Discussion Forum: Thread 352714

 Author: WanderBricks View Messages Posted By WanderBricks
 Posted: Jan 15, 2024 16:17
 Subject: Store suspended
 Viewed: 327 times
 Topic: New Stores
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WanderBricks (113)

Location:  Netherlands, Friesland
Member Since Contact Type Status
Mar 13, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: WanderBricks🧩🏞️
Hello,

My store got 11th of January suspended, without reason.

I messaged Bricklink, but get no response.

I had about 22 orders, and shipped all on time, no negative feedback or anything
else.

I can't think of anything I broke any rules with.

I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?

I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!

Kind regards,

Stephan
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jan 15, 2024 16:21
 Subject: (Cancelled)
 Viewed: 85 times
 Topic: New Stores
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Nubs_Select (3747)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
(Cancelled)
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 15, 2024 16:22
 Subject: Re: Store suspended
 Viewed: 101 times
 Topic: New Stores
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1001bricks (52290)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In New Stores, WanderBricks writes:
  Hello,

My store got 11th of January suspended, without reason.
I messaged Bricklink, but get no response.

It's "normal", it may take a while - up to weeks.

  I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?

I don't think so.

Maybe:

* a suspicious high number of something not common, and at a good price, like
SW Minfigures?

* or Terms, like "Payment with PayPal Friends & Family" without/less
fees?

We can't see your shop, so it's hard to tell.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jan 15, 2024 16:28
 Subject: Re: Store suspended
 Viewed: 75 times
 Topic: New Stores
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Nubs_Select (3747)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In New Stores, 1001bricks writes:
  In New Stores, WanderBricks writes:
  Hello,

My store got 11th of January suspended, without reason.
I messaged Bricklink, but get no response.

It's "normal", it may take a while - up to weeks.

up to 3-4 weeks
 Author: toontexas View Messages Posted By toontexas
 Posted: Jan 15, 2024 16:34
 Subject: Re: Store suspended
 Viewed: 69 times
 Topic: New Stores
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toontexas (2034)

Location:  USA, Texas
Member Since Contact Type Status
Nov 30, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Texas Bricks
In New Stores, WanderBricks writes:
  Hello,

My store got 11th of January suspended, without reason.

I messaged Bricklink, but get no response.

I had about 22 orders, and shipped all on time, no negative feedback or anything
else.

I can't think of anything I broke any rules with.

I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?

I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!

Kind regards,


Did you pay your seller fees on time?

  Stephan
 Author: WanderBricks View Messages Posted By WanderBricks
 Posted: Jan 15, 2024 16:47
 Subject: Re: Store suspended
 Viewed: 82 times
 Topic: New Stores
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WanderBricks (113)

Location:  Netherlands, Friesland
Member Since Contact Type Status
Mar 13, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: WanderBricks🧩🏞️
In New Stores, toontexas writes:
  In New Stores, WanderBricks writes:
  Hello,

My store got 11th of January suspended, without reason.

I messaged Bricklink, but get no response.

I had about 22 orders, and shipped all on time, no negative feedback or anything
else.

I can't think of anything I broke any rules with.

I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?

I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!

Kind regards,


Did you pay your seller fees on time?

  Stephan


I did not yet have a seller fee to be paid. I did have in 1 week 20 orders since
opening my shop. So took me 3-4 days after the weekend in the evening until I
was able to ship all I sold in the weekend. I had around 850€ of Sales already.
But I have prepared months into getting all my lego up to my store and inventory
before opening my selling store.

Maybe it was suspicious selling so much without any positive selling feedback
yet?

It is weird that I can not see why it was suspended or closed.
All was shipped in time.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jan 15, 2024 16:51
 Subject: Re: Store suspended
 Viewed: 61 times
 Topic: New Stores
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Nubs_Select (3747)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
you can see the reason here
https://store.bricklink.com/WanderBricks?p=WanderBricks#/suspend
but i agree it wasn't non payment of fees as then it would look like this
https://store.bricklink.com/Metchosin_brick#/suspend
 Author: WanderBricks View Messages Posted By WanderBricks
 Posted: Jan 15, 2024 16:55
 Subject: Re: Store suspended
 Viewed: 67 times
 Topic: New Stores
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WanderBricks (113)

Location:  Netherlands, Friesland
Member Since Contact Type Status
Mar 13, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: WanderBricks🧩🏞️
In New Stores, Nubs_Select writes:
  you can see the reason here
https://store.bricklink.com/WanderBricks?p=WanderBricks#/suspend
but i agree it wasn't non payment of fees as then it would look like this
https://store.bricklink.com/Metchosin_brick#/suspend

Hello,

Yes it does just say: Reason: Temporary hold for info - please contact Admin

But not any reason I can think of or can see
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Jan 15, 2024 19:06
 Subject: Re: Store suspended
 Viewed: 209 times
 Topic: New Stores
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
In New Stores, WanderBricks writes:
  Hello,

My store got 11th of January suspended, without reason.

