Discussion Forum: Thread 350129

 Author: benji25110514 View Messages Posted By benji25110514
 Posted: Nov 13, 2023 13:29
 Subject: Double VAT (again)
 Viewed: 100 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

benji25110514 (1615)

Location:  United Kingdom, England
Member Since Contact Type Status
Jan 25, 2015 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store: ToyBrickShop
Hi, just wondering if anyone is still suffering the double VAT payments when
buying from EU. Its been a while since its happened but today i recieved letter
that i owe duty/vat/ on a item that ive already paid VAT on. Now making this
purchase extremely expensive compared to uk sellers. Seller says vat info was
stuck to parcel and its upto me to chase it up. Is this normal now,in 2023 this
problem still persists..as a buyer paying 80 pounds in shipping and vat..At the
end of the day why should people have to pay 2 times still, HMRC online just
reverts you to the info regarding import vat, no way to dispue it, and the courier
isnt intrested. Its a case of paying the VAT again then going through the painstaking
process of getting my money back. Is there many people still suffering this dilemma
or have a way around it? I honestly thought all this was ironed out, maybe a
mixup at customs i dont know..
 Author: Fragty View Messages Posted By Fragty
 Posted: Nov 13, 2023 16:47
 Subject: Re: Double VAT (again)
 Viewed: 45 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Fragty (609)

Location:  Belgium
Member Since Contact Type Status
Jan 20, 2005 Contact Member Buyer
Buying Privileges - OK
Same problem still, not from the EU to the UK but from UK to the EU and from
the USA to the EU.

I had 4 out of 5 non-EU orders double taxed over the last two years.
Last one was +- a month ago and now I completely stopped buying outside the EU.
I've had enough. (That last one is still back on it's way to the seller
for a full refund)

The problem is that most sellers don't know the correct procedure. (EVEN
if you ask them about it before buying.)
You say the seller put the VAT info on the package...there is your proof he has
no idea how things work in 2023.

Bricklink can't do more than informing the sellers, but if they ignore that
it is only the buyer who get double taxed. No loss for the sellers so why would
they care.
And on top of that bricklink gets to keep the first tax unless you go through
that painstaking procedure. So why would bricklink care.

Once it is stopped by customs you're doomed. Best way is to refuse the package
and go full refund. Do not pay.

Good luck convincing the seller he made a mistake.

Greetings,
Koen
 Author: SezaR View Messages Posted By SezaR
 Posted: Nov 13, 2023 16:57
 Subject: Re: Double VAT (again)
 Viewed: 38 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

SezaR (1389)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jan 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sezar's trains
In Buying, Fragty writes:
  Same problem still, not from the EU to the UK but from UK to the EU and from
the USA to the EU.

I had 4 out of 5 non-EU orders double taxed over the last two years.
Last one was +- a month ago and now I completely stopped buying outside the EU.
I've had enough. (That last one is still back on it's way to the seller
for a full refund)

The problem is that most sellers don't know the correct procedure. (EVEN
if you ask them about it before buying.)
You say the seller put the VAT info on the package...there is your proof he has
no idea how things work in 2023.

Bricklink can't do more than informing the sellers, but if they ignore that
it is only the buyer who get double taxed. No loss for the sellers so why would
they care.
And on top of that bricklink gets to keep the first tax unless you go through
that painstaking procedure. So why would bricklink care.

Once it is stopped by customs you're doomed. Best way is to refuse the package
and go full refund. Do not pay.

Good luck convincing the seller he made a mistake.

Greetings,
Koen

I add VAT IOSS # electronically to the package's info and attach a printed
copy of the invoice to the order.
I did not get any report that VAT was again charge except one time that I sold
via Ebay (to Hungary or Poland? I don't recall exactly). I am not sure what
went wrong: the courier didn't transfer the IOSS number or the customs made
a mistake? I never know.
 Author: Fragty View Messages Posted By Fragty
 Posted: Nov 13, 2023 17:24
 Subject: Re: Double VAT (again)
 Viewed: 35 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Fragty (609)

Location:  Belgium
Member Since Contact Type Status
Jan 20, 2005 Contact Member Buyer
Buying Privileges - OK
  I add VAT IOSS # electronically to the package's info

This! This is what has to be done, but like I said not every seller knows that,
or knows the correct way to do it.

Weird that it still went wrong that one time. So not always the seller's
fault. I have no explanation for that.
 Author: SezaR View Messages Posted By SezaR
 Posted: Nov 13, 2023 18:29
 Subject: Re: Double VAT (again)
 Viewed: 47 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

SezaR (1389)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jan 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sezar's trains
In Buying, Fragty writes:
  
  I add VAT IOSS # electronically to the package's info

This! This is what has to be done, but like I said not every seller knows that,
or knows the correct way to do it.
The problem is that most sellers don't know the correct procedure. (EVEN

if you ask them about it before buying.)

If I wanted to order from outside EU, i would either order over 135 Euro, or
i message the seller before ordering. The message should be formatted in a way
that makes things clear for you:
For example:
I am interested in few items in your store but there might be a problem in regard
to import taxes (VAT): bricklink directly collects taxes as explained here:
[the link]

This means if the seller correctly follows the procedure on providing tax-related
info to the courier, buyer will not be charged VAT for the second time. Unfortunately
I ordered a few times from sellers outside Europe and they did not properly followed
instructions and I was charged VAT for the second time.
I checked the terms of your store and did not find anything in regard to the
VAT info. Could you pleas kindly confirm on how you follow instructions to provide
VAT-related info to the courier?

Really appreciated,
...
*****

You can copy the message and paste it each time.

If seller doesn't reply or if the seller gives a one-line reply like
"I will pass VAT info as per instructions" or "I will attach the
printed invoice to the package", then I won't submit any order in his/her
store.

If it is a huge store, I don't think you would need to worry about it as
much.


  Weird that it still went wrong that one time. So not always the seller's
fault. I have no explanation for that.