Discussion Forum: Thread 345775

 Author: classitter2012 View Messages Posted By classitter2012
 Posted: Sep 2, 2023 07:01
 Subject: Hello I have a scammer. will admin. Help?
 Viewed: 175 times
 Topic: Problem Order
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classitter2012 (2254)

Location:  USA, Michigan
Member Since Contact Type Status
Jan 20, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Life of Bricks
Hello. I have an order where the buyer is stating the order is used because the
minifigures are assembled. That goes against bricklinks terms and the person
is just fishing for money back. I need help from administration to contact this
person or me to get this figured out. I guarantee if admin. goes through this
buyers messages he does this to every seller.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Sep 2, 2023 07:08
 Subject: Re: Hello I have a scammer. will admin. Help?
 Viewed: 86 times
 Topic: Problem Order
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Problem Order, classitter2012 writes:
  Hello. I have an order where the buyer is stating the order is used because the
minifigures are assembled. That goes against bricklinks terms and the person
is just fishing for money back. I need help from administration to contact this
person or me to get this figured out. I guarantee if admin. goes through this
buyers messages he does this to every seller.

Hi,

You can contact the Help Desk here: https://www.bricklink.com/v3/help/contact.page
or here: https://helpdesk.bricklink.com/Main/ (you need to re-register with the
same address as on the main site)

The second site allows to follow your tickets (even if opened the other way).
(Note that the tickets are shown as “closed” as soon as they get an answer. 
That doesn’t mean they are closed / dismissed / rejected / ….  It’s just how
the UI works.)
 Author: Vosblokjes View Messages Posted By Vosblokjes
 Posted: Sep 3, 2023 02:09
 Subject: Re: Hello I have a scammer. will admin. Help?
 Viewed: 48 times
 Topic: Problem Order
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Vosblokjes (7206)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
Dec 5, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Vosblokjes
In Problem Order, SylvainLS writes:
  In Problem Order, classitter2012 writes:
  Hello. I have an order where the buyer is stating the order is used because the
minifigures are assembled. That goes against bricklinks terms and the person
is just fishing for money back. I need help from administration to contact this
person or me to get this figured out. I guarantee if admin. goes through this
buyers messages he does this to every seller.

Hi,

You can contact the Help Desk here: https://www.bricklink.com/v3/help/contact.page
or here: https://helpdesk.bricklink.com/Main/ (you need to re-register with the
same address as on the main site)

The second site allows to follow your tickets (even if opened the other way).
(Note that the tickets are shown as “closed” as soon as they get an answer. 
That doesn’t mean they are closed / dismissed / rejected / ….  It’s just how
the UI works.)


Or just point them to the terms https://www.bricklink.com/help.asp?helpID=102

New Minifigures - Minifigures are brand new, taken directly from new sets or
purchased as new in another form such as accessory packs or Pick A Brick and
have been handled only for sorting. Minifigures may be listed as new either assembled
or unassembled.
 Author: ghyde View Messages Posted By ghyde
 Posted: Sep 2, 2023 15:10
 Subject: (Cancelled)
 Viewed: 49 times
 Topic: Problem Order
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ghyde (203)

Location:  Australia, Queensland
Member Since Contact Type Status Collage
May 10, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Far North Bricks
(Cancelled)
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Sep 3, 2023 02:26
 Subject: Re: Hello I have a scammer. will admin. Help?
 Viewed: 63 times
 Topic: Problem Order
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yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Problem Order, classitter2012 writes:
  Hello. I have an order where the buyer is stating the order is used because the
minifigures are assembled. That goes against bricklinks terms and the person
is just fishing for money back. I need help from administration to contact this
person or me to get this figured out. I guarantee if admin. goes through this
buyers messages he does this to every seller.

How can you guarantee this? As many sellers don't assemble new minifigures,
especially creasing the capes by applying them then putting them into storage.