at approved or is that normal??:
Step 1: Add shipping methods
COMPLETE
Step 2: Add inventory to your store
COMPLETE
Step 3: Submit required documentation
APPROVED
Once we receive your Seller Verification request, we will review the information
and contact you
|
|
|
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | 1001bricks | Posted: | Jan 16, 2024 16:26 | Subject: | Re: Store suspended | Viewed: | 43 times | Topic: | New Stores | |
|
| | Hello, that was not my account, it is of my younger brother named Wander
My name is Stephan and named my store after him.
Anyways, maybe it is because of the seller verification? Because 2 are complete
and 1 is at approved or is that normal??:
|
No idea, sorry.
I can see an error:
"La ressource à l’adresse « https://www.bricklink.com/notFound.asp?nf=store&mFolder=b&mSub=b
» a été bloquée par OpaqueResponseBlocking. Raison : « Javascript validation
failed »."
With notFound.asp...
Also this problem with the feedbacks showing you've got no feedback.
If it's not a problem (and not a verification problem), I may:
* save on your PC a copy of everything (Terms, make screen copies of your shop
settings etc),
* progressively remove (empty) everything like About, Terms, shipping methods,
even payment methods, pics, ...
To see if something's blocking it, because it may show something's missing
(notFound.asp)?
Please don't break everything and tell me I said it I'm really tired
as of right now, and can't think clearly.
Very sorry.
|
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | WanderBricks | Posted: | Jan 16, 2024 16:33 | Subject: | Re: Store suspended | Viewed: | 44 times | Topic: | New Stores | |
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| In New Stores, 1001bricks writes:
| | Hello, that was not my account, it is of my younger brother named Wander
My name is Stephan and named my store after him.
Anyways, maybe it is because of the seller verification? Because 2 are complete
and 1 is at approved or is that normal??:
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No idea, sorry.
I can see an error:
"La ressource à l’adresse « https://www.bricklink.com/notFound.asp?nf=store&mFolder=b&mSub=b
» a été bloquée par OpaqueResponseBlocking. Raison : « Javascript validation
failed »."
With notFound.asp...
Also this problem with the feedbacks showing you've got no feedback.
If it's not a problem (and not a verification problem), I may:
* save on your PC a copy of everything (Terms, make screen copies of your shop
settings etc),
* progressively remove (empty) everything like About, Terms, shipping methods,
even payment methods, pics, ...
To see if something's blocking it, because it may show something's missing
(notFound.asp)?
Please don't break everything and tell me I said it I'm really tired
as of right now, and can't think clearly.
Very sorry.
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Thanks for help I will try it all.
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | WanderBricks | Posted: | Jan 16, 2024 16:42 | Subject: | Re: Store suspended | Viewed: | 35 times | Topic: | New Stores | |
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| In New Stores, 1001bricks writes:
| | Hello, that was not my account, it is of my younger brother named Wander
My name is Stephan and named my store after him.
Anyways, maybe it is because of the seller verification? Because 2 are complete
and 1 is at approved or is that normal??:
|
No idea, sorry.
I can see an error:
"La ressource à l’adresse « https://www.bricklink.com/notFound.asp?nf=store&mFolder=b&mSub=b
» a été bloquée par OpaqueResponseBlocking. Raison : « Javascript validation
failed »."
With notFound.asp...
Also this problem with the feedbacks showing you've got no feedback.
If it's not a problem (and not a verification problem), I may:
* save on your PC a copy of everything (Terms, make screen copies of your shop
settings etc),
* progressively remove (empty) everything like About, Terms, shipping methods,
even payment methods, pics, ...
To see if something's blocking it, because it may show something's missing
(notFound.asp)?
Please don't break everything and tell me I said it I'm really tired
as of right now, and can't think clearly.
Very sorry.
|
I think it does has something to do with the Selling verification. When I switched
to the XP variant on my shop it said store is closed since 14th November, and
there it wasn't even possible to click on checkout (which is possible on
other stores). Also shipping said TBD, while I have flat shipping rates.
I closed the store and than tried to open again, but couldn't it said to
complete seller Verification, but I have done that. Or the Admin only opened
my shop again, but the seller verification was still open, but I can not change
or add anything in it.
Step 1: Add shipping methods
COMPLETE
Step 2: Add inventory to your store
COMPLETE
Step 3: Submit required documentation
APPROVED
Once we receive your Seller Verification request, we will review the information
and contact you
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | 1001bricks | Posted: | Jan 16, 2024 16:16 | Subject: | Re: Store suspended | Viewed: | 32 times | Topic: | New Stores | |
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| In New Stores, yorbrick writes:
| In New Stores, Nubs_Select writes:
| In New Stores, yorbrick writes:
| |
He made an extra account (WanderSTEINE) for that purpose. Works fine for testing
your own shop....
