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| | | Author: | StormChaser  | | Posted: | Nov 12, 2023 23:54 | | Subject: | (Cancelled) | | Viewed: | 285 times | | Topic: | Suggestions | | Status: | Discarded | |
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| | (Cancelled) |
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| | | | | Author: | crazylegoman | | Posted: | Nov 13, 2023 11:27 | | Subject: | Re: LEGO BrickLink: Hire More People | | Viewed: | 106 times | | Topic: | Catalog | |
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| This makes perfect sense. I hope that they have already been considering and
planning to do this for a while because the catalog is an essential part of the
BL system. While I'm fine with the myriad of catalog contributions being
made by nonemployees, it seems odd that the catalog administrative duties are
not handles by employees.
David
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| | | | | Author: | UTLF | | Posted: | Nov 13, 2023 13:00 | | Subject: | (Cancelled) | | Viewed: | 96 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | Author: | 1001bricks | | Posted: | Nov 13, 2023 14:36 | | Subject: | Re: LEGO BrickLink: Hire More People | | Viewed: | 87 times | | Topic: | Suggestions | |
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| In Suggestions, StormChaser writes:
| | Dear LEGO BrickLink,
Your catalog staff is swamped. They have backlogs of many hundreds of unaddressed
contributions going back years. Your contributors, who measure, weigh, photograph,
inventory, and perform data entry on your website for free, deserve much better
than having to wait months or years for your staff to handle their concerns.
Your catalog experts repeatedly post in the forum that they do not have time
to handle things that need to be handled. This is absolutely unacceptable customer
service on the part of The LEGO Group.
|
While I understand this Catalog task is enormous, I don't agree.
LEGO employees managing the Catalog would mean few or no interest in the past
(only recent releases), using their conventions (names, colors, references...),
and what they'd prefer to show or not (shhhhhh we've to make them forget
Galidor!)
In short, a Catalog independant of LEGO is much much better IMHO - even if it's
always late on something or many things.
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| | | | | | | Author: | StormChaser | | Posted: | Nov 13, 2023 17:22 | | Subject: | Re: LEGO BrickLink: Hire More People | | Viewed: | 77 times | | Topic: | Suggestions | |
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| In Suggestions, 1001bricks writes:
| | LEGO employees managing the Catalog would mean few or no interest in the past
(only recent releases), using their conventions (names, colors, references...),
and what they'd prefer to show or not (shhhhhh we've to make them forget
Galidor!)
|
LEGO employees already manage the catalog. And yes, this already affects what
is included or left out of the catalog. See the V22 Osprey anywhere? That's
just one of many examples I could give.
| | In short, a Catalog independant of LEGO is much much better IMHO - even if it's
always late on something or many things.
|
I'm not sure which catalog you're speaking of, but it is absolutely
not the BrickLink catalog (which is unquestionably owned and completely under
the control of the LEGO Group).
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| | | | | | | | | Author: | 1001bricks | | Posted: | Nov 13, 2023 17:54 | | Subject: | Re: LEGO BrickLink: Hire More People | | Viewed: | 70 times | | Topic: | Suggestions | |
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| In Suggestions, StormChaser writes:
| | In Suggestions, 1001bricks writes:
| | LEGO employees managing the Catalog would mean few or no interest in the past
(only recent releases), using their conventions (names, colors, references...),
and what they'd prefer to show or not (shhhhhh we've to make them forget
Galidor!)
|
LEGO employees already manage the catalog. And yes, this already affects what
is included or left out of the catalog. See the V22 Osprey anywhere? That's
just one of many examples I could give.
|
This V22 and the one talked here have been retired for 'legitimate' reasons:
https://www.bricklink.com/messageThread.asp?ID=350054
Even if personnaly I agree, they both (and others) should appear in the LEGO
Sets catalog, even if it was a mistake, a marketing error or a defective one.
Apart this I'm not aware LEGO manages the Catalog.
Russell participates from time to time, but he's a pure LEGO fan - he likes
to.
The other Catalogists/Inventory managers are unpaid personnal volunteers; aren't
they?
Sorry I don't get it.
| | | | In short, a Catalog independant of LEGO is much much better IMHO - even if it's
always late on something or many things.
|
I'm not sure which catalog you're speaking of, but it is absolutely
not the BrickLink catalog (which is unquestionably owned and completely under
the control of the LEGO Group).
|
I'm talking about the BrickLink Catalog: click Market, then Catalog?
