Discussion Forum: Thread 351690

 Author: BRICKSTER_USA View Messages Posted By BRICKSTER_USA
 Posted: Dec 19, 2023 13:40
 Subject: Cannot access seller account
 Viewed: 103 times
 Topic: Technical Issues
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BRICKSTER_USA (0)

Location:  USA, Texas
Member Since Contact Type Status
Mar 18, 2023 Contact Member Buyer
Buying Privileges - OK
Hello. Does anybody have insight on how to access a seller account after the
Bricklink site was hacked at the beginning of November? The email/ password
is not recognized by Bricklink. No response from the Help Desk yet.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Dec 19, 2023 13:58
 Subject: Re: Cannot access seller account
 Viewed: 27 times
 Topic: Technical Issues
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1001bricks (52267)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Technical Issues, BRICKSTER_USA writes:
  Hello. Does anybody have insight on how to access a seller account after the
Bricklink site was hacked at the beginning of November? The email/ password
is not recognized by Bricklink. No response from the Help Desk yet.

Open an HelpDesk ticket using exactly your regular seller member name.
Give them details.

Expect delay: this hack then Xmas make them overloaded.
 Author: Stellar View Messages Posted By Stellar
 Posted: Dec 19, 2023 15:16
 Subject: Re: Cannot access seller account
 Viewed: 38 times
 Topic: Technical Issues
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Stellar (3484)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In Technical Issues, 1001bricks writes:
  In Technical Issues, BRICKSTER_USA writes:
  Hello. Does anybody have insight on how to access a seller account after the
Bricklink site was hacked at the beginning of November? The email/ password
is not recognized by Bricklink. No response from the Help Desk yet.

Open an HelpDesk ticket using exactly your regular seller member name.
Give them details.

Using this form with your original seller email address, they can later merge
your two accounts.

https://www.bricklink.com/v3/help/contact.page

  
Expect delay: this hack then Xmas make them overloaded.
 Author: udenbricks View Messages Posted By udenbricks
 Posted: Dec 19, 2023 15:44
 Subject: Re: Cannot access seller account
 Viewed: 31 times
 Topic: Technical Issues
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udenbricks (3158)

Location:  Netherlands, Noord-Brabant
Member Since Contact Type Status
Mar 25, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Uden Bricks
In Technical Issues, BRICKSTER_USA writes:
  Hello. Does anybody have insight on how to access a seller account after the
Bricklink site was hacked at the beginning of November? The email/ password
is not recognized by Bricklink. No response from the Help Desk yet.

Maybe password length: https://www.bricklink.com/message.asp?ID=1440016