Discussion Forum: Thread 351688

 Author: dceola View Messages Posted By dceola
 Posted: Dec 19, 2023 12:59
 Subject: Seller never marked as Shipped
 Viewed: 126 times
 Topic: Help
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dceola (11)

Location:  USA, Virginia
Member Since Contact Type Status
Apr 17, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Dan's Old Bricks
I ordered some pieces from a seller that told me he's pretty inexperienced
with selling on here. The seller shipped the pieces in a timely manner, but
has not marked the order as Shipped. With it not being marked as Shipped, I
cannot mark it as received, completed or file the order away.

Do I have any options to get it marked as received and file it away from my view?
Or am I doomed to see it in my order list until the seller eventually marks it
shipped?
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Dec 19, 2023 13:06
 Subject: (Cancelled)
 Viewed: 42 times
 Topic: Help
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Nubs_Select (3756)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
(Cancelled)
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Dec 19, 2023 13:43
 Subject: Re: Seller never marked as Shipped
 Viewed: 37 times
 Topic: Help
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jennnifer (3532)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Help, dceola writes:
  I ordered some pieces from a seller that told me he's pretty inexperienced
with selling on here. The seller shipped the pieces in a timely manner, but
has not marked the order as Shipped. With it not being marked as Shipped, I
cannot mark it as received, completed or file the order away.

Do I have any options to get it marked as received and file it away from my view?
Or am I doomed to see it in my order list until the seller eventually marks it
shipped?

Do you remember if you paid Onsite or directly via Paypal? If you payment was
not completed Onsite, the sales tax for your order wasn't collected properly,
and the seller may not be able to mark the order Shipped.

This is a problem for many new and experienced sellers alike.

~Jen
 Author: dceola View Messages Posted By dceola
 Posted: Dec 20, 2023 10:52
 Subject: Re: Seller never marked as Shipped
 Viewed: 44 times
 Topic: Help
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dceola (11)

Location:  USA, Virginia
Member Since Contact Type Status
Apr 17, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Dan's Old Bricks
Paid via paypal through links on the order.
 Author: Speciale View Messages Posted By Speciale
 Posted: Dec 20, 2023 12:03
 Subject: (Cancelled)
 Viewed: 27 times
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Speciale (4816)

Location:  Belgium
Member Since Contact Type Status
Aug 31, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Speciale
(Cancelled)
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Dec 20, 2023 12:11
 Subject: Re: Seller never marked as Shipped
 Viewed: 34 times
 Topic: Help
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peregrinator (772)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Help, Speciale writes:
  seller can all his orders mark them shipped , and completed even if the buyer
don`t pay onsite .

I don't believe that's the case.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Dec 19, 2023 14:13
 Subject: Re: Seller never marked as Shipped
 Viewed: 32 times
 Topic: Help
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Help, dceola writes:
  I ordered some pieces from a seller that told me he's pretty inexperienced
with selling on here. The seller shipped the pieces in a timely manner, but
has not marked the order as Shipped. With it not being marked as Shipped, I
cannot mark it as received, completed or file the order away.

Do I have any options to get it marked as received and file it away from my view?
Or am I doomed to see it in my order list until the seller eventually marks it
shipped?

Can you file it?
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Dec 19, 2023 15:03
 Subject: Re: Seller never marked as Shipped
 Viewed: 39 times
 Topic: Help
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Nubs_Select (3756)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
  
  cannot ... or file the order away.

Can you file it?

don't think so
 Author: goldknight View Messages Posted By goldknight
 Posted: Dec 19, 2023 16:54
 Subject: Re: Seller never marked as Shipped
 Viewed: 39 times
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goldknight (3613)

Location:  USA, California
Member Since Contact Type Status
Feb 23, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SantaBarbaraBricks
In Help, Nubs_Select writes:
  
  
  cannot ... or file the order away.

Can you file it?

don't think so

only way I can see going around this is after the product is verified delivered
then you would have to cancel the order --give feedback and NOT add it back
to inventory--then you can file it. but Im sure Bricklink would disapproved
of this
 Author: dceola View Messages Posted By dceola
 Posted: Dec 20, 2023 10:54
 Subject: Re: Seller never marked as Shipped
 Viewed: 30 times
 Topic: Help
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dceola (11)

Location:  USA, Virginia
Member Since Contact Type Status
Apr 17, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Dan's Old Bricks
No, cannot file it. Option is not available.
 
 Author: brac.brick View Messages Posted By brac.brick
 Posted: Dec 20, 2023 06:21
 Subject: Re: Seller never marked as Shipped
 Viewed: 38 times
 Topic: Help
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brac.brick (1118)

Location:  USA, Massachusetts
Member Since Contact Type Status
May 19, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick & Brac
In Help, dceola writes:
  I ordered some pieces from a seller that told me he's pretty inexperienced
with selling on here. The seller shipped the pieces in a timely manner, but
has not marked the order as Shipped. With it not being marked as Shipped, I
cannot mark it as received, completed or file the order away.

Do I have any options to get it marked as received and file it away from my view?
Or am I doomed to see it in my order list until the seller eventually marks it
shipped?

Have you tried messaging them to ask that they mark the order as shipped ?
 Author: dceola View Messages Posted By dceola
 Posted: Dec 20, 2023 10:55
 Subject: Re: Seller never marked as Shipped
 Viewed: 46 times
 Topic: Help
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dceola (11)

Location:  USA, Virginia
Member Since Contact Type Status
Apr 17, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Dan's Old Bricks
Emailed twice, once to verify it was shipped and they replied saying they did
ship (and it was delivered literally hours later..). Emailed a second time when
I realized he still hadn't marked as shipped, and I couldn't mark as
received/completed.