And I don't know about it to be under any control.
Pressure yes (like buyers and sellers crazy about new sets), but control no.
At least I DO hope.
Anyway, forget it, I must've been lost somewhere in translation 
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| | | | | | | | | | | Author: | rtzx9r | | Posted: | Nov 13, 2023 18:27 | | Subject: | Re: LEGO BrickLink: Hire More People | | Viewed: | 58 times | | Topic: | Suggestions | |
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| In Suggestions, 1001bricks writes:
| | In Suggestions, StormChaser writes:
| | In Suggestions, 1001bricks writes:
| | LEGO employees managing the Catalog would mean few or no interest in the past
(only recent releases), using their conventions (names, colors, references...),
and what they'd prefer to show or not (shhhhhh we've to make them forget
Galidor!)
|
LEGO employees already manage the catalog. And yes, this already affects what
is included or left out of the catalog. See the V22 Osprey anywhere? That's
just one of many examples I could give.
|
This V22 and the one talked here have been retired for 'legitimate' reasons:
https://www.bricklink.com/messageThread.asp?ID=350054
Even if personnaly I agree, they both (and others) should appear in the LEGO
Sets catalog, even if it was a mistake, a marketing error or a defective one.
Apart this I'm not aware LEGO manages the Catalog.
Russell participates from time to time, but he's a pure LEGO fan - he likes
to.
The other Catalogists/Inventory managers are unpaid personnal volunteers; aren't
they?
Sorry I don't get it.
| | | | In short, a Catalog independant of LEGO is much much better IMHO - even if it's
always late on something or many things.
|
I'm not sure which catalog you're speaking of, but it is absolutely
not the BrickLink catalog (which is unquestionably owned and completely under
the control of the LEGO Group).
|
I'm talking about the BrickLink Catalog: click Market, then Catalog?
And I don't know about it to be under any control.
Pressure yes (like buyers and sellers crazy about new sets), but control no.
At least I DO hope.
Anyway, forget it, I must've been lost somewhere in translation
|
I second he need for more help. Recently did my first catalog add and felt really
dismayed at the idea it’s going to take so long to get a sticker end piece entered
into the catalog so I can sell it… and there are a ton of additional stickers
parts from the same set missing. With the rate TLG is releasing new sets, it’s
simply too much for the current folks to handle.
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| | | | | | | | | | | | | Author: | BricksThatStick | | Posted: | Nov 13, 2023 18:40 | | Subject: | Re: LEGO BrickLink: Hire More People | | Viewed: | 64 times | | Topic: | Suggestions | |
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| In Suggestions, rtzx9r writes:
| | I second he need for more help. Recently did my first catalog add and felt really
dismayed at the idea it’s going to take so long to get a sticker end piece entered
into the catalog so I can sell it…
|
Just in case you didn't see... it was approved on the 28th September:
Get selling it...
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| | | | | | | | | | | | | Author: | 1001bricks | | Posted: | Nov 13, 2023 18:45 | | Subject: | Re: LEGO BrickLink: Hire More People | | Viewed: | 81 times | | Topic: | Suggestions | |
|
| In Suggestions, rtzx9r writes:
| | In Suggestions, 1001bricks writes:
| | In Suggestions, StormChaser writes:
| | In Suggestions, 1001bricks writes:
| | LEGO employees managing the Catalog would mean few or no interest in the past
(only recent releases), using their conventions (names, colors, references...),
and what they'd prefer to show or not (shhhhhh we've to make them forget
Galidor!)
|
LEGO employees already manage the catalog. And yes, this already affects what
is included or left out of the catalog. See the V22 Osprey anywhere? That's
just one of many examples I could give.
|
This V22 and the one talked here have been retired for 'legitimate' reasons:
https://www.bricklink.com/messageThread.asp?ID=350054
Even if personnaly I agree, they both (and others) should appear in the LEGO
Sets catalog, even if it was a mistake, a marketing error or a defective one.
Apart this I'm not aware LEGO manages the Catalog.
Russell participates from time to time, but he's a pure LEGO fan - he likes
to.
