Discussion Forum: Thread 351372 |
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| | Author: | samsam2 | Posted: | Dec 10, 2023 09:42 | Subject: | still no dimensions as an inventory item | Viewed: | 88 times | Topic: | Technical Issues | |
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| The set dimensions were (re)-submitted just days ago but the set still shows
no dimensions in my inventory, yet in the catalog the dimensions are correct.
This is not normally how it works, whats wrong?
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| | | | Author: | jennnifer | Posted: | Dec 10, 2023 09:53 | Subject: | Re: still no dimensions as an inventory item | Viewed: | 39 times | Topic: | Technical Issues | |
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| In Catalog, samsam2 writes:
| The set dimensions were (re)-submitted just days ago but the set still shows
no dimensions in my inventory, yet in the catalog the dimensions are correct.
This is not normally how it works, whats wrong?
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That's very odd! I just added this to my shop to confirm the issue and it
also has no dimensions.
~Jen
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| | | | | | Author: | samsam2 | Posted: | Dec 19, 2023 14:13 | Subject: | Re: still no dimensions as an inventory item | Viewed: | 33 times | Topic: | Technical Issues | |
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| not sure if it is polite to remind that this issue still exists. |
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| | | | | | | | Author: | samsam2 | Posted: | Jan 5, 2024 18:14 | Subject: | Re: still no dimensions as an inventory item | Viewed: | 39 times | Topic: | Technical Issues | |
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| This catalog item still has a bug with shipping dimensions. This makes it hard
for me to use instant checkout unless the seller has input custom dimensions.
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| | | | | | | | | | Author: | 1001bricks | Posted: | Jan 5, 2024 18:30 | Subject: | (Cancelled) | Viewed: | 24 times | Topic: | Technical Issues | |
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| (Cancelled) |
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| | | | | | | | | | Author: | 1001bricks | Posted: | Jan 5, 2024 18:35 | Subject: | Re: still no dimensions as an inventory item | Viewed: | 39 times | Topic: | Technical Issues | |
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| In Technical Issues, samsam2 writes:
| This catalog item still has a bug with shipping dimensions. This makes it hard
for me to use instant checkout unless the seller has input custom dimensions.
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But there are solutions:
* add customs dimensions to this lot,
* have a Manual Invoice (backup), and invoice buyers manually (and move
on)?
Please don't hope for a quick BrickLink fix on this soooo specific problem,
IMHO?
PS: Of course, Russell may come here randomly and post "It's corrected",
because he's a Catalog guy (and always a Santa for BrickLink users). But
just don't expect this
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| | | | | | | | | | | | Author: | samsam2 | Posted: | Jan 5, 2024 22:20 | Subject: | Re: still no dimensions as an inventory item | Viewed: | 43 times | Topic: | Technical Issues | |
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| I understand how to fix the issue as a seller, it's about trying to buy from
un-aware sellers. Not all sellers have a manual invoice option, this item will
break their checkout system, and cannot be purchased.
I've just found another broken catalog item apparently with dimensions but
the dimensions are not really there for shipping purposes. I'm not explaining
it well but the issue was verified by Jennifer.
This set also has the same problem
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| | | | | | | | | | | | | | | | Author: | samsam2 | Posted: | Jan 5, 2024 23:20 | Subject: | Re: still no dimensions as an inventory item | Viewed: | 36 times | Topic: | Technical Issues | |
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| Looks like Russel is trying to verify my claims of a problem. Now that i've
found multiple items with this issue it may get looked at a little closer....
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| | | | | | | | | | | | | | | | | | Author: | Nubs_Select | Posted: | Jan 5, 2024 23:24 | Subject: | Re: still no dimensions as an inventory item | Viewed: | 29 times | Topic: | Technical Issues | |
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| In Technical Issues, samsam2 writes:
| Looks like Russel is trying to verify my claims of a problem. Now that i've
found multiple items with this issue it may get looked at a little closer....
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Hopefully
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| | | | | | | | | | | | | | | | | | Author: | Nubs_Select | Posted: | Jan 5, 2024 23:27 | Subject: | (Cancelled) | Viewed: | 17 times | Topic: | Technical Issues | |
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| (Cancelled) |
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