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Breaking the rules is not a good idea.
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your allowed to open a second account for testing
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The terms of service still limit users to one account, unless permission is sought
for a second account.
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Russell said it in forum somewhere.
I guess for legitimately and only trying to debug your own shop not working,
I can't see why it wouldn't be possible.
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | qwertyboy | Posted: | Jan 16, 2024 16:24 | Subject: | Re: Store suspended | Viewed: | 32 times | Topic: | New Stores | |
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| In New Stores, 1001bricks writes:
| In New Stores, yorbrick writes:
| In New Stores, Nubs_Select writes:
| In New Stores, yorbrick writes:
| |
He made an extra account (WanderSTEINE) for that purpose. Works fine for testing
your own shop....
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Breaking the rules is not a good idea.
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your allowed to open a second account for testing
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The terms of service still limit users to one account, unless permission is sought
for a second account.
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Russell said it in forum somewhere.
I guess for legitimately and only trying to debug your own shop not working,
I can't see why it wouldn't be possible.
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https://www.bricklink.com/message.asp?ID=1264926
Niek.
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| | | | | | | | | | | | | | | | | | | | | | Author: | 1001bricks | Posted: | Jan 16, 2024 15:51 | Subject: | Re: Store suspended | Viewed: | 39 times | Topic: | New Stores | |
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| | Hello, ofcourse I believe you, but I can also not in any way proceed to checkout
on my store. When I click it, it goes to the standard shop page again. Are you
able to try at my store and see if it works?
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I tried, and yes there's a problem.
When clicking "Proceed to Checkout" the page loops back to the shop.
Weird.
Let me try a test.
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| | | | | | | | | | | | | | | | | | | | | | | | Author: | peregrinator | Posted: | Jan 16, 2024 15:59 | Subject: | Re: Store suspended | Viewed: | 27 times | Topic: | New Stores | |
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| In New Stores, 1001bricks writes:
| | Hello, ofcourse I believe you, but I can also not in any way proceed to checkout
on my store. When I click it, it goes to the standard shop page again. Are you
able to try at my store and see if it works?
|
I tried, and yes there's a problem.
When clicking "Proceed to Checkout" the page loops back to the shop.
Weird.
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Same here
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| | | | | | | | | | | | | | | | | | | | | | | | Author: | 1001bricks | Posted: | Jan 16, 2024 16:01 | Subject: | Re: Store suspended | Viewed: | 45 times | Topic: | New Stores | |
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| In New Stores, 1001bricks writes:
| | Hello, ofcourse I believe you, but I can also not in any way proceed to checkout
on my store. When I click it, it goes to the standard shop page again. Are you
able to try at my store and see if it works?
|
I tried, and yes there's a problem.
When clicking "Proceed to Checkout" the page loops back to the shop.
Weird.
Let me try a test.
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There are quest to Stripe (csp-report) which may try to connect to Stripe, but
your shop doesn't provide stripe, and they generate errors.
Did at one moment you tried to register to Stripe and associate your shop to
a shop account?
Maybe it's not completed, not working, then everything breaks.
Try to clear any Stripe association here:
https://www.bricklink.com/v2/mystore/payments.page
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | peregrinator | Posted: | Jan 16, 2024 16:45 | Subject: | Re: Store suspended | Viewed: | 29 times | Topic: | New Stores | |
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| In New Stores, 1001bricks writes:
He doesn't have any feedback as a seller, only as a buyer.
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | WanderBricks | Posted: | Jan 16, 2024 16:48 | Subject: | Re: Store suspended | Viewed: | 55 times | Topic: | New Stores | |
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| In New Stores, peregrinator writes:
| In New Stores, 1001bricks writes:
He doesn't have any feedback as a seller, only as a buyer.
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I am selling for years only on brickowl and am starting since few weeks on bricklink
to also sell. Until now the experience as a sellers is frustrating compared to
buying on bricklink.
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | 1001bricks | Posted: | Jan 17, 2024 02:32 | Subject: | Re: Store suspended | Viewed: | 75 times | Topic: | New Stores | |
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| In New Stores, WanderBricks writes:
| In New Stores, peregrinator writes:
| In New Stores, 1001bricks writes:
He doesn't have any feedback as a seller, only as a buyer.
|
I am selling for years only on brickowl and am starting since few weeks on bricklink
to also sell. Until now the experience as a sellers is frustrating compared to
buying on bricklink.
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And apparently someone fixed it as the check out works in your Shop this morning!
Yay!
Yes, selling is far more difficult than buyin, but once set up your BrickLink
shop will work. Simply just keep on getting informed and learn, that helps in
case of
Wishing you the best!