I messaged Bricklink, but get no response.

I had about 22 orders, and shipped all on time, no negative feedback or anything
else.

I can't think of anything I broke any rules with.

I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?

I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!

Kind regards,

Stephan

Please go through New Seller Verification again. There are links on your selling
pages that will prompt you to take each step.
 Author: WanderBricks View Messages Posted By WanderBricks
 Posted: Jan 16, 2024 01:02
 Subject: Re: Store suspended
 Viewed: 113 times
 Topic: New Stores
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WanderBricks (113)

Location:  Netherlands, Friesland
Member Since Contact Type Status
Mar 13, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: WanderBricks🧩🏞️
In New Stores, Admin_Russell writes:
  In New Stores, WanderBricks writes:
  Hello,

My store got 11th of January suspended, without reason.

I messaged Bricklink, but get no response.

I had about 22 orders, and shipped all on time, no negative feedback or anything
else.

I can't think of anything I broke any rules with.

I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?

I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!

Kind regards,

Stephan

Please go through New Seller Verification again. There are links on your selling
pages that will prompt you to take each step.


Hello, at the New Seller Verification all is complete except add inventory. But
when I click on that it goes to the page:Seller Privileges Revoked
Please Contact BrickLink for further action.

So I am not able to complete the New Seller Verification again.

Kind regards,

Stephan
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Jan 16, 2024 02:49
 Subject: Re: Store suspended
 Viewed: 157 times
 Topic: New Stores
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
In New Stores, WanderBricks writes:
  In New Stores, Admin_Russell writes:
  In New Stores, WanderBricks writes:
  Hello,

My store got 11th of January suspended, without reason.

I messaged Bricklink, but get no response.

I had about 22 orders, and shipped all on time, no negative feedback or anything
else.

I can't think of anything I broke any rules with.

I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?

I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!

Kind regards,

Stephan

Please go through New Seller Verification again. There are links on your selling
pages that will prompt you to take each step.


Hello, at the New Seller Verification all is complete except add inventory. But
when I click on that it goes to the page:Seller Privileges Revoked
Please Contact BrickLink for further action.

So I am not able to complete the New Seller Verification again.

Kind regards,

Stephan

There you go.
 Author: WanderBricks View Messages Posted By WanderBricks
 Posted: Jan 16, 2024 03:28
 Subject: Re: Store suspended
 Viewed: 117 times
 Topic: New Stores
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WanderBricks (113)

Location:  Netherlands, Friesland
Member Since Contact Type Status
Mar 13, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: WanderBricks🧩🏞️
In New Stores, Admin_Russell writes:
  In New Stores, WanderBricks writes:
  In New Stores, Admin_Russell writes:
  In New Stores, WanderBricks writes:
  Hello,

My store got 11th of January suspended, without reason.

I messaged Bricklink, but get no response.

I had about 22 orders, and shipped all on time, no negative feedback or anything
else.

I can't think of anything I broke any rules with.

I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?

I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!

Kind regards,

Stephan

Please go through New Seller Verification again. There are links on your selling
pages that will prompt you to take each step.


Hello, at the New Seller Verification all is complete except add inventory. But
when I click on that it goes to the page:Seller Privileges Revoked
Please Contact BrickLink for further action.

So I am not able to complete the New Seller Verification again.

Kind regards,

Stephan

There you go.

Hello,

Thank you, appreciate it for the fast response!
 Author: WanderBricks View Messages Posted By WanderBricks
 Posted: Jan 16, 2024 13:35
 Subject: Re: Store suspended
 Viewed: 77 times
 Topic: New Stores
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WanderBricks (113)

Location:  Netherlands, Friesland
Member Since Contact Type Status
Mar 13, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: WanderBricks🧩🏞️
In New Stores, WanderBricks writes:
  In New Stores, Admin_Russell writes:
  In New Stores, WanderBricks writes:
  In New Stores, Admin_Russell writes:
  In New Stores, WanderBricks writes:
  Hello,

My store got 11th of January suspended, without reason.

I messaged Bricklink, but get no response.

I had about 22 orders, and shipped all on time, no negative feedback or anything
else.

I can't think of anything I broke any rules with.

I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?

I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!

