Discussion Forum: Thread 346955

 Author: TakeAbricK View Messages Posted By TakeAbricK
 Posted: Sep 19, 2023 08:25
 Subject: Problems printing orders
 Viewed: 120 times
 Topic: Technical Issues
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TakeAbricK (13471)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Jan 12, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Does Not Ship to My Country Store: TakeAbricK
BrickLink Catalog Administrator (?)
Anyone else having problems with printing orders?
Lines and images overlap and duplicate and the print doesn't cover the whole
page anymore. All print are going fine, except printing the BrickLink orders.
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Sep 19, 2023 08:36
 Subject: Re: Problems printing orders
 Viewed: 39 times
 Topic: Technical Issues
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jennnifer (3534)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
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Seller Ships to My Country Store: Old Grey Bricks
In Help, TakeAbricK writes:
  Anyone else having problems with printing orders?
Lines and images overlap and duplicate and the print doesn't cover the whole
page anymore. All print are going fine, except printing the BrickLink orders.

I don't have a printer hooked up to this machine, but I just checked the
Print feature via my browser (Firefox) and the page previews all looked normal.

Does it look the same to you if you print to a PDF?

I hope this gets worked out for you! I know it's frustrating when a process
we use on a computer randomly stops working.

~Jen
 Author: TakeAbricK View Messages Posted By TakeAbricK
 Posted: Sep 19, 2023 09:37
 Subject: Re: Problems printing orders
 Viewed: 31 times
 Topic: Technical Issues
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TakeAbricK (13471)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Jan 12, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Does Not Ship to My Country Store: TakeAbricK
BrickLink Catalog Administrator (?)
In Technical Issues, jennnifer writes:
  In Help, TakeAbricK writes:
  Anyone else having problems with printing orders?
Lines and images overlap and duplicate and the print doesn't cover the whole
page anymore. All print are going fine, except printing the BrickLink orders.

I don't have a printer hooked up to this machine, but I just checked the
Print feature via my browser (Firefox) and the page previews all looked normal.

Does it look the same to you if you print to a PDF?

I hope this gets worked out for you! I know it's frustrating when a process
we use on a computer randomly stops working.

~Jen

Did you preview an order with 10 lots or more? Below that I had a 3 lot order
that didn't overlap anything. Up to 3 lots it's ok, 10 lots and more,
it's a mess. Printing Landscape it's ok, but too expensive.

I use Microsoft Edge.
 Author: TakeAbricK View Messages Posted By TakeAbricK
 Posted: Sep 19, 2023 09:49
 Subject: Re: Problems printing orders
 Viewed: 34 times
 Topic: Technical Issues
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TakeAbricK (13471)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Jan 12, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Does Not Ship to My Country Store: TakeAbricK
BrickLink Catalog Administrator (?)
In Technical Issues, TakeAbricK writes:
  In Technical Issues, jennnifer writes:
  In Help, TakeAbricK writes:
  Anyone else having problems with printing orders?
Lines and images overlap and duplicate and the print doesn't cover the whole
page anymore. All print are going fine, except printing the BrickLink orders.

I don't have a printer hooked up to this machine, but I just checked the
Print feature via my browser (Firefox) and the page previews all looked normal.

Does it look the same to you if you print to a PDF?

I hope this gets worked out for you! I know it's frustrating when a process
we use on a computer randomly stops working.

~Jen

Did you preview an order with 10 lots or more? Below that I had a 3 lot order
that didn't overlap anything. Up to 3 lots it's ok, 10 lots and more,
it's a mess. Printing Landscape it's ok, but too expensive.

I use Microsoft Edge.

