Discussion Forum: Thread 345664

 Author: fantasia1314 View Messages Posted By fantasia1314
 Posted: Aug 31, 2023 13:57
 Subject: Order Status Change
 Viewed: 94 times
 Topic: Problem Order
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fantasia1314 (79)

Location:  USA, New York
Member Since Contact Type Status
Aug 20, 2022 Contact Member Buyer
Buying Privileges - OK
I was not be able to change the order status of one of my order shown Paid but
I have already received but I was not be able to reach the seller by private
message or email for weeks and now that shop is shown closed. Does anyone know
how to make that status change so that I can complete from my side. Thank you
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Aug 31, 2023 14:03
 Subject: (Cancelled)
 Viewed: 22 times
 Topic: Problem Order
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Nubs_Select (3783)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
(Cancelled)
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Aug 31, 2023 14:06
 Subject: Re: Order Status Change
 Viewed: 35 times
 Topic: Problem Order
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Problem Order, Nubs_Select writes:
  In Problem Order, fantasia1314 writes:
  I was not be able to change the order status of one of my order shown Paid but
I have already received but I was not be able to reach the seller by private
message or email for weeks and now that shop is shown closed. Does anyone know
how to make that status change so that I can complete from my side. Thank you

Sounds like taxes were involved and you paid offsite meaning the seller is keeping
tax money which let’s just say is not legal. You should contact you seller have
them send you a refund and also repay onsite. No there is no other workaround

Too fast Nubs: OP said it’s “Paid.”
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Aug 31, 2023 14:34
 Subject: Re: Order Status Change
 Viewed: 22 times
 Topic: Problem Order
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peregrinator (777)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Problem Order, SylvainLS writes:
  In Problem Order, Nubs_Select writes:
  In Problem Order, fantasia1314 writes:
  I was not be able to change the order status of one of my order shown Paid but
I have already received but I was not be able to reach the seller by private
message or email for weeks and now that shop is shown closed. Does anyone know
how to make that status change so that I can complete from my side. Thank you

Sounds like taxes were involved and you paid offsite meaning the seller is keeping
tax money which let’s just say is not legal. You should contact you seller have
them send you a refund and also repay onsite. No there is no other workaround

Too fast Nubs: OP said it’s “Paid.”

Right, we don't know why the seller didn't mark it as "Shipped"
- I had one such order that I placed last year for a Christmas present: paid
onsite, the seller sent it, and I received it; but it was never marked as "Shipped"
so stayed "Paid" until it fell off.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Aug 31, 2023 14:34
 Subject: Re: Order Status Change
 Viewed: 24 times
 Topic: Problem Order
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Nubs_Select (3783)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
  Too fast Nubs: OP said it’s “Paid.”

brain hears paid brain tell hands to type tax response
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Aug 31, 2023 14:42
 Subject: Re: Order Status Change
 Viewed: 23 times
 Topic: Problem Order
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Nubs_Select (3783)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Problem Order, Nubs_Select writes:
  
  Too fast Nubs: OP said it’s “Paid.”

brain hears paid brain tell hands to type tax response

The funny thing is I did read it fully twice before I responded I guess my brain
just read something completely different then was written. To be fair I was frying
rice which I burnt while it was still cold
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Aug 31, 2023 15:02
 Subject: Re: Order Status Change
 Viewed: 20 times
 Topic: Problem Order
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Problem Order, Nubs_Select writes:
  In Problem Order, Nubs_Select writes:
  
  Too fast Nubs: OP said it’s “Paid.”

brain hears paid brain tell hands to type tax response

You mean there’s a brain between your ears and hands?  It’s not a Nubs-GPT instance?



  The funny thing is I did read it fully twice before I responded I guess my brain
just read something completely different then was written. To be fair I was frying
rice which I burnt while it was still cold

You’re priceless… or rather rice-less now
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Aug 31, 2023 15:05
 Subject: Re: Order Status Change
 Viewed: 19 times
 Topic: Problem Order
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Nubs_Select (3783)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Problem Order, SylvainLS writes:
  In Problem Order, Nubs_Select writes:
  In Problem Order, Nubs_Select writes:
  
  Too fast Nubs: OP said it’s “Paid.”

brain hears paid brain tell hands to type tax response

You mean there’s a brain between your ears and hands?  It’s not a Nubs-GPT instance?




  
  The funny thing is I did read it fully twice before I responded I guess my brain
just read something completely different then was written. To be fair I was frying
rice which I burnt while it was still cold

You’re priceless… or rather rice-less now

can confirm it didn't taste good
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Aug 31, 2023 14:04
 Subject: Re: Order Status Change
 Viewed: 27 times
 Topic: Problem Order
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Problem Order, fantasia1314 writes:
  I was not be able to change the order status of one of my order shown Paid but
I have already received but I was not be able to reach the seller by private
message or email for weeks and now that shop is shown closed. Does anyone know
how to make that status change so that I can complete from my side. Thank you

Hi,

As a buyer, you can’t change the status if the seller hasn’t set it to “shipped.”

You can contact the Help Desk here: https://www.bricklink.com/v3/help/contact.page
or here: https://helpdesk.bricklink.com/Main/ (you need to re-register with the
same address as on the main site)

The second site allows to follow your tickets (even if opened the other way).
(Note that the tickets are shown as “closed” as soon as they get an answer. 
That doesn’t mean they are closed / dismissed / rejected / ….  It’s just how
the UI works *roll-eyes*)