Kind regards,

Stephan

Please go through New Seller Verification again. There are links on your selling
pages that will prompt you to take each step.


Hello, at the New Seller Verification all is complete except add inventory. But
when I click on that it goes to the page:Seller Privileges Revoked
Please Contact BrickLink for further action.

So I am not able to complete the New Seller Verification again.

Kind regards,

Stephan

There you go.

Hello,

Thank you, appreciate it for the fast response!


I do have another issue, when added the Stripe payment it shows now an error,
every time I try to save even adding the boxes: Please indicate the buyer type
(Domestic, International, or both) for which this method will be available by
checking the boxes below

But a customer also says he can't order at my shop and every time he tries
to purchase it goes back to the shop, he even shared a video of it:


Hello, it´s the same for me, even tried to disable adblocker.
I have uploaded short clip of this error: https://streamable.com/ggu020
I just created cart from wishlist, can´t get past this, so I can´t choose payment
method, weird.

Martin
 Author: Calle_P View Messages Posted By Calle_P
 Posted: Jan 16, 2024 13:48
 Subject: Re: Store suspended
 Viewed: 69 times
 Topic: New Stores
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Calle_P (3)

Location:  Sweden, Kalmar
Member Since Contact Type Status
May 24, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: CCR Bricks
In New Stores, WanderBricks writes:
  In New Stores, WanderBricks writes:
  In New Stores, Admin_Russell writes:
  In New Stores, WanderBricks writes:
  In New Stores, Admin_Russell writes:
  In New Stores, WanderBricks writes:
  Hello,

My store got 11th of January suspended, without reason.

I messaged Bricklink, but get no response.

I had about 22 orders, and shipped all on time, no negative feedback or anything
else.

I can't think of anything I broke any rules with.

I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?

I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!

Kind regards,

Stephan

Please go through New Seller Verification again. There are links on your selling
pages that will prompt you to take each step.


Hello, at the New Seller Verification all is complete except add inventory. But
when I click on that it goes to the page:Seller Privileges Revoked
Please Contact BrickLink for further action.

So I am not able to complete the New Seller Verification again.

Kind regards,

Stephan

There you go.

Hello,

Thank you, appreciate it for the fast response!


I do have another issue, when added the Stripe payment it shows now an error,
every time I try to save even adding the boxes: Please indicate the buyer type
(Domestic, International, or both) for which this method will be available by
checking the boxes below


I have the exact same problem with when I should activate Stripe payment.

I asked for advice here on the forum a couple of weeks ago and got some advice
to try but none of it worked so still stuck in the same place.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 16, 2024 13:50
 Subject: Re: Store suspended
 Viewed: 63 times
 Topic: New Stores
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1001bricks (52290)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
  Hello, it´s the same for me, even tried to disable adblocker.
I have uploaded short clip of this error: https://streamable.com/ggu020


As is, it's 100% normal: you can see 3 scripts are killed by uBlock Origin.

I know, I've the same (+ other things)

To order on BrickLink (and the majority of the websites) you've to
make sure you authorize scripts, cookies and such.

Again, when I see this video, it's 100% normal it doesn't work.
 
 Author: WanderBricks View Messages Posted By WanderBricks
 Posted: Jan 16, 2024 14:37
 Subject: Re: Store suspended
 Viewed: 76 times
 Topic: New Stores
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WanderBricks (113)

Location:  Netherlands, Friesland
Member Since Contact Type Status
Mar 13, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: WanderBricks🧩🏞️
In New Stores, 1001bricks writes:
  
  Hello, it´s the same for me, even tried to disable adblocker.
I have uploaded short clip of this error: https://streamable.com/ggu020


As is, it's 100% normal: you can see 3 scripts are killed by uBlock Origin.

I know, I've the same (+ other things)

To order on BrickLink (and the majority of the websites) you've to
make sure you authorize scripts, cookies and such.

Again, when I see this video, it's 100% normal it doesn't work.


Hello, he told me it works at other stores.
So I let my friend try it and when he adds items in his shopping cart and wants
to proceeds to checkout he also gets redirected again to the shop..

So there must be an issue somewhere.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 16, 2024 15:08
 Subject: Re: Store suspended
 Viewed: 48 times
 Topic: New Stores
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1001bricks (52290)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
  Hello, he told me it works at other stores.
So I let my friend try it and when he adds items in his shopping cart and wants
to proceeds to checkout he also gets redirected again to the shop..

So there must be an issue somewhere.


Problem resides between keyboard and chair.

You may not believe me, no problem.

Please better wait 3 weeks for the Help Desk.

