| Discussion Forum: Thread 352485 |
|
 |
| | | Author: | Brick_M  | | Posted: | Jan 9, 2024 03:20 | | Subject: | Regarding Refunds for Cancelled Orders | | Viewed: | 126 times | | Topic: | Problem Order | |
|
| I had a seller cancel my order after filing a NSS on the seller not shipping
my order for over a month and he agreed of cancelling my order. I made the payment
by PayPal (Onsite). Does the seller have to manually refund my order or does
it automatically refund back to me within 3-5 business days or do I need to file
a dispute on Paypal inorder to get my refund from the cancelled order?
|
|
| | | | | |
| | | | | Author: | PlanetEarthToys | | Posted: | Jan 9, 2024 03:30 | | Subject: | Re: Regarding Refunds for Cancelled Orders | | Viewed: | 39 times | | Topic: | Problem Order | |
|
| In Problem Order, Brick_M writes:
| | "I had a seller cancel my order after filing a NSS on the seller not shipping
my order for over a month and he agreed of cancelling my order."
|
confused...
did the seller cancel the order only after an NSS was filed or did the seller
AGREE to cancel the order per a request to cancel it & you filed an NSS
on him to cancel the order...?
those are 2 different scenario's
|
|
| | | | | | | | | |
| | | | | | | Author: | Brick_M | | Posted: | Jan 9, 2024 21:25 | | Subject: | Re: Regarding Refunds for Cancelled Orders | | Viewed: | 33 times | | Topic: | Problem Order | |
|
| In Problem Order, PlanetEarthToys writes:
| | In Problem Order, Brick_M writes:
| | "I had a seller cancel my order after filing a NSS on the seller not shipping
my order for over a month and he agreed of cancelling my order."
|
confused...
did the seller cancel the order only after an NSS was filed or did the seller
AGREE to cancel the order per a request to cancel it & you filed an NSS
on him to cancel the order...?
those are 2 different scenario's
|
I filed an NSS first, then requested to cancel my order due to not shipping the
order about a month. He filed OCR to cancel my order.
|
|
| | | | | |
| | | | | Author: | yorbrick | | Posted: | Jan 9, 2024 03:41 | | Subject: | Re: Regarding Refunds for Cancelled Orders | | Viewed: | 45 times | | Topic: | Problem Order | |
|
| In Problem Order, Brick_M writes:
| | I had a seller cancel my order after filing a NSS on the seller not shipping
my order for over a month and he agreed of cancelling my order. I made the payment
by PayPal (Onsite). Does the seller have to manually refund my order or does
it automatically refund back to me within 3-5 business days or do I need to file
a dispute on Paypal inorder to get my refund from the cancelled order?
|
The seller has to refund manually. Cancellation on bricklink is not linked to
refunds. If the seller hasn't refunded and previously kept you waiting a
month, I'd go straight to PayPal.
|
|
| | | | | | | | | |
| | | | | | | Author: | Brick_M | | Posted: | Jan 9, 2024 21:30 | | Subject: | Re: Regarding Refunds for Cancelled Orders | | Viewed: | 36 times | | Topic: | Problem Order | |
|
| In Problem Order, yorbrick writes:
| | In Problem Order, Brick_M writes:
| | I had a seller cancel my order after filing a NSS on the seller not shipping
my order for over a month and he agreed of cancelling my order. I made the payment
by PayPal (Onsite). Does the seller have to manually refund my order or does
it automatically refund back to me within 3-5 business days or do I need to file
a dispute on Paypal inorder to get my refund from the cancelled order?
|
The seller has to refund manually. Cancellation on bricklink is not linked to
refunds. If the seller hasn't refunded and previously kept you waiting a
month, I'd go straight to PayPal.
|
I was thinking of doing as my backup plan. I contacted the seller about the refund
situation.
|
|
|
|
|
|
|
USA, California
United Kingdom, England