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| | | Author: | L79M  | | Posted: | Dec 12, 2023 14:41 | | Subject: | Problem with verification | | Viewed: | 210 times | | Topic: | Problem | |
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| Im having a problem with my store verification ive been waiting for a very long
time for it to be verified
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| | | | | Author: | bafti71 | | Posted: | Dec 12, 2023 15:14 | | Subject: | Re: Problem with verification | | Viewed: | 41 times | | Topic: | Problem | |
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| Hi! I have the same problem. I have gone trhough the verification page and submitted
all the documents. But my store is still closed and I got no message from Bricklink
regarding the verification.
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| | | | | | | Author: | popsicle | | Posted: | Dec 12, 2023 15:27 | | Subject: | Re: Problem with verification | | Viewed: | 61 times | | Topic: | Problem | |
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| In Problem, bafti71 writes:
| | Hi! I have the same problem. I have gone trhough the verification page and submitted
all the documents. But my store is still closed and I got no message from Bricklink
regarding the verification.
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What points you both to not having been verified yet?
Have either of you checked this page?
https://www.bricklink.com/v2/mystore/management.page
Are you able to effect "Store Status" change, or is the tab grayed out?
I seem to recall reading sometime after the week long site-closure, that a backlog
or slowdown of that process is to be expected. If I'm misremembering, it
seems a natural expectation nonetheless.
-popsicle
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| | | | | | | | | Author: | bafti71 | | Posted: | Dec 12, 2023 15:37 | | Subject: | Re: Problem with verification | | Viewed: | 35 times | | Topic: | Problem | |
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| On the management page the button is greyed out and it says „ Your store will
remain closed until new seller verification process is completed.“
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| | | | | | | | | | | Author: | popsicle | | Posted: | Dec 12, 2023 15:43 | | Subject: | Re: Problem with verification | | Viewed: | 44 times | | Topic: | Problem | |
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| In Problem, bafti71 writes:
| | On the management page the button is greyed out and it says „ Your store will
remain closed until new seller verification process is completed.“
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In which case, beyond posting here for possible Admin attention, I'd argue
further patience.
"I seem to recall reading sometime after the week long site-closure, that
a backlog or slowdown of that process is to be expected. If I'm misremembering,
it seems a natural expectation nonetheless"
-popsicle
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| | | | | Author: | StarBrick | | Posted: | Dec 12, 2023 15:21 | | Subject: | Re: Problem with verification | | Viewed: | 41 times | | Topic: | Problem | |
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| Status says this is open too  |
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| | | | | | | Author: | bafti71 | | Posted: | Dec 12, 2023 15:25 | | Subject: | Re: Problem with verification | | Viewed: | 28 times | | Topic: | Problem | |
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| In Problem, StarBrick writes:
| | Status says this is open too
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What is open too?
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| | | | | | | | | Author: | StarBrick | | Posted: | Dec 12, 2023 15:34 | | Subject: | Re: Problem with verification | | Viewed: | 30 times | | Topic: | Problem | |
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| In Problem, bafti71 writes:
| | In Problem, StarBrick writes:
| | Status says this is open too
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What is open too?
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Store = OPEN
You need to remove the LOCK yourself.
As does the other member with this 'issue'. His store is open TOO.....
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| | | | | | | | | | | Author: | bafti71 | | Posted: | Dec 12, 2023 15:44 | | Subject: | Re: Problem with verification | | Viewed: | 27 times | | Topic: | Problem | |
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| In Problem, StarBrick writes:
| | In Problem, bafti71 writes:
| | In Problem, StarBrick writes:
| | Status says this is open too
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What is open too?
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Store = OPEN
You need to remove the LOCK yourself.
As does the other member with this 'issue'. His store is open TOO.....
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Sorry, but that's not true. The store is clearly marked as "CLOSED".
How can I unluck it by myself. I have no unlock-code.
Thanks.