As also it can work with a payment on PayPal on site and not with Stripe - depending
the blocked requests.

There's a Safe mode in Firefox to test without ANY add-on.

On Windows, hold down the Shift key while starting Firefox with a double-click
on the Firefox desktop shortcut

On Mac, hold down the Options key while starting Firefox

HTH
 Author: WanderSteine View Messages Posted By WanderSteine
 Posted: Jan 16, 2024 15:26
 Subject: Re: Store suspended
 Viewed: 50 times
 Topic: New Stores
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WanderSteine (0)

Location:  Netherlands, Friesland
Member Since Contact Type Status
Jan 14, 2024 Contact Member Buyer
Buying Privileges - OK
In New Stores, 1001bricks writes:
  
  Hello, he told me it works at other stores.
So I let my friend try it and when he adds items in his shopping cart and wants
to proceeds to checkout he also gets redirected again to the shop..

So there must be an issue somewhere.


Problem resides between keyboard and chair.

You may not believe me, no problem.

Please better wait 3 weeks for the Help Desk.

As also it can work with a payment on PayPal on site and not with Stripe - depending
the blocked requests.

There's a Safe mode in Firefox to test without ANY add-on.

On Windows, hold down the Shift key while starting Firefox with a double-click
on the Firefox desktop shortcut

On Mac, hold down the Options key while starting Firefox

HTH

Hello, ofcourse I believe you, but I can also not in any way proceed to checkout
on my store. When I click it, it goes to the standard shop page again. Are you
able to try at my store and see if it works?
 Author: WhiteHorseMatt View Messages Posted By WhiteHorseMatt
 Posted: Jan 16, 2024 15:37
 Subject: Re: Store suspended
 Viewed: 40 times
 Topic: New Stores
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WhiteHorseMatt (1420)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 3, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: White Horse Bricks
In New Stores, WanderSteine writes:
  In New Stores, 1001bricks writes:
  
  Hello, he told me it works at other stores.
So I let my friend try it and when he adds items in his shopping cart and wants
to proceeds to checkout he also gets redirected again to the shop..

So there must be an issue somewhere.


Problem resides between keyboard and chair.

You may not believe me, no problem.

Please better wait 3 weeks for the Help Desk.

As also it can work with a payment on PayPal on site and not with Stripe - depending
the blocked requests.

There's a Safe mode in Firefox to test without ANY add-on.

On Windows, hold down the Shift key while starting Firefox with a double-click
on the Firefox desktop shortcut

On Mac, hold down the Options key while starting Firefox

HTH

Hello, ofcourse I believe you, but I can also not in any way proceed to checkout
on my store. When I click it, it goes to the standard shop page again. Are you
able to try at my store and see if it works?

Not sure if I'm misunderstanding but it's not possible to buy from your
own store on Bricklink, so you wouldn't be able to get to the checkout stage
in your own store.
 Author: speel_goed View Messages Posted By speel_goed
 Posted: Jan 16, 2024 15:40
 Subject: Re: Store suspended
 Viewed: 41 times
 Topic: New Stores
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speel_goed (71)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Dec 24, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: GBG
In New Stores, WhiteHorseMatt writes:
  In New Stores, WanderSteine writes:
  In New Stores, 1001bricks writes:
  
  Hello, he told me it works at other stores.
So I let my friend try it and when he adds items in his shopping cart and wants
to proceeds to checkout he also gets redirected again to the shop..

So there must be an issue somewhere.


Problem resides between keyboard and chair.

You may not believe me, no problem.

Please better wait 3 weeks for the Help Desk.

As also it can work with a payment on PayPal on site and not with Stripe - depending
the blocked requests.

There's a Safe mode in Firefox to test without ANY add-on.

On Windows, hold down the Shift key while starting Firefox with a double-click
on the Firefox desktop shortcut

On Mac, hold down the Options key while starting Firefox

HTH

Hello, ofcourse I believe you, but I can also not in any way proceed to checkout
on my store. When I click it, it goes to the standard shop page again. Are you
able to try at my store and see if it works?

Not sure if I'm misunderstanding but it's not possible to buy from your
own store on Bricklink, so you wouldn't be able to get to the checkout stage
in your own store.

He made an extra account (WanderSTEINE) for that purpose. Works fine for testing
your own shop....
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jan 16, 2024 15:54
 Subject: Re: Store suspended
 Viewed: 39 times
 Topic: New Stores
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
  
He made an extra account (WanderSTEINE) for that purpose. Works fine for testing
your own shop....

