Discussion Forum: Thread 345937

 Author: Tiggy2 View Messages Posted By Tiggy2
 Posted: Sep 4, 2023 21:42
 Subject: Buyer had wrong address
 Viewed: 88 times
 Topic: Shipping
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Tiggy2 (670)

Location:  Canada, Ontario
Member Since Contact Type Status
Jan 10, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Diamond L
So what to do?

The buyer did not have the apartment number on his shipping address.
Item was shipped on Aug/03, after me telling him on the 2nd I would be mailing
his parts the next day, and on Aug/04 he tells me the address is not complete.

It's now a month later and of course he did not get the parts so now what?
It's under $25.00, do I refund and hope I get the parts returned to me?
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Sep 4, 2023 21:54
 Subject: Re: Buyer had wrong address
 Viewed: 38 times
 Topic: Shipping
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Nubs_Select (3818)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Shipping, Tiggy2 writes:
  So what to do?

The buyer did not have the apartment number on his shipping address.
Item was shipped on Aug/03, after me telling him on the 2nd I would be mailing
his parts the next day, and on Aug/04 he tells me the address is not complete.

It's now a month later and of course he did not get the parts so now what?
It's under $25.00, do I refund and hope I get the parts returned to me?

I'm pretty sure this is one of the few cases where sellers are not responsible
if I'm not mistaken (if i am someone will probably correct me shortly) for
the package if the buyer supplied an incorrect address. Funny enough i had the
same situation awhile back but the package was returned back to me after some
time (don't remember how long but i think it was over a month) and then i
reshipped it out to the updated address and it arrived fine
 Author: Tiggy2 View Messages Posted By Tiggy2
 Posted: Sep 4, 2023 23:20
 Subject: Re: Buyer had wrong address
 Viewed: 46 times
 Topic: Shipping
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Tiggy2 (670)

Location:  Canada, Ontario
Member Since Contact Type Status
Jan 10, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Diamond L
In Shipping, Nubs_Select writes:
  In Shipping, Tiggy2 writes:
  So what to do?

The buyer did not have the apartment number on his shipping address.
Item was shipped on Aug/03, after me telling him on the 2nd I would be mailing
his parts the next day, and on Aug/04 he tells me the address is not complete.

It's now a month later and of course he did not get the parts so now what?
It's under $25.00, do I refund and hope I get the parts returned to me?

I'm pretty sure this is one of the few cases where sellers are not responsible
if I'm not mistaken (if i am someone will probably correct me shortly) for
the package if the buyer supplied an incorrect address. Funny enough i had the
same situation awhile back but the package was returned back to me after some
time (don't remember how long but i think it was over a month) and then i
reshipped it out to the updated address and it arrived fine

I had a similar situation but it was my mistake, package did come back to me
but I had refunded the buyer as it was my error.