Microsoft Edge, Windows 11

The browser really shouldn't have to be a problem. I remember installing
Firefox and Chrome years ago, just for BrickLink issues. Didn't install it
on this desktop yet. But if BrickLink changes something it should be tested on
all browsers first. And something changed, which causes this problem.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Sep 19, 2023 10:35
 Subject: Re: Problems printing orders
 Viewed: 32 times
 Topic: Technical Issues
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1001bricks (52377)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: 1001bricks
  Microsoft Edge, Windows 11

The browser really shouldn't have to be a problem. I remember installing
Firefox and Chrome years ago, just for BrickLink issues. Didn't install it
on this desktop yet. But if BrickLink changes something it should be tested on
all browsers first. And something changed, which causes this problem.

https://en.wikipedia.org/wiki/Technical_debt
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Sep 19, 2023 10:56
 Subject: Re: Problems printing orders
 Viewed: 39 times
 Topic: Technical Issues
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
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Store Closed Seller Does Not Ship to My Country Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Technical Issues, 1001bricks writes:
  
  Microsoft Edge, Windows 11

The browser really shouldn't have to be a problem. I remember installing
Firefox and Chrome years ago, just for BrickLink issues. Didn't install it
on this desktop yet. But if BrickLink changes something it should be tested on
all browsers first. And something changed, which causes this problem.

https://en.wikipedia.org/wiki/Technical_debt


And https://en.wikipedia.org/wiki/Browser_wars

Now Chrome is the hegemon and almost every other browser is Chrome- or Chromium-based. 

(Chromium is the open-source base of Chrome, without the proprietary and privacy-raping
bits.  Edge is based on Chromium, with Microsoft’s own proprietary and privacy-raping
bits added.)

That seems contradictory with the fact the BL printing problems occur on Chrome
and Edge: You’d think that testing on “Chrome only” would suffice to ensure it
works almost everywhere.  But there’s no “Chrome only”: there’s multiple versions
of Chrome/Chromium and Google doesn’t care if they break things from one version
to the other because they control the market.

Also, about the Technical debt, new pages on BL that don’t depend on older code
don’t necessarily work better.
For instance, it’s impossible to upload an .io file for the BDP on any browser
on Linux.  (You can upload .io files on the Gallery, or images for the BDP, but
not .io files for BDP.  Go figure.)  (I’m saying that as an example, I’m not
trying to piggyback the report )
 Author: randyf View Messages Posted By randyf
 Posted: Sep 19, 2023 11:56
 Subject: Re: Problems printing orders
 Viewed: 36 times
 Topic: Technical Issues
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randyf (442)

Location:  USA, Ohio
Member Since Contact Type Status
Sep 16, 2009 Member Does Not Allow Contact Seller
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Store Closed Seller Ships to My Country Store: The Bricking Spectre
BrickLink Catalog Administrator (?)
In Technical Issues, TakeAbricK writes:
  In Technical Issues, jennnifer writes:
  In Help, TakeAbricK writes:
  Anyone else having problems with printing orders?
Lines and images overlap and duplicate and the print doesn't cover the whole
page anymore. All print are going fine, except printing the BrickLink orders.

I don't have a printer hooked up to this machine, but I just checked the
Print feature via my browser (Firefox) and the page previews all looked normal.

Does it look the same to you if you print to a PDF?

I hope this gets worked out for you! I know it's frustrating when a process
we use on a computer randomly stops working.

~Jen

Did you preview an order with 10 lots or more? Below that I had a 3 lot order
that didn't overlap anything. Up to 3 lots it's ok, 10 lots and more,
it's a mess. Printing Landscape it's ok, but too expensive.

I use Microsoft Edge.


Microsoft Edge is a Chromium-based browser just like Google Chrome, so the issue
is probably affecting all Chromium-based browsers.
 Author: Stellar View Messages Posted By Stellar
 Posted: Sep 19, 2023 08:40
 Subject: Re: Problems printing orders
 Viewed: 35 times
 Topic: Technical Issues
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Stellar (3504)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In Technical Issues, TakeAbricK writes:
  Anyone else having problems with printing orders?
Lines and images overlap and duplicate and the print doesn't cover the whole
page anymore. All print are going fine, except printing the BrickLink orders.

Seems something changed in Chrome?

Reported recently too here:

https://www.bricklink.com/messageThread.asp?ID=346754
 Author: TakeAbricK View Messages Posted By TakeAbricK
 Posted: Sep 19, 2023 08:52
 Subject: Re: Problems printing orders
 Viewed: 33 times
 Topic: Technical Issues
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TakeAbricK (13471)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Jan 12, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Does Not Ship to My Country Store: TakeAbricK
BrickLink Catalog Administrator (?)
In Technical Issues, Stellar writes:
  In Technical Issues, TakeAbricK writes:
  Anyone else having problems with printing orders?
Lines and images overlap and duplicate and the print doesn't cover the whole
page anymore. All print are going fine, except printing the BrickLink orders.