Breaking the rules is not a good idea.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jan 16, 2024 16:03
 Subject: Re: Store suspended
 Viewed: 36 times
 Topic: New Stores
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Nubs_Select (3747)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In New Stores, yorbrick writes:
  
  
He made an extra account (WanderSTEINE) for that purpose. Works fine for testing
your own shop....

Breaking the rules is not a good idea.

your allowed to open a second account for testing
 Author: WanderBricks View Messages Posted By WanderBricks
 Posted: Jan 16, 2024 16:10
 Subject: Re: Store suspended
 Viewed: 34 times
 Topic: New Stores
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WanderBricks (113)

Location:  Netherlands, Friesland
Member Since Contact Type Status
Mar 13, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: WanderBricks🧩🏞️
In New Stores, Nubs_Select writes:
  In New Stores, yorbrick writes:
  
  
He made an extra account (WanderSTEINE) for that purpose. Works fine for testing
your own shop....

Breaking the rules is not a good idea.

your allowed ohto open a second account for testing


I tried disconnecting the Stripe, because that was already giving an error as
stated before.
But still the same issue when trying to proceed to checkout.

Kind regards,

Stephan
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jan 16, 2024 16:12
 Subject: Re: Store suspended
 Viewed: 29 times
 Topic: New Stores
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In New Stores, Nubs_Select writes:
  In New Stores, yorbrick writes:
  
  
He made an extra account (WanderSTEINE) for that purpose. Works fine for testing
your own shop....

Breaking the rules is not a good idea.

your allowed to open a second account for testing

The terms of service still limit users to one account, unless permission is sought
for a second account.
 Author: WanderBricks View Messages Posted By WanderBricks
 Posted: Jan 16, 2024 16:16
 Subject: Re: Store suspended
 Viewed: 32 times
 Topic: New Stores
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WanderBricks (113)

Location:  Netherlands, Friesland
Member Since Contact Type Status
Mar 13, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: WanderBricks🧩🏞️
In New Stores, yorbrick writes:
  In New Stores, Nubs_Select writes:
  In New Stores, yorbrick writes:
  
  
He made an extra account (WanderSTEINE) for that purpose. Works fine for testing
your own shop....

Breaking the rules is not a good idea.

your allowed to open a second account for testing

The terms of service still limit users to one account, unless permission is sought
for a second account.

Hello, that was not my account, it is of my younger brother named Wander
My name is Stephan and named my store after him.

Anyways, maybe it is because of the seller verification? Because 2 are complete
and 1 is at approved or is that normal??:
Step 1: Add shipping methods
COMPLETE
Step 2: Add inventory to your store
COMPLETE
Step 3: Submit required documentation
APPROVED
Once we receive your Seller Verification request, we will review the information
and contact you
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 16, 2024 16:26
 Subject: Re: Store suspended
 Viewed: 43 times
 Topic: New Stores
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1001bricks (52290)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
  Hello, that was not my account, it is of my younger brother named Wander
My name is Stephan and named my store after him.

Anyways, maybe it is because of the seller verification? Because 2 are complete
and 1 is at approved or is that normal??:

No idea, sorry.

I can see an error:

"La ressource à l’adresse « https://www.bricklink.com/notFound.asp?nf=store&mFolder=b&mSub=b
» a été bloquée par OpaqueResponseBlocking. Raison : « Javascript validation
failed »."

With notFound.asp...

Also this problem with the feedbacks showing you've got no feedback.

If it's not a problem (and not a verification problem), I may:

* save on your PC a copy of everything (Terms, make screen copies of your shop
settings etc),

* progressively remove (empty) everything like About, Terms, shipping methods,
even payment methods, pics, ...

To see if something's blocking it, because it may show something's missing
(notFound.asp)?

Please don't break everything and tell me I said it I'm really tired
as of right now, and can't think clearly.

Very sorry.
 Author: WanderBricks View Messages Posted By WanderBricks
 Posted: Jan 16, 2024 16:33
 Subject: Re: Store suspended
 Viewed: 44 times
 Topic: New Stores
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WanderBricks (113)

Location:  Netherlands, Friesland
Member Since Contact Type Status
Mar 13, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: WanderBricks🧩🏞️
In New Stores, 1001bricks writes:
  
  Hello, that was not my account, it is of my younger brother named Wander
My name is Stephan and named my store after him.

Anyways, maybe it is because of the seller verification? Because 2 are complete
and 1 is at approved or is that normal??:

No idea, sorry.

I can see an error:

"La ressource à l’adresse « https://www.bricklink.com/notFound.asp?nf=store&mFolder=b&mSub=b
» a été bloquée par OpaqueResponseBlocking. Raison : « Javascript validation
failed »."