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | WanderBricks | Posted: | Jan 17, 2024 12:50 | Subject: | Re: Store suspended | Viewed: | 67 times | Topic: | New Stores | |
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| In New Stores, 1001bricks writes:
| In New Stores, WanderBricks writes:
| In New Stores, peregrinator writes:
| In New Stores, 1001bricks writes:
He doesn't have any feedback as a seller, only as a buyer.
|
I am selling for years only on brickowl and am starting since few weeks on bricklink
to also sell. Until now the experience as a sellers is frustrating compared to
buying on bricklink.
|
And apparently someone fixed it as the check out works in your Shop this morning!
Yay!
Yes, selling is far more difficult than buyin, but once set up your BrickLink
shop will work. Simply just keep on getting informed and learn, that helps in
case of
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Hello,
Thanks yesterday in the evening late admin sent message in the seller verification
that that was the issue and resetten it to complete again, after that all was
working properly again luckily.
Kind regards,
Stephan
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | 1001bricks | Posted: | Jan 16, 2024 17:02 | Subject: | Re: Store suspended | Viewed: | 41 times | Topic: | New Stores | |
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| In New Stores, peregrinator writes:
| In New Stores, 1001bricks writes:
He doesn't have any feedback as a seller, only as a buyer.
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Dang, didn't realize this.
Far too tired!
Then the verification not completed may be the problem here, as OP said!
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| | | | | | | | | | | | | | | | | | | | | | | | Author: | yorbrick | Posted: | Jan 16, 2024 16:03 | Subject: | Re: Store suspended | Viewed: | 32 times | Topic: | New Stores | |
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| In New Stores, 1001bricks writes:
| | Hello, ofcourse I believe you, but I can also not in any way proceed to checkout
on my store. When I click it, it goes to the standard shop page again. Are you
able to try at my store and see if it works?
|
I tried, and yes there's a problem.
When clicking "Proceed to Checkout" the page loops back to the shop.
Weird.
Let me try a test.
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Maybe all the non-ascii characters in the store name.
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| | | | Author: | tonnic | Posted: | Jan 16, 2024 15:27 | Subject: | Re: Store suspended | Viewed: | 67 times | Topic: | New Stores | |
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| In New Stores, WanderBricks writes:
| Hello,
My store got 11th of January suspended, without reason.
I messaged Bricklink, but get no response.
I had about 22 orders, and shipped all on time, no negative feedback or anything
else.
I can't think of anything I broke any rules with.
I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?
I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!
Kind regards,
Stephan
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You should be suspended for extremely high prices.
Just kidding of course, having your shop suspended isn’t funny and you can set
your own prices.
But I am not kidding about your prices, your white chicken is about 7 times more
expensive than other Dutch sellers offer and this is just 1 of many examples
in your store.
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| | | | Author: | runner.caller | Posted: | Jan 16, 2024 16:20 | Subject: | Re: Store suspended | Viewed: | 42 times | Topic: | New Stores | |
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| | I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?
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If logging into bricklink during work was an issue, BL would have dispatched
an assassination team by now to take me out.
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| | | | | | Author: | Nubs_Select | Posted: | Jan 16, 2024 17:08 | Subject: | Re: Store suspended | Viewed: | 72 times | Topic: | New Stores | |
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| In New Stores, runner.caller writes:
| | I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?
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If logging into bricklink during work was an issue, BL would have dispatched
an assassination team by now to take me out.
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| | | | Author: | yorbrick | Posted: | Jan 16, 2024 16:23 | Subject: | Re: Store suspended | Viewed: | 47 times | Topic: | New Stores | |
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| Try removing the pictures from your store name. Although many functions are username
based, it may be that junk characters in the store name is messing up a link
or some background processing.
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| | | | | | Author: | 1001bricks | Posted: | Jan 16, 2024 16:28 | Subject: | Re: Store suspended | Viewed: | 53 times | Topic: | New Stores | |
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| In New Stores, yorbrick writes:
| Try removing the pictures from your store name. Although many functions are username
based, it may be that junk characters in the store name is messing up a link
or some background processing.
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Maybe, or bad luck - many have these gadgets, example:
https://store.bricklink.com/ChromeBricks
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| | | | | | | | Author: | WanderBricks | Posted: | Jan 16, 2024 16:31 | Subject: | Re: Store suspended | Viewed: | 61 times | Topic: | New Stores | |
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| In New Stores, 1001bricks writes:
| In New Stores, yorbrick writes:
| Try removing the pictures from your store name. Although many functions are username
based, it may be that junk characters in the store name is messing up a link
or some background processing.
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Maybe, or bad luck - many have these gadgets, example:
https://store.bricklink.com/ChromeBricks
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Hello,
Removing badge did indeed not work.
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