| Discussion Forum: Thread 344024 |
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| | | Author: | Prepster  | | Posted: | Aug 3, 2023 11:57 | | Subject: | Store terms | | Viewed: | 119 times | | Topic: | General | |
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| A store had a policy of “minimal” handling on terms page. I did not agree that
6.00 was minimal and I asked to cancel order. (Yes. I should have asked for
a quote). They also charge 2.00 insurance on a 60.00 UPS order.
They refused to cancel and I paid for the order and left negative feedback.
He changed terms today to the following:
.50 plus 7% to cover payment processing and BL fees.
He also changed the 2.00 insurance to orders over $100 today
This is a US store.
Thoughts? Stating they are essentially charging PayPal and BL fees to customer.
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| | | | | Author: | cosmicray | | Posted: | Aug 3, 2023 12:17 | | Subject: | Re: Store terms | | Viewed: | 45 times | | Topic: | General | |
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| In General, Prepster writes:
| | A store had a policy of “minimal” handling on terms page. I did not agree that
6.00 was minimal and I asked to cancel order. (Yes. I should have asked for
a quote). They also charge 2.00 insurance on a 60.00 UPS order.
They refused to cancel and I paid for the order and left negative feedback.
He changed terms today to the following:
.50 plus 7% to cover payment processing and BL fees.
He also changed the 2.00 insurance to orders over $100 today
This is a US store.
Thoughts? Stating they are essentially charging PayPal and BL fees to customer.
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USPS recently (early July) changed their standard coverage on GA and PM to include
$100 of insurance, at no extra charge. So the insurance change is to reflect
this USPS change. If you ordered since July 9th, then the package had insurance
that covered up to $100 included.
The other fee, I’m not going to comment on.
Nita Rae
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| | | | | Author: | wildchicken13 | | Posted: | Aug 3, 2023 12:18 | | Subject: | Re: Store terms | | Viewed: | 46 times | | Topic: | General | |
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| In General, Prepster writes:
| | A store had a policy of “minimal” handling on terms page. I did not agree that
6.00 was minimal and I asked to cancel order. (Yes. I should have asked for
a quote). They also charge 2.00 insurance on a 60.00 UPS order.
They refused to cancel and I paid for the order and left negative feedback.
He changed terms today to the following:
.50 plus 7% to cover payment processing and BL fees.
He also changed the 2.00 insurance to orders over $100 today
This is a US store.
Thoughts? Stating they are essentially charging PayPal and BL fees to customer.
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Looking at the previous version of their terms (from March), I see the following:
- Orders over $50 will require insurance and/or signature
- All orders are subject to a $.50 and 7% of the total order fee to account for
payment processing and BL fees.
- Anything over 16oz will ship USPS Priority Mail or UPS Ground. The rates will
vary depending on your location.
The only difference I can see now is that the threshold for insurance has been
raised from $50 to $100, probably due to the new USPS Ground Advantage® service.
U.S. sellers shouldn't be charging PayPal fees to consumers, but $8 shipping
($6 postage + $2 insurance) on an order over 16 oz is actually pretty reasonable.
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| | | | | | | Author: | Prepster | | Posted: | Aug 3, 2023 12:22 | | Subject: | Re: Store terms | | Viewed: | 34 times | | Topic: | General | |
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| To be clear. They charged 12.00 shipping, $2.00 insurance and $6+ to cover PayPal
and BL fees.
In General, wildchicken13 writes:
| | In General, Prepster writes:
| | A store had a policy of “minimal” handling on terms page. I did not agree that
6.00 was minimal and I asked to cancel order. (Yes. I should have asked for
a quote). They also charge 2.00 insurance on a 60.00 UPS order.
They refused to cancel and I paid for the order and left negative feedback.
He changed terms today to the following:
.50 plus 7% to cover payment processing and BL fees.
He also changed the 2.00 insurance to orders over $100 today
This is a US store.