With notFound.asp...

Also this problem with the feedbacks showing you've got no feedback.

If it's not a problem (and not a verification problem), I may:

* save on your PC a copy of everything (Terms, make screen copies of your shop
settings etc),

* progressively remove (empty) everything like About, Terms, shipping methods,
even payment methods, pics, ...

To see if something's blocking it, because it may show something's missing
(notFound.asp)?

Please don't break everything and tell me I said it I'm really tired
as of right now, and can't think clearly.

Very sorry.

Thanks for help I will try it all.
 Author: WanderBricks View Messages Posted By WanderBricks
 Posted: Jan 16, 2024 16:42
 Subject: Re: Store suspended
 Viewed: 35 times
 Topic: New Stores
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WanderBricks (113)

Location:  Netherlands, Friesland
Member Since Contact Type Status
Mar 13, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: WanderBricks🧩🏞️
In New Stores, 1001bricks writes:
  
  Hello, that was not my account, it is of my younger brother named Wander
My name is Stephan and named my store after him.

Anyways, maybe it is because of the seller verification? Because 2 are complete
and 1 is at approved or is that normal??:

No idea, sorry.

I can see an error:

"La ressource à l’adresse « https://www.bricklink.com/notFound.asp?nf=store&mFolder=b&mSub=b
» a été bloquée par OpaqueResponseBlocking. Raison : « Javascript validation
failed »."

With notFound.asp...

Also this problem with the feedbacks showing you've got no feedback.

If it's not a problem (and not a verification problem), I may:

* save on your PC a copy of everything (Terms, make screen copies of your shop
settings etc),

* progressively remove (empty) everything like About, Terms, shipping methods,
even payment methods, pics, ...

To see if something's blocking it, because it may show something's missing
(notFound.asp)?

Please don't break everything and tell me I said it I'm really tired
as of right now, and can't think clearly.

Very sorry.

I think it does has something to do with the Selling verification. When I switched
to the XP variant on my shop it said store is closed since 14th November, and
there it wasn't even possible to click on checkout (which is possible on
other stores). Also shipping said TBD, while I have flat shipping rates.

I closed the store and than tried to open again, but couldn't it said to
complete seller Verification, but I have done that. Or the Admin only opened
my shop again, but the seller verification was still open, but I can not change
or add anything in it.

Step 1: Add shipping methods
COMPLETE
Step 2: Add inventory to your store
COMPLETE
Step 3: Submit required documentation
APPROVED
Once we receive your Seller Verification request, we will review the information
and contact you
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 16, 2024 16:16
 Subject: Re: Store suspended
 Viewed: 32 times
 Topic: New Stores
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1001bricks (52290)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In New Stores, yorbrick writes:
  In New Stores, Nubs_Select writes:
  In New Stores, yorbrick writes:
  
  
He made an extra account (WanderSTEINE) for that purpose. Works fine for testing
your own shop....

Breaking the rules is not a good idea.

your allowed to open a second account for testing

The terms of service still limit users to one account, unless permission is sought
for a second account.

Russell said it in forum somewhere.
I guess for legitimately and only trying to debug your own shop not working,
I can't see why it wouldn't be possible.
 Author: qwertyboy View Messages Posted By qwertyboy
 Posted: Jan 16, 2024 16:24
 Subject: Re: Store suspended
 Viewed: 32 times
 Topic: New Stores
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qwertyboy (7851)

Location:  Canada, Alberta
Member Since Contact Type Status
Apr 9, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Maple Bricks
In New Stores, 1001bricks writes:
  In New Stores, yorbrick writes:
  In New Stores, Nubs_Select writes:
  In New Stores, yorbrick writes:
  
  
He made an extra account (WanderSTEINE) for that purpose. Works fine for testing
your own shop....

Breaking the rules is not a good idea.

your allowed to open a second account for testing

The terms of service still limit users to one account, unless permission is sought
for a second account.

Russell said it in forum somewhere.
I guess for legitimately and only trying to debug your own shop not working,
I can't see why it wouldn't be possible.

https://www.bricklink.com/message.asp?ID=1264926

Niek.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 16, 2024 15:51
 Subject: Re: Store suspended
 Viewed: 39 times
 Topic: New Stores
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1001bricks (52290)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
  Hello, ofcourse I believe you, but I can also not in any way proceed to checkout
on my store. When I click it, it goes to the standard shop page again. Are you
able to try at my store and see if it works?

I tried, and yes there's a problem.

When clicking "Proceed to Checkout" the page loops back to the shop.
Weird.