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| | | | | | | | | | | | | Author: | StarBrick | | Posted: | Dec 12, 2023 15:47 | | Subject: | Re: Problem with verification | | Viewed: | 31 times | | Topic: | Problem | |
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| In Problem, bafti71 writes:
| | In Problem, StarBrick writes:
| | In Problem, bafti71 writes:
| | In Problem, StarBrick writes:
| | Status says this is open too
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What is open too?
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Store = OPEN
You need to remove the LOCK yourself.
As does the other member with this 'issue'. His store is open TOO.....
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Sorry, but that's not true. The store is clearly marked as "CLOSED".
How can I unluck it by myself. I have no unlock-code.
Thanks.
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You have to go to your store settings and unlock it yourself
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| | | | | | | | | | | | | | | Author: | bafti71 | | Posted: | Dec 12, 2023 15:52 | | Subject: | Re: Problem with verification | | Viewed: | 32 times | | Topic: | Problem | |
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| We cannot open the store since it says that the verification process is still
"Pending Approval".
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| | | | | | | | | | | | | | | | | Author: | StarBrick | | Posted: | Dec 12, 2023 15:55 | | Subject: | Re: Problem with verification | | Viewed: | 37 times | | Topic: | Problem | |
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| In Problem, bafti71 writes:
| | We cannot open the store since it says that the verification process is still
"Pending Approval".
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That's odd: if your selling priviliges are ok (see screenprint!), than forward
that to the helpdesk.
Its not logical if your granted seller rights and the store will not unlock.
Never heard that one before....
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| | | | | | | | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Dec 12, 2023 16:23 | | Subject: | Re: Problem with verification | | Viewed: | 40 times | | Topic: | Problem | |
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| it seems weird but im pretty sure its normal. you get 2 green squares before
verification is 100% done
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| | | | | | | | | | | | | | | | | | | | | Author: | peregrinator | | Posted: | Dec 12, 2023 20:53 | | Subject: | Re: Problem with verification | | Viewed: | 45 times | | Topic: | Problem | |
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| In Problem, Nubs_Select writes:
| | it seems weird but im pretty sure its normal. you get 2 green squares before
verification is 100% done
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Correct - whether or not you can actually open your store is a hidden setting.
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| | | | | | | | | | | | | | | | | | | | | | | Author: | StarBrick | | Posted: | Dec 13, 2023 13:00 | | Subject: | Re: Problem with verification -> who owns the keys | | Viewed: | 37 times | | Topic: | Problem | |
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| In Problem, peregrinator writes:
| | In Problem, Nubs_Select writes:
| | it seems weird but im pretty sure its normal. you get 2 green squares before
verification is 100% done
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Correct - whether or not you can actually open your store is a hidden setting.
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O, well that solves the puzzle: there is no solution the seller can provide.
Only the admins apparently can. Seriously?
So I am a qualified driver, I have purchased a car, paid my insurance bill and
all the taxes concerning driving a car on a public road but when I try to use,
I can't open the damn thing because somebody else has my keys?
When and why this that happen?
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| | | | | | | | | | | | | | | | | | | | | | | | | Author: | SylvainLS | | Posted: | Dec 13, 2023 13:08 | | Subject: | Re: Problem with verification -> who owns the keys | | Viewed: | 32 times | | Topic: | Problem | |
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| In Problem, StarBrick writes:
| | […]
So I am a qualified driver, I have purchased a car, paid my insurance bill and
all the taxes concerning driving a car on a public road but when I try to use,
I can't open the damn thing because somebody else has my keys?
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No, it’s:
You said you’re a qualified driver, you said the cheque is in the mail, you said
you have insurance and you said you paid the taxes concerning driving a car on
a public road but when you try to drive your car and quit the shop, you realize
the seller hasn’t given you the keys yet because they are still checking that
what you said is true.
| | When and why this that happen?
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Since the seller verification process was instaured, a couple years ago.
