| Discussion Forum: Thread 352516 |
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| | | Author: | TheBrickGuys  | | Posted: | Jan 9, 2024 21:40 | | Subject: | Why are some allowed to stay in business? | | Viewed: | 248 times | | Topic: | General | |
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| We have had our share of neutral and negative feedbacks - at total of 26 - but
how are some stores still allowed to do business? There is a store in Germany
with around 8850 total feedbacks but out of his 7151 feedbacks for selling he
has 393 negative / neutrals. This past year alone he has 503 positive but 48
negative / neutrals - that is almost 10%!! That means 1 out of every 10 customers
are getting bad service and how many more are getting bad service but are afraid
to leave a negative feedback out of fear of getting retaliatory feedback.
Sometimes when I stumble across a store with a really bad reputation, like the
one above, I am surprised that they are still allowed to keep their selling status.
Just a rant.
Jim
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| | | | | Author: | SezaR | | Posted: | Jan 9, 2024 22:04 | | Subject: | Re: Why are some allowed to stay in business? | | Viewed: | 84 times | | Topic: | General | |
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| In General, TheBrickGuys writes:
| | We have had our share of neutral and negative feedbacks - at total of 26 - but
how are some stores still allowed to do business? There is a store in Germany
with around 8850 total feedbacks but out of his 7151 feedbacks for selling he
has 393 negative / neutrals. This past year alone he has 503 positive but 48
negative / neutrals - that is almost 10%!! That means 1 out of every 10 customers
are getting bad service and how many more are getting bad service but are afraid
to leave a negative feedback out of fear of getting retaliatory feedback.
Sometimes when I stumble across a store with a really bad reputation, like the
one above, I am surprised that they are still allowed to keep their selling status.
Just a rant.
Jim
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What would be your proposal for BL?
What action can I take if he is already on my stoplist? 
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| | | | | | | Author: | TheBrickGuys | | Posted: | Jan 9, 2024 22:37 | | Subject: | Re: Why are some allowed to stay in business? | | Viewed: | 87 times | | Topic: | General | |
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| | | What would be your proposal for BL?
What action can I take if he is already on my stoplist?
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Well of course close all stores except ours!
But seriously. I know where your coming from because it really comes down to
where do you draw the line? Everyone will have a differing opinion on where that
line should be and once the line is drawn what happens when you, me, or anyone
else crosses that threshold by just one negative? No one would would want their
store to be closed down because of just that one feedback that causes us to cross
that threshold.
But when a store has at least a few thousand feedbacks for selling and 10% or
more of them are negative / neutrals, maybe an actual percentage should not automatically
close down their store but I think it would be good for BrickLink to examine
stores with a high percentage of bad feedbacks and first maybe give them a warning
to clean up their act and if after a certain period of time they dont change
then BL should consider further consequences.
Jim
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| | | | | | | | | Author: | rtzx9r | | Posted: | Jan 9, 2024 23:16 | | Subject: | Re: Why are some allowed to stay in business? | | Viewed: | 74 times | | Topic: | General | |
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| In General, TheBrickGuys writes:
| | | | What would be your proposal for BL?
What action can I take if he is already on my stoplist?
|
Well of course close all stores except ours!
But seriously. I know where your coming from because it really comes down to
where do you draw the line? Everyone will have a differing opinion on where that
line should be and once the line is drawn what happens when you, me, or anyone
else crosses that threshold by just one negative? No one would would want their
store to be closed down because of just that one feedback that causes us to cross
that threshold.
But when a store has at least a few thousand feedbacks for selling and 10% or
more of them are negative / neutrals, maybe an actual percentage should not automatically
close down their store but I think it would be good for BrickLink to examine
stores with a high percentage of bad feedbacks and first maybe give them a warning
to clean up their act and if after a certain period of time they dont change
then BL should consider further consequences.
Jim
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The real question is why do people buy from sellers like that?
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| | | | | | | | | | | Author: | UTLF | | Posted: | Jan 10, 2024 00:14 | | Subject: | (Cancelled) | | Viewed: | 72 times | | Topic: | General | |
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| | | | | | | | | | | | | Author: | 1001bricks | | Posted: | Jan 10, 2024 00:33 | | Subject: | Re: Why are some allowed to stay in business? | | Viewed: | 78 times | | Topic: | General | |
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| In General, UTLF writes:
| | | | The real question is why do people buy from sellers like that?
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Convenience, they likely have a wide selection of parts & come up in wanted lists/autobuy
so people don't think to check out the feedback or whatever
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Wow - the UTLF new version looks like the previous older one. I'm lost.
Seriously?
"Reliability" of a shop isn't displayed well enough.
People who will see in the shop "92%" will think "ah, that's
close to 100%, that's seems pretty good!!!".
Mathematically, they're right. On BrickLink, I don't know, didn't
check, but it must be terrible.
Please support this Suggestion, or anything else that the current non-sense (which
doesn't make sense, not what's nonsense, see what I mean?):
https://www.bricklink.com/message.asp?ID=1328064
Or anything you find.
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| | | | | | | | | | | | | | | Author: | SylvainLS | | Posted: | Jan 10, 2024 01:33 | | Subject: | Re: Why are some allowed to stay in business? | | Viewed: | 63 times | | Topic: | General | |
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| In General, 1001bricks writes:
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Wow - the UTLF new version looks like the previous older one. I'm lost.
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What’s old is new again.
Doesn’t that give you hope? 
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| | | | | | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Jan 10, 2024 01:40 | | Subject: | Re: Why are some allowed to stay in business? | | Viewed: | 75 times | | Topic: | General | |
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| In General, SylvainLS writes:
| | In General, 1001bricks writes:
| | […]
Wow - the UTLF new version looks like the previous older one. I'm lost.
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What’s old is new again.
Doesn’t that give you hope?
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It’s good to see it back at least
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USA, California
Canada, British Columbia
France, Provence-Alpes-Côte d'Azur
