Discussion Forum: Thread 343681

 Author: yonatanderson View Messages Posted By yonatanderson
 Posted: Jul 28, 2023 20:20
 Subject: (Cancelled)
 Viewed: 72 times
 Topic: Sales
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yonatanderson (29)

Location:  USA, Illinois
Member Since Contact Type Status
May 27, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yoni’sTechnicStoreAndMore
(Cancelled)
 Author: rainbowmist View Messages Posted By rainbowmist
 Posted: Jul 28, 2023 21:08
 Subject: Re: 10% off coupon for your feedback
 Viewed: 21 times
 Topic: Sales
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rainbowmist (1174)

Location:  USA, Michigan
Member Since Contact Type Status
Oct 31, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: RainbowMists Bricks
In Sales, yonatanderson writes:
  Hi everyone,

When you buy from my store and leave feedback (I appreciate honest feedback),
I will issue you a coupon for 10% your next order.

Excellent idea
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 28, 2023 21:52
 Subject: Re: 10% off coupon for your feedback
 Viewed: 36 times
 Topic: Sales
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1001bricks (52316)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Sales, rainbowmist writes:
  In Sales, yonatanderson writes:
  Hi everyone,

When you buy from my store and leave feedback (I appreciate honest feedback),
I will issue you a coupon for 10% your next order.

Excellent idea


Absolutely not, and it's not authorized here - sorry.
At the best it's just buying feedbacks:

https://www.bricklink.com/help.asp?helpID=97

OP has to offer a Coupon to every order or not.
 Author: rainbowmist View Messages Posted By rainbowmist
 Posted: Jul 29, 2023 17:10
 Subject: Re: 10% off coupon for your feedback
 Viewed: 25 times
 Topic: Sales
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rainbowmist (1174)

Location:  USA, Michigan
Member Since Contact Type Status
Oct 31, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: RainbowMists Bricks
In Sales, 1001bricks writes:
  In Sales, rainbowmist writes:
  In Sales, yonatanderson writes:
  Hi everyone,

When you buy from my store and leave feedback (I appreciate honest feedback),
I will issue you a coupon for 10% your next order.

Excellent idea


Absolutely not, and it's not authorized here - sorry.
At the best it's just buying feedbacks:

https://www.bricklink.com/help.asp?helpID=97

OP has to offer a Coupon to every order or not.

Excuse me but why does most every member on this discussion page shoot me down
for having an opinion or problem?????? I am in my 40s and don't need this.
Everyone else can have a an opinion. I am sorry if I don't know everything
about selling or rules. A seller can issue a coupon whenever they want so what
does it matter about telling a potential buyer about it? Why does everyone have
an attitude about everything? Don't worry I won't post ANYTHING again
on this discussion page.
 Author: WhiteHorseMatt View Messages Posted By WhiteHorseMatt
 Posted: Jul 29, 2023 17:26
 Subject: Re: 10% off coupon for your feedback
 Viewed: 25 times
 Topic: Sales
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WhiteHorseMatt (1425)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 3, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: White Horse Bricks
  Excuse me but why does most every member on this discussion page shoot me down
for having an opinion or problem?????? I am in my 40s and don't need this.
Everyone else can have a an opinion. I am sorry if I don't know everything
about selling or rules. A seller can issue a coupon whenever they want so what
does it matter about telling a potential buyer about it? Why does everyone have
an attitude about everything? Don't worry I won't post ANYTHING again
on this discussion page.

I think the problem isn't 'telling a potential buyer about it'.
More like 'telling existing buyers that if they act in a way beneficial to
you, then you will offer them things others can't get.'

I have to say I tried a similar coupon when buyers marked orders as complete
when I first started selling. I quickly stopped as it made little to no difference
to the store and I felt it wasn't worth the admin time. These days I rarely
bother with coupons except as an occasional GOGW or a thank you to someone who
has helped me out.

Matt
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 29, 2023 18:45
 Subject: Re: 10% off coupon for your feedback
 Viewed: 36 times
 Topic: Sales
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1001bricks (52316)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
  
  Absolutely not, and it's not authorized here - sorry.
At the best it's just buying feedbacks:

https://www.bricklink.com/help.asp?helpID=97

OP has to offer a Coupon to every order or not.

  I am sorry if I don't know everything about selling or rules.

Then please simply read Help and TOS?

In fact the rule is to protect you and me as small shops (I'm a bigger small
shop, but still small).

Imagine those big Featured shops giving $20 in refund, coupon or discount for
every Positive feedback? They'd get 99% feedbacks!

While you and me receive maybe 40 to 60% feedback // orders

Which is why one shouldn't propose any extra service, refund, rebate or anything
in exchange for a feedback.


  Don't worry I won't post ANYTHING again on this discussion page.

I'd be sincerely VERY sorry about this, it wasn't the idea.
 Author: VOTB View Messages Posted By VOTB
 Posted: Jul 29, 2023 16:33
 Subject: Re: 10% off coupon for your feedback
 Viewed: 21 times
 Topic: Sales
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VOTB (143)

Location:  USA, Oregon
Member Since Contact Type Status
Mar 22, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Valley Of The Bricks
I have done this since the opening of my store. I state in the drive-through
email "All buyers that provide feedback will receive a coupon for your next
purchase." It would be against the rules to say give me positive feedback
and you will get XX off your next order. You may realize that I don't state
how much the coupon is. For customers that place large orders, the coupon tends
to be more worthwhile.

I don't know of anyone who would be motivated to give negative feedback to
get a coupon though.

I can tell you that I do not feel it significantly increases feedback. Of the
coupons sent out to date, only 4% have used the coupons.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 29, 2023 16:47
 Subject: Re: 10% off coupon for your feedback
 Viewed: 23 times
 Topic: Sales
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1001bricks (52316)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Sales, VOTB writes:
  I have done this since the opening of my store. I state in the drive-through
email "All buyers that provide feedback will receive a coupon for your next
purchase."

Sorry but it's essentially buying feedbacks, whatever the price is,
or is announced or not.

I don't think it's allowed, but I'm sure it's not fair
for your buyers too shy or too busy to give you a feedback; as like the others
they did place a nice order. They deserve a coupon also.

See:
https://www.bricklink.com/message.asp?ID=1422526
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jul 29, 2023 17:10
 Subject: Re: 10% off coupon for your feedback
 Viewed: 14 times
 Topic: Sales
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Sales, VOTB writes:
  I have done this since the opening of my store. I state in the drive-through
email "All buyers that provide feedback will receive a coupon for your next
purchase." It would be against the rules to say give me positive feedback
and you will get XX off your next order. You may realize that I don't state
how much the coupon is. For customers that place large orders, the coupon tends
to be more worthwhile.

I don't know of anyone who would be motivated to give negative feedback to
get a coupon though.

I agree with Sylvain: I don’t see any difference, it’s still buying feedback
to me.


  I can tell you that I do not feel it significantly increases feedback. Of the
coupons sent out to date, only 4% have used the coupons.

You have a small store: most buyers would already have bought everything they
need/can the first time to make the shipping cost worth it.
And even if they know about the coupon, as they don’t know its value, splitting
their order would be a (loosing) bet as the second shipping would certainly cost
more than the coupon.
So it’s only people who forgot something and/or are in love with the mailperson
who used the coupons