Discussion Forum: Thread 351372

 Author: samsam2 View Messages Posted By samsam2
 Posted: Dec 10, 2023 09:42
 Subject: still no dimensions as an inventory item
 Viewed: 88 times
 Topic: Technical Issues
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samsam2 (2366)

Location:  Canada, Ontario
Member Since Contact Type Status
Sep 21, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stratford Bricks
The set dimensions were (re)-submitted just days ago but the set still shows
no dimensions in my inventory, yet in the catalog the dimensions are correct.
This is not normally how it works, whats wrong?
 
Set No: 40608  Name: Halloween Fun VIP Add-On Pack polybag
* 
40608-1 (Inv) Halloween Fun VIP Add-On Pack polybag
111 Parts, 1 Minifigure, 2023
Sets: LEGO Brand
 
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Dec 10, 2023 09:53
 Subject: Re: still no dimensions as an inventory item
 Viewed: 39 times
 Topic: Technical Issues
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jennnifer (3532)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Catalog, samsam2 writes:
  The set dimensions were (re)-submitted just days ago but the set still shows
no dimensions in my inventory, yet in the catalog the dimensions are correct.
This is not normally how it works, whats wrong?
 
Set No: 40608  Name: Halloween Fun VIP Add-On Pack polybag
* 
40608-1 (Inv) Halloween Fun VIP Add-On Pack polybag
111 Parts, 1 Minifigure, 2023
Sets: LEGO Brand

That's very odd! I just added this to my shop to confirm the issue and it
also has no dimensions.

~Jen
 Author: samsam2 View Messages Posted By samsam2
 Posted: Dec 19, 2023 14:13
 Subject: Re: still no dimensions as an inventory item
 Viewed: 33 times
 Topic: Technical Issues
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samsam2 (2366)

Location:  Canada, Ontario
Member Since Contact Type Status
Sep 21, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stratford Bricks
not sure if it is polite to remind that this issue still exists.
 Author: samsam2 View Messages Posted By samsam2
 Posted: Jan 5, 2024 18:14
 Subject: Re: still no dimensions as an inventory item
 Viewed: 39 times
 Topic: Technical Issues
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samsam2 (2366)

Location:  Canada, Ontario
Member Since Contact Type Status
Sep 21, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stratford Bricks
This catalog item still has a bug with shipping dimensions. This makes it hard
for me to use instant checkout unless the seller has input custom dimensions.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 5, 2024 18:30
 Subject: (Cancelled)
 Viewed: 24 times
 Topic: Technical Issues
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1001bricks (52305)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
(Cancelled)
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 5, 2024 18:35
 Subject: Re: still no dimensions as an inventory item
 Viewed: 39 times
 Topic: Technical Issues
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1001bricks (52305)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Technical Issues, samsam2 writes:
  This catalog item still has a bug with shipping dimensions. This makes it hard
for me to use instant checkout unless the seller has input custom dimensions.

But there are solutions:

* add customs dimensions to this lot,

* have a Manual Invoice (backup), and invoice buyers manually (and move
on)?

Please don't hope for a quick BrickLink fix on this soooo specific problem,
IMHO?



PS: Of course, Russell may come here randomly and post "It's corrected",
because he's a Catalog guy (and always a Santa for BrickLink users). But
just don't expect this
 Author: samsam2 View Messages Posted By samsam2
 Posted: Jan 5, 2024 22:20
 Subject: Re: still no dimensions as an inventory item
 Viewed: 43 times
 Topic: Technical Issues
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samsam2 (2366)

Location:  Canada, Ontario
Member Since Contact Type Status
Sep 21, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stratford Bricks
I understand how to fix the issue as a seller, it's about trying to buy from
un-aware sellers. Not all sellers have a manual invoice option, this item will
break their checkout system, and cannot be purchased.

I've just found another broken catalog item apparently with dimensions but
the dimensions are not really there for shipping purposes. I'm not explaining
it well but the issue was verified by Jennifer.

This set also has the same problem
 
Set No: 40595  Name: Tribute to Galileo Galilei
* 
40595-1 (Inv) Tribute to Galileo Galilei
302 Parts, 1 Minifigure, 2023
Sets: LEGO Ideas (CUUSOO)
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jan 5, 2024 22:22
 Subject: Re: still no dimensions as an inventory item
 Viewed: 27 times
 Topic: Technical Issues
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Nubs_Select (3756)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
set
 
Set No: 40608  Name: Halloween Fun VIP Add-On Pack polybag
* 
40608-1 (Inv) Halloween Fun VIP Add-On Pack polybag
111 Parts, 1 Minifigure, 2023
Sets: LEGO Brand
just had its dimensions changed
https://www.bricklink.com/catalogReqList.asp?nID=&viewDate=Y&viewType=E&viewStatus=A&itemID=229846
today again
 Author: samsam2 View Messages Posted By samsam2
 Posted: Jan 5, 2024 23:20
 Subject: Re: still no dimensions as an inventory item
 Viewed: 36 times
 Topic: Technical Issues
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samsam2 (2366)

Location:  Canada, Ontario
Member Since Contact Type Status
Sep 21, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stratford Bricks
Looks like Russel is trying to verify my claims of a problem. Now that i've
found multiple items with this issue it may get looked at a little closer....
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jan 5, 2024 23:24
 Subject: Re: still no dimensions as an inventory item
 Viewed: 29 times
 Topic: Technical Issues
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Nubs_Select (3756)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Technical Issues, samsam2 writes:
  Looks like Russel is trying to verify my claims of a problem. Now that i've
found multiple items with this issue it may get looked at a little closer....

Hopefully
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jan 5, 2024 23:27
 Subject: (Cancelled)
 Viewed: 17 times
 Topic: Technical Issues
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Nubs_Select (3756)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
(Cancelled)