Seems something changed in Chrome?

Reported recently too here:

https://www.bricklink.com/messageThread.asp?ID=346754

Yep, that's it. Except I don't use Chrome.
I have to print 'laying down' now, or how do you say this in English?!


4 times as much paper and about 8 times as much inkt. 6 lots on one page
This is a serious problem.
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Sep 19, 2023 09:02
 Subject: Re: Problems printing orders
 Viewed: 29 times
 Topic: Technical Issues
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jennnifer (3534)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Old Grey Bricks
In Technical Issues, TakeAbricK writes:
  In Technical Issues, Stellar writes:
  In Technical Issues, TakeAbricK writes:
  Anyone else having problems with printing orders?
Lines and images overlap and duplicate and the print doesn't cover the whole
page anymore. All print are going fine, except printing the BrickLink orders.

Seems something changed in Chrome?

Reported recently too here:

https://www.bricklink.com/messageThread.asp?ID=346754

Yep, that's it. Except I don't use Chrome.
I have to print 'laying down' now, or how do you say this in English?!


I believe we use 'Portrait' for a vertical page and 'Landscape'
for a horizontal page. Because Art.



  
4 times as much paper and about 8 times as much inkt. 6 lots on one page
This is a serious problem.

Ugh! Did you check the PDF method?

~Jen
 Author: TakeAbricK View Messages Posted By TakeAbricK
 Posted: Sep 19, 2023 09:31
 Subject: Re: Problems printing orders
 Viewed: 32 times
 Topic: Technical Issues
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TakeAbricK (13471)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Jan 12, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Does Not Ship to My Country Store: TakeAbricK
BrickLink Catalog Administrator (?)
In Technical Issues, jennnifer writes:
  In Technical Issues, TakeAbricK writes:
  In Technical Issues, Stellar writes:
  In Technical Issues, TakeAbricK writes:
  Anyone else having problems with printing orders?
Lines and images overlap and duplicate and the print doesn't cover the whole
page anymore. All print are going fine, except printing the BrickLink orders.

Seems something changed in Chrome?

Reported recently too here:

https://www.bricklink.com/messageThread.asp?ID=346754

Yep, that's it. Except I don't use Chrome.
I have to print 'laying down' now, or how do you say this in English?!


I believe we use 'Portrait' for a vertical page and 'Landscape'
for a horizontal page. Because Art.

haha, I knew it didn't sound correct.

In Dutch it is
Staand (Stand-up) for Portrait
Liggend (Lying) for Landscape


  


  
4 times as much paper and about 8 times as much inkt. 6 lots on one page
This is a serious problem.

Ugh! Did you check the PDF method?

~Jen

I can only do this when I 'print to PDF', but the problem occurs before
printing. I press print, get that awfull order on my screen and after that I
can choose to print it or save it as a PDF. So it's the same result.
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Sep 19, 2023 09:39
 Subject: Re: Problems printing orders
 Viewed: 32 times
 Topic: Technical Issues
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jennnifer (3534)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Old Grey Bricks
In Technical Issues, TakeAbricK writes:

  
I can only do this when I 'print to PDF', but the problem occurs before
printing. I press print, get that awfull order on my screen and after that I
can choose to print it or save it as a PDF. So it's the same result.

Got it. Sorry, I couldn't help. I don't see any issues on a Windows 10
machine on Firefox or Chrome. I hope someone figures out a solution soon!

~Jen
 Author: krisz590 View Messages Posted By krisz590
 Posted: Sep 19, 2023 18:05
 Subject: Re: Problems printing orders
 Viewed: 38 times
 Topic: Technical Issues
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krisz590 (18818)

Location:  United Kingdom, England
Member Since Contact Type Status
Feb 19, 2008 Contact Member Seller
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Seller Ships to My Country Store: A Mix of Bricks
In Technical Issues, TakeAbricK writes:
  Anyone else having problems with printing orders?
Lines and images overlap and duplicate and the print doesn't cover the whole
page anymore. All print are going fine, except printing the BrickLink orders.