The other Catalogists/Inventory managers are unpaid personnal volunteers; aren't
they?
Sorry I don't get it.
| | | | In short, a Catalog independant of LEGO is much much better IMHO - even if it's
always late on something or many things.
|
I'm not sure which catalog you're speaking of, but it is absolutely
not the BrickLink catalog (which is unquestionably owned and completely under
the control of the LEGO Group).
|
I'm talking about the BrickLink Catalog: click Market, then Catalog?
And I don't know about it to be under any control.
Pressure yes (like buyers and sellers crazy about new sets), but control no.
At least I DO hope.
Anyway, forget it, I must've been lost somewhere in translation
|
I second he need for more help.
|
He? Who? StormChaser?
Like with having paid LEGO employees to maintain the Catalog?
Who's going to pay them? StormChaser?
An increased BrickLink fees?
No thanks!
| | Recently did my first catalog add and felt really
dismayed at the idea it’s going to take so long to get a sticker end piece entered
into the catalog so I can sell it… and there are a ton of additional stickers
parts from the same set missing. With the rate TLG is releasing new sets, it’s
simply too much for the current folks to handle.
|
But then... you can help, it's free an opened!
Easy solutions I see is to help (yourself/ves) or be patient.
It's a free and volunteer service, I won't complain if it takes 6 months
or 1 year
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| | | | | Author: | popsicle | | Posted: | Nov 13, 2023 18:38 | | Subject: | Re: LEGO BrickLink: Hire More People | | Viewed: | 87 times | | Topic: | Suggestions | |
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| In Suggestions, StormChaser writes:
| | Dear LEGO BrickLink,
Your catalog staff is swamped. They have backlogs of many hundreds of unaddressed
contributions going back years. Your contributors, who measure, weigh, photograph,
inventory, and perform data entry on your website for free, deserve much better
than having to wait months or years for your staff to handle their concerns.
Your catalog experts repeatedly post in the forum that they do not have time
to handle things that need to be handled. This is absolutely unacceptable customer
service on the part of The LEGO Group.
Please make them full-time employees or hire additional part-time staff. Thank
you for considering this suggestion.
|
Robert, why amplify it here? I of course agree with your point and sentiments
made. But this venue is counterproductive to the purpose, as you might
well understand.
You know where to take it up. Unless your trying to create some further leverage
for that encounter? In which case, it's fruitless my friend
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| | | | | Author: | infinibrix | | Posted: | Nov 14, 2023 09:00 | | Subject: | Re: LEGO BrickLink: Hire More People | | Viewed: | 102 times | | Topic: | Suggestions | |
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| In Suggestions, StormChaser writes:
| | Dear LEGO BrickLink,
Your catalog staff is swamped. They have backlogs of many hundreds of unaddressed
contributions going back years. Your contributors, who measure, weigh, photograph,
inventory, and perform data entry on your website for free, deserve much better
than having to wait months or years for your staff to handle their concerns.
Your catalog experts repeatedly post in the forum that they do not have time
to handle things that need to be handled. This is absolutely unacceptable customer
service on the part of The LEGO Group.
Please make them full-time employees or hire additional part-time staff. Thank
you for considering this suggestion
|
I wouldn't give out much hope even Lego's Pick a Brick site itself appears
to have pages and pages of missing images and I expect they'd probably list
a lot more parts there were they to have the time/resources or should I say CHOSE
to give it further time and resources?
I find it odd that after several years of acquisition a huge organisation like
Lego themselves are not in a position where they can almost instantly inventory
all the sets here upon release leaving the roles of catalog volunteers to basically
tweak a few things and improve descriptions...
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| | | | | | | Author: | axaday | | Posted: | Nov 14, 2023 10:13 | | Subject: | Re: LEGO BrickLink: Hire More People | | Viewed: | 76 times | | Topic: | Suggestions | |
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| In Suggestions, infinibrix writes:
| | I find it odd that after several years of acquisition a huge organisation like
Lego themselves are not in a position where they can almost instantly inventory
all the sets here upon release leaving the roles of catalog volunteers to basically
tweak a few things and improve descriptions...
|
They are in a position to do it. They just don't want to.
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USA, Oklahoma
Canada, British Columbia
France, Provence-Alpes-Côte d'Azur
United Kingdom, England
