Discussion Forum: Thread 348067

 Author: Superlover1080 View Messages Posted By Superlover1080
 Posted: Oct 7, 2023 14:22
 Subject: Wrong item no reply/refund what should I do?
 Viewed: 111 times
 Topic: Problem Order
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Superlover1080 (103)

Location:  Vietnam, Ha Noi
Member Since Contact Type Status
Aug 1, 2022 Contact Member Buyer
Buying Privileges - OK
I've received an order that includes Iron Man Statuette / Trophy. However,
the shop sent me the wrong Statuette since the one I received was Statuette
53017pb043 which is worth about only EUR 2 , while the one that I ordered was
Item 90398pb004c01 which is worth about EUR 35.
I tried to contact the seller to ask for a correct one or at least a refund but
no answer.
It was the time that I checked the complains on the shop's profile and seen
that many recent orders from the shop had wrong or missing item.
The Statuette is pretty expensive and valuable, which makes me feel so sad and
upset to receive the wrong one.
Thus, may I wonder if there is any possible way that I can get a refund or at
least report the shop for scamming so that the Bricklink system can shut it down
so that no one will ever experience the same issue as me?
Thank you guy so much