Using a Canon printer, Edge browser, overcome the problem by setting the scale
to 70%, found under more settings, reset every time you print.
 Author: PaulOfBricks View Messages Posted By PaulOfBricks
 Posted: Sep 20, 2023 09:57
 Subject: Re: Problems printing orders
 Viewed: 44 times
 Topic: Technical Issues
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PaulOfBricks (3945)

Location:  United Kingdom, England
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Seller Ships to My Country Store: PaulOfBricks UK ϟ
In Technical Issues, TakeAbricK writes:
  Anyone else having problems with printing orders?
Lines and images overlap and duplicate and the print doesn't cover the whole
page anymore. All print are going fine, except printing the BrickLink orders.

even trying to print this page comes out weird
 
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Sep 20, 2023 10:33
 Subject: Re: Problems printing orders
 Viewed: 38 times
 Topic: Technical Issues
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1001bricks (52377)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: 1001bricks
In Technical Issues, PaulOfBricks writes:
  In Technical Issues, TakeAbricK writes:
  Anyone else having problems with printing orders?
Lines and images overlap and duplicate and the print doesn't cover the whole
page anymore. All print are going fine, except printing the BrickLink orders.

even trying to print this page comes out weird

Here no printing problem on Firefox 115.2.1 esr
 Author: Stellar View Messages Posted By Stellar
 Posted: Sep 20, 2023 11:16
 Subject: Re: Problems printing orders
 Viewed: 37 times
 Topic: Technical Issues
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Stellar (3504)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In Technical Issues, PaulOfBricks writes:
  In Technical Issues, TakeAbricK writes:
  Anyone else having problems with printing orders?
Lines and images overlap and duplicate and the print doesn't cover the whole
page anymore. All print are going fine, except printing the BrickLink orders.

even trying to print this page comes out weird

I can confirm all these printing problems on Edge Windows 11, just reported the
problem...
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Sep 20, 2023 12:11
 Subject: Re: Problems printing orders
 Viewed: 42 times
 Topic: Technical Issues
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jennnifer (3534)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Old Grey Bricks
In Technical Issues, Stellar writes:
  In Technical Issues, PaulOfBricks writes:
  In Technical Issues, TakeAbricK writes:
  Anyone else having problems with printing orders?
Lines and images overlap and duplicate and the print doesn't cover the whole
page anymore. All print are going fine, except printing the BrickLink orders.

even trying to print this page comes out weird

I can confirm all these printing problems on Edge Windows 11, just reported the
problem...

Hmmm... it seems we need a poll!

Can you print or not?

Windows 10, 11, or Mac?

Chrome, Firefox, Edge, or Safari?

(I know I missed some but you get the point.)
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Sep 20, 2023 12:52
 Subject: Re: Problems printing orders
 Viewed: 37 times
 Topic: Technical Issues
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peregrinator (776)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
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Seller Ships to My Country Store: Faber Family Bricks
In Technical Issues, Stellar writes:
  In Technical Issues, PaulOfBricks writes:
  In Technical Issues, TakeAbricK writes:
  Anyone else having problems with printing orders?
Lines and images overlap and duplicate and the print doesn't cover the whole
page anymore. All print are going fine, except printing the BrickLink orders.

even trying to print this page comes out weird

I can confirm all these printing problems on Edge Windows 11, just reported the
problem...

Chrome works fine, Edge does not (I never use Edge but I just wanted to check
it).
 Author: Stellar View Messages Posted By Stellar
 Posted: Sep 20, 2023 14:51
 Subject: Re: Problems printing orders
 Viewed: 38 times
 Topic: Technical Issues
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Stellar (3504)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In Technical Issues, Stellar writes:
  In Technical Issues, PaulOfBricks writes:
  In Technical Issues, TakeAbricK writes:
  Anyone else having problems with printing orders?
Lines and images overlap and duplicate and the print doesn't cover the whole
page anymore. All print are going fine, except printing the BrickLink orders.

even trying to print this page comes out weird

I can confirm all these printing problems on Edge Windows 11, just reported the
problem...