Thoughts? Stating they are essentially charging PayPal and BL fees to customer.
|
Looking at the previous version of their terms (from March), I see the following:
- Orders over $50 will require insurance and/or signature
- All orders are subject to a $.50 and 7% of the total order fee to account for
payment processing and BL fees.
- Anything over 16oz will ship USPS Priority Mail or UPS Ground. The rates will
vary depending on your location.
The only difference I can see now is that the threshold for insurance has been
raised from $50 to $100, probably due to the new USPS Ground Advantage® service.
U.S. sellers shouldn't be charging PayPal fees to consumers, but $8 shipping
($6 postage + $2 insurance) on an order over 16 oz is actually pretty reasonable.
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| | | | | | | | | Author: | wildchicken13 | | Posted: | Aug 3, 2023 12:25 | | Subject: | Re: Store terms | | Viewed: | 42 times | | Topic: | General | |
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| In General, Prepster writes:
| | To be clear. They charged 12.00 shipping, $2.00 insurance and $6+ to cover PayPal
and BL fees.
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So $20 total? Yes, that seems a bit excessive.
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| | | | | | | | | | | Author: | peregrinator | | Posted: | Aug 3, 2023 13:02 | | Subject: | Re: Store terms | | Viewed: | 31 times | | Topic: | General | |
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| In General, wildchicken13 writes:
| | In General, Prepster writes:
| | To be clear. They charged 12.00 shipping, $2.00 insurance and $6+ to cover PayPal
and BL fees.
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So $20 total? Yes, that seems a bit excessive.
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"These fees allow me to continue to offer lower prices."
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| | | | | | | | | | | | | Author: | SylvainLS | | Posted: | Aug 3, 2023 13:04 | | Subject: | Re: Store terms | | Viewed: | 31 times | | Topic: | General | |
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| In General, peregrinator writes:
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"These fees allow me to continue to offer lower prices."
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“…and not pay all fees I owe to BL” 
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| | | | | | | | | Author: | peregrinator | | Posted: | Aug 3, 2023 12:51 | | Subject: | Re: Store terms | | Viewed: | 39 times | | Topic: | General | |
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| In General, Prepster writes:
| | To be clear. They charged 12.00 shipping, $2.00 insurance and $6+ to cover PayPal
and BL fees.
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$6 on a $60 order to cover PP and BL fees? That's quite a bit more than 7%
+ $0.50
Are they charging that same 7% on the shipping and insurance?
7% of $74 = 5.18 + 0.50 = $5.68
Still seems high.
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| | | | | Author: | brac.brick | | Posted: | Aug 3, 2023 13:08 | | Subject: | Re: Store terms | | Viewed: | 48 times | | Topic: | General | |
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| In General, Prepster writes:
| | A store had a policy of “minimal” handling on terms page. I did not agree that
6.00 was minimal and I asked to cancel order. (Yes. I should have asked for
a quote). They also charge 2.00 insurance on a 60.00 UPS order.
They refused to cancel and I paid for the order and left negative feedback.
He changed terms today to the following:
.50 plus 7% to cover payment processing and BL fees.
He also changed the 2.00 insurance to orders over $100 today
This is a US store.
Thoughts? Stating they are essentially charging PayPal and BL fees to customer.
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The terms on their store are a bit confusing. They still have the Orders over
$50 will require insurance &/or signature and then there is another entry, that
orders over $100 will require insurance & signature.
There are some other issues in their terms , especially where they claim that
if you need alternate parts or variations, you are stuck with whatever they send
you unless you contact them ahead of time or as a note on the order. The shipping
rates are ridiculously high and I suspect they are using retail rates , not any
commercial ones such as you would get on Pirate ship. 0-4 ounces is $6, that
is before any $0.50 fee + 7% of the order total . However they do ship UPS &
USPS so maybe the prices are for both shipping methods .
Interesting store and not one I would ever shop at.
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USA, South Carolina
France, Nouvelle-Aquitaine
