Discussion Forum: Thread 342821

 Author: sonnich View Messages Posted By sonnich
 Posted: Jul 13, 2023 09:37
 Subject: Removed items from order, how to approve?
 Viewed: 63 times
 Topic: Technical Issues
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sonnich (328)

Location:  Estonia, Harjumaa
Member Since Contact Type Status
Nov 21, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Parts from Estonia
Customer wanted to remove items. Next it needs to be approved?

By whom? And how?

Is there a (illustrative) help page for this?
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 13, 2023 09:40
 Subject: Re: Removed items from order, how to approve?
 Viewed: 37 times
 Topic: Technical Issues
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1001bricks (52425)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Technical Issues, sonnich writes:
  Customer wanted to remove items. Next it needs to be approved?
By whom? And how?

Buyer uses:
https://www.bricklink.com/retractOrderItem.asp

Then you'll receive an e-mail with a click button, follow it, and approve
one by one the changes; validate the whole at the end.


  Is there a (illustrative) help page for this?

Help pages?
 Author: Stellar View Messages Posted By Stellar
 Posted: Jul 13, 2023 11:49
 Subject: Re: Removed items from order, how to approve?
 Viewed: 25 times
 Topic: Technical Issues