Bug acknowledged seems to be a problem with just the newest version of Chromium
based browsers, a quick fix is in the works to release soon for the Order Details
page, for now
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Sep 20, 2023 16:38
 Subject: Re: Problems printing orders
 Viewed: 37 times
 Topic: Technical Issues
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jennnifer (3534)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Old Grey Bricks
In Technical Issues, Stellar writes:
  In Technical Issues, Stellar writes:
  In Technical Issues, PaulOfBricks writes:
  In Technical Issues, TakeAbricK writes:
  Anyone else having problems with printing orders?
Lines and images overlap and duplicate and the print doesn't cover the whole
page anymore. All print are going fine, except printing the BrickLink orders.

even trying to print this page comes out weird

I can confirm all these printing problems on Edge Windows 11, just reported the
problem...

Bug acknowledged seems to be a problem with just the newest version of Chromium
based browsers, a quick fix is in the works to release soon for the Order Details
page, for now

Ah, makes sense! Thanks for reporting. It probably still worked on my Chrome
because I refuse to update anything ever.

~Jen
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Sep 20, 2023 16:42
 Subject: Re: Problems printing orders
 Viewed: 29 times
 Topic: Technical Issues
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
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Store Closed Seller Does Not Ship to My Country Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Technical Issues, jennnifer writes:
  […]
because I refuse to update anything ever.

Famous last words
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Sep 20, 2023 16:54
 Subject: Re: Problems printing orders
 Viewed: 32 times
 Topic: Technical Issues
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jennnifer (3534)

Location:  USA, Illinois
Member Since Contact Type Status
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Seller Ships to My Country Store: Old Grey Bricks
In Technical Issues, SylvainLS writes:
  In Technical Issues, jennnifer writes:
  […]
because I refuse to update anything ever.

Famous last words

Maybe!

I'd still be using XP if the world had let me. It was the last time I knew
where everything was.

~Jen
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Sep 20, 2023 16:59
 Subject: Re: Problems printing orders
 Viewed: 38 times
 Topic: Technical Issues
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1001bricks (52377)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: 1001bricks
In Technical Issues, jennnifer writes:
  In Technical Issues, SylvainLS writes:
  In Technical Issues, jennnifer writes:
  […]
because I refuse to update anything ever.

Famous last words

Maybe!

I'd still be using XP if the world had let me. It was the last time I knew
where everything was.

Pff, you're sooooo outdated; do like me, use Windows 7!

Note I still use XP!
But in a VM - and I must admit a few times per year
 Author: PaulOfBricks View Messages Posted By PaulOfBricks
 Posted: Sep 25, 2023 05:39
 Subject: Re: Problems printing orders
 Viewed: 40 times
 Topic: Technical Issues
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PaulOfBricks (3945)

Location:  United Kingdom, England
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Seller Ships to My Country Store: PaulOfBricks UK ϟ
In Technical Issues, TakeAbricK writes:
  Anyone else having problems with printing orders?
Lines and images overlap and duplicate and the print doesn't cover the whole
page anymore. All print are going fine, except printing the BrickLink orders.

I don't think it is browser specific, because even now when I try to print
an order from my iphone, the order doesn't come out right.

It appears as if the right hand margin/border of the print area in portrait mode
isn't being acknowledged.

Usually we could set the zoom, the size of the items and images on the page would
auto size to fit within the margins. This isnt currently working.
 Author: Chessasaur View Messages Posted By Chessasaur
 Posted: Sep 25, 2023 18:39
 Subject: Re: Problems printing orders
 Viewed: 28 times
 Topic: Technical Issues
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Chessasaur (0)

Location:  USA, California
Member Since Contact Type Status
Apr 23, 2022 Contact Member Buyer
Buying Privileges - OK
In Technical Issues, PaulOfBricks writes:
  In Technical Issues, TakeAbricK writes:
  Anyone else having problems with printing orders?
Lines and images overlap and duplicate and the print doesn't cover the whole
page anymore. All print are going fine, except printing the BrickLink orders.

I don't think it is browser specific, because even now when I try to print
an order from my iphone, the order doesn't come out right.

It appears as if the right hand margin/border of the print area in portrait mode
isn't being acknowledged.

Usually we could set the zoom, the size of the items and images on the page would
auto size to fit within the margins. This isnt currently working.

I've had problems like this too when printing wanted lists from my PC. Tried
other browser, cleared cache, etc, but nothing worked. HOWEVER, it works fine
from my iPad and from my friend's PC.