Let me try a test.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jan 16, 2024 15:59
 Subject: Re: Store suspended
 Viewed: 27 times
 Topic: New Stores
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peregrinator (770)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In New Stores, 1001bricks writes:
  
  Hello, ofcourse I believe you, but I can also not in any way proceed to checkout
on my store. When I click it, it goes to the standard shop page again. Are you
able to try at my store and see if it works?

I tried, and yes there's a problem.

When clicking "Proceed to Checkout" the page loops back to the shop.
Weird.

Same here
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 16, 2024 16:01
 Subject: Re: Store suspended
 Viewed: 45 times
 Topic: New Stores
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1001bricks (52290)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In New Stores, 1001bricks writes:
  
  Hello, ofcourse I believe you, but I can also not in any way proceed to checkout
on my store. When I click it, it goes to the standard shop page again. Are you
able to try at my store and see if it works?

I tried, and yes there's a problem.

When clicking "Proceed to Checkout" the page loops back to the shop.
Weird.

Let me try a test.

There are quest to Stripe (csp-report) which may try to connect to Stripe, but
your shop doesn't provide stripe, and they generate errors.

Did at one moment you tried to register to Stripe and associate your shop to
a shop account?

Maybe it's not completed, not working, then everything breaks.

Try to clear any Stripe association here:
https://www.bricklink.com/v2/mystore/payments.page
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 16, 2024 16:09
 Subject: Re: Store suspended
 Viewed: 37 times
 Topic: New Stores
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1001bricks (52290)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
This also is weird, it show you've no feedback at all:
https://store.bricklink.com/WanderBricks?p=WanderBricks#/feedback

While you obviously have.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jan 16, 2024 16:45
 Subject: Re: Store suspended
 Viewed: 29 times
 Topic: New Stores
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peregrinator (770)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In New Stores, 1001bricks writes:
  This also is weird, it show you've no feedback at all:
https://store.bricklink.com/WanderBricks?p=WanderBricks#/feedback

While you obviously have.

He doesn't have any feedback as a seller, only as a buyer.
 Author: WanderBricks View Messages Posted By WanderBricks
 Posted: Jan 16, 2024 16:48
 Subject: Re: Store suspended
 Viewed: 55 times
 Topic: New Stores
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WanderBricks (113)

Location:  Netherlands, Friesland
Member Since Contact Type Status
Mar 13, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: WanderBricks🧩🏞️
In New Stores, peregrinator writes:
  In New Stores, 1001bricks writes:
  This also is weird, it show you've no feedback at all:
https://store.bricklink.com/WanderBricks?p=WanderBricks#/feedback

While you obviously have.

He doesn't have any feedback as a seller, only as a buyer.

I am selling for years only on brickowl and am starting since few weeks on bricklink
to also sell. Until now the experience as a sellers is frustrating compared to
buying on bricklink.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 17, 2024 02:32
 Subject: Re: Store suspended
 Viewed: 75 times
 Topic: New Stores
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1001bricks (52290)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In New Stores, WanderBricks writes:
  In New Stores, peregrinator writes:
  In New Stores, 1001bricks writes:
  This also is weird, it show you've no feedback at all:
https://store.bricklink.com/WanderBricks?p=WanderBricks#/feedback

While you obviously have.

He doesn't have any feedback as a seller, only as a buyer.

I am selling for years only on brickowl and am starting since few weeks on bricklink
to also sell. Until now the experience as a sellers is frustrating compared to
buying on bricklink.

And apparently someone fixed it as the check out works in your Shop this morning!
Yay!

Yes, selling is far more difficult than buyin, but once set up your BrickLink
shop will work. Simply just keep on getting informed and learn, that helps in
case of

Wishing you the best!
 Author: WanderBricks View Messages Posted By WanderBricks
 Posted: Jan 17, 2024 12:50
 Subject: Re: Store suspended
 Viewed: 67 times
 Topic: New Stores
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WanderBricks (113)

Location:  Netherlands, Friesland
Member Since Contact Type Status
Mar 13, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: WanderBricks🧩🏞️
In New Stores, 1001bricks writes:
  In New Stores, WanderBricks writes:
  In New Stores, peregrinator writes:
  In New Stores, 1001bricks writes:
  This also is weird, it show you've no feedback at all:
https://store.bricklink.com/WanderBricks?p=WanderBricks#/feedback

While you obviously have.

He doesn't have any feedback as a seller, only as a buyer.

I am selling for years only on brickowl and am starting since few weeks on bricklink
to also sell. Until now the experience as a sellers is frustrating compared to
buying on bricklink.