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| | | | | | | | | | | | | | | | | | | | | | | | | Author: | wildchicken13 | | Posted: | Dec 13, 2023 13:17 | | Subject: | Re: Problem with verification -> who owns the keys | | Viewed: | 55 times | | Topic: | Problem | |
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| In Problem, StarBrick writes:
| | O, well that solves the puzzle: there is no solution the seller can provide.
Only the admins apparently can. Seriously?
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Yes, because only the admins can verify/approve new stores. The OP is not finished
with seller verification. Their stores is not verified:
https://www.bricklink.com/message.asp?ID=1443309
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| | | | | Author: | popsicle | | Posted: | Dec 12, 2023 15:38 | | Subject: | (Cancelled) | | Viewed: | 36 times | | Topic: | Problem | |
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| | (Cancelled) |
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| | | | | Author: | L79M | | Posted: | Dec 12, 2023 16:06 | | Subject: | Re: Problem with verification | | Viewed: | 47 times | | Topic: | Problem | |
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| In Problem, L79M writes:
Just double checked my store is still closed awaiting verification been 8 days
now
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| | | | | | | Author: | bafti71 | | Posted: | Dec 12, 2023 16:07 | | Subject: | Re: Problem with verification | | Viewed: | 41 times | | Topic: | Problem | |
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| In Problem, L79M writes:
| | In Problem, L79M writes:
Just double checked my store is still closed awaiting verification been 8 days
now
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Mine is closed too 
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| | | | | | | Author: | TheBrickGuys | | Posted: | Dec 12, 2023 20:43 | | Subject: | Re: Problem with verification | | Viewed: | 58 times | | Topic: | Problem | |
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| In Problem, L79M writes:
| | In Problem, L79M writes:
Just double checked my store is still closed awaiting verification been 8 days
now
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Do you mean that it has been 8 days sense you applied? If so, then you will most
likely have to wait a while longer. I think I remember some comments from admin
that because of the back log that it can take at least a few weeks.
As a side thought, maybe some others here that have read these posts and have
recently been approved to open your own store can comment on how long the process
took to finally get approved.
Jim
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| | | | | | | Author: | jennnifer | | Posted: | Dec 13, 2023 13:53 | | Subject: | Re: Problem with verification | | Viewed: | 52 times | | Topic: | Problem | |
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| In Problem, L79M writes:
| | In Problem, L79M writes:
Just double checked my store is still closed awaiting verification been 8 days
now
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https://www.bricklink.com/help.asp?helpID=2440
"What BrickLink Does Next - Once we receive your New Seller Verification
request, we will review the information and contact you regarding next steps.
This process may take up to two weeks or even longer. Please note that
if you do not provide the requested information, or we are unable to verify your
identity, your request will be denied. Depending on local tax regulations, sellers
from certain countries may be required to provide additional documentation. We
will continue to seek more information from local authorities because there are
currently no clear compliance guidelines. We will share details of upcoming changes
prior to implementation."
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| | | | | | | | | Author: | bafti71 | | Posted: | Dec 13, 2023 20:35 | | Subject: | Re: Problem with verification | | Viewed: | 37 times | | Topic: | Problem | |
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| This is not correct in my eyes. Bricklink does not approve new stores, does not
reply to chats or emails. Sorry, but even though they had an attack on their
website, they should still respond to member's requests.
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| | | | | | | | | | | Author: | Nubs_Select | | Posted: | Dec 13, 2023 20:54 | | Subject: | Re: Problem with verification | | Viewed: | 35 times | | Topic: | Problem | |
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| | | but even though they had an attack on their
website, they should still respond to member's requests.
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they are trying but when you run a massive site and get a massive uptick in messages
its simply not possible to instantly respond to all of them and naturally that
causes a backlog in this case it is several weeks
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United Kingdom, England
Switzerland, Bern
USA, Washington
Netherlands, Gelderland
Canada, Ontario
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