| Discussion Forum: Thread 344796 |
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| | | Author: | Hal8472  | | Posted: | Aug 16, 2023 13:11 | | Subject: | Enable my package dimensions inventory items | | Viewed: | 42 times | | Topic: | Technical Issues | |
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| Ongoing efforts to properly ship minifigures unassembled when there assembled
dimensions are over 2cm. Canadian oversized envelope sort of thing.
So far I have gone to My Store - Settings - Management: and enabled Enable my
weight and my packing dimensions on each item for sale. I now see the dimensions
for each of my inventory items.
I have gone in an changed one such Minifig (JW115 Robert Muldoon). (actually
changed it to 1cm x 1cm x 1cm).
However, still no luck. Potential buyer still sees this item not make it to
my oversized lettermail setting. Only the parcel option for shipping. I ship
many items oversized lettermail so can confirm that this setting definitely works.
I also have no way checking this because I can't place an order from my
own store.
Anyone have any idea which setting I can check, which I may have missed. I would
like to fix it and then check the assembled sizes of all my other minifigs.
Thanks
Andrew
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| | | | | Author: | Nubs_Select | | Posted: | Aug 16, 2023 13:23 | | Subject: | Re: Enable my package dimensions inventory items | | Viewed: | 23 times | | Topic: | Technical Issues | |
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| | | However, still no luck. Potential buyer still sees this item not make it to
my oversized lettermail setting. Only the parcel option for shipping. I ship
many items oversized lettermail so can confirm that this setting definitely works.
I also have no way checking this because I can't place an order from my
own store.
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If I’m not mistaken you can have a second account for testing
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| | | | | | | Author: | macebobo | | Posted: | Aug 16, 2023 13:58 | | Subject: | Re: Enable my package dimensions inventory items | | Viewed: | 22 times | | Topic: | Technical Issues | |
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| In Technical Issues, Nubs_Select writes:
| | | | However, still no luck. Potential buyer still sees this item not make it to
my oversized lettermail setting. Only the parcel option for shipping. I ship
many items oversized lettermail so can confirm that this setting definitely works.
I also have no way checking this because I can't place an order from my
own store.
|
If I’m not mistaken you can have a second account for testing
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You can, but you need to ask BL first.
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| | | | | | | | | Author: | Hal8472 | | Posted: | Aug 16, 2023 14:05 | | Subject: | Re: Enable my package dimensions inventory items | | Viewed: | 22 times | | Topic: | Technical Issues | |
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| In Technical Issues, macebobo writes:
| | In Technical Issues, Nubs_Select writes:
| | | | However, still no luck. Potential buyer still sees this item not make it to
my oversized lettermail setting. Only the parcel option for shipping. I ship
many items oversized lettermail so can confirm that this setting definitely works.
I also have no way checking this because I can't place an order from my
own store.
|
If I’m not mistaken you can have a second account for testing
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You can, but you need to ask BL first.
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True. But for this I currently know it's not working for customers, but
not why. Is there something in the background which needs an update cycle?
Or if I change something in my inventory does it take effect immediately? Looking
for ideas.
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Canada, Ontario
USA, Oregon