And apparently someone fixed it as the check out works in your Shop this morning!
Yay!

Yes, selling is far more difficult than buyin, but once set up your BrickLink
shop will work. Simply just keep on getting informed and learn, that helps in
case of



  Wishing you the best!


Hello,

Thanks yesterday in the evening late admin sent message in the seller verification
that that was the issue and resetten it to complete again, after that all was
working properly again luckily.

Kind regards,

Stephan
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 16, 2024 17:02
 Subject: Re: Store suspended
 Viewed: 41 times
 Topic: New Stores
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1001bricks (52290)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In New Stores, peregrinator writes:
  In New Stores, 1001bricks writes:
  This also is weird, it show you've no feedback at all:
https://store.bricklink.com/WanderBricks?p=WanderBricks#/feedback

While you obviously have.

He doesn't have any feedback as a seller, only as a buyer.

Dang, didn't realize this.
Far too tired!

Then the verification not completed may be the problem here, as OP said!
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jan 16, 2024 16:03
 Subject: Re: Store suspended
 Viewed: 32 times
 Topic: New Stores
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In New Stores, 1001bricks writes:
  
  Hello, ofcourse I believe you, but I can also not in any way proceed to checkout
on my store. When I click it, it goes to the standard shop page again. Are you
able to try at my store and see if it works?

I tried, and yes there's a problem.

When clicking "Proceed to Checkout" the page loops back to the shop.
Weird.

Let me try a test.

Maybe all the non-ascii characters in the store name.
 Author: tonnic View Messages Posted By tonnic
 Posted: Jan 16, 2024 15:27
 Subject: Re: Store suspended
 Viewed: 67 times
 Topic: New Stores
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tonnic (4348)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tons_of_Bricks
In New Stores, WanderBricks writes:
  Hello,

My store got 11th of January suspended, without reason.

I messaged Bricklink, but get no response.

I had about 22 orders, and shipped all on time, no negative feedback or anything
else.

I can't think of anything I broke any rules with.

I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?

I don't know what to do, would really like to start selling again.
Also I have no acces to my inventory and locations now!!

Kind regards,

Stephan

You should be suspended for extremely high prices.
Just kidding of course, having your shop suspended isn’t funny and you can set
your own prices.
But I am not kidding about your prices, your white chicken is about 7 times more
expensive than other Dutch sellers offer and this is just 1 of many examples
in your store.
 Author: runner.caller View Messages Posted By runner.caller
 Posted: Jan 16, 2024 16:20
 Subject: Re: Store suspended
 Viewed: 42 times
 Topic: New Stores
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runner.caller (2640)

Location:  USA, South Dakota
Member Since Contact Type Status
Jan 18, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: A Minifig Galore Store
  I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?


If logging into bricklink during work was an issue, BL would have dispatched
an assassination team by now to take me out.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jan 16, 2024 17:08
 Subject: Re: Store suspended
 Viewed: 72 times
 Topic: New Stores
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Nubs_Select (3747)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In New Stores, runner.caller writes:
  
  I did log 5 minutes in on work in my account during the day I got suspended.
Could that have been the issue?


If logging into bricklink during work was an issue, BL would have dispatched
an assassination team by now to take me out.

 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jan 16, 2024 16:23
 Subject: Re: Store suspended
 Viewed: 47 times
 Topic: New Stores
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
Try removing the pictures from your store name. Although many functions are username
based, it may be that junk characters in the store name is messing up a link
or some background processing.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 16, 2024 16:28
 Subject: Re: Store suspended
 Viewed: 53 times
 Topic: New Stores
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1001bricks (52290)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In New Stores, yorbrick writes:
  Try removing the pictures from your store name. Although many functions are username
based, it may be that junk characters in the store name is messing up a link
or some background processing.

Maybe, or bad luck - many have these gadgets, example:

https://store.bricklink.com/ChromeBricks
 Author: WanderBricks View Messages Posted By WanderBricks
 Posted: Jan 16, 2024 16:31
 Subject: Re: Store suspended
 Viewed: 61 times
 Topic: New Stores
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WanderBricks (113)

Location:  Netherlands, Friesland
Member Since Contact Type Status
Mar 13, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: WanderBricks🧩🏞️
In New Stores, 1001bricks writes:
  In New Stores, yorbrick writes:
  Try removing the pictures from your store name. Although many functions are username
based, it may be that junk characters in the store name is messing up a link
or some background processing.

Maybe, or bad luck - many have these gadgets, example:

https://store.bricklink.com/ChromeBricks

Hello,

Removing badge did indeed not work.