| Discussion Forum: Thread 348602 |
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| | | Author: | er_khanc  | | Posted: | Oct 17, 2023 06:03 | | Subject: | Remove non-shipping seller | | Viewed: | 93 times | | Topic: | Problem Order | |
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| Hello,
I received a non-shipping seller from a buyer that bought lego on 18th july,
he bought 885 parts in 125 lots. The order was shipped on 25 july, on 7 august
the buyer told me that there was some missing parts (less than 1% of the total
parts bought) for the amount of 1,62 € and I sent a refund for them using paypal
(not bricklink).
On 25th of august buyer decided to open non-shipping seller. I pointed out to
the buyer that the missing parts were still refunded many days before, but he
don't want to close the problem.
So I'd like to know there is a way to contact admin and ask them if they
can close the problem, if I well understand I can't do anything other, right?
Some admin read problem order page? Unfortunately there isn't any link to
contact help in that page.
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| | | | | Author: | Nubs_Select | | Posted: | Oct 17, 2023 12:10 | | Subject: | Re: Remove non-shipping seller | | Viewed: | 38 times | | Topic: | Problem Order | |
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| In Problem Order, er_khanc writes:
| | Hello,
I received a non-shipping seller from a buyer that bought lego on 18th july,
he bought 885 parts in 125 lots. The order was shipped on 25 july, on 7 august
the buyer told me that there was some missing parts (less than 1% of the total
parts bought) for the amount of 1,62 € and I sent a refund for them using paypal
(not bricklink).
On 25th of august buyer decided to open non-shipping seller. I pointed out to
the buyer that the missing parts were still refunded many days before, but he
don't want to close the problem.
So I'd like to know there is a way to contact admin and ask them if they
can close the problem, if I well understand I can't do anything other, right?
Some admin read problem order page? Unfortunately there isn't any link to
contact help in that page.
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Send proof of the shipping and refund here
https://www.bricklink.com/helpDesk.asp
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Italy, Toscana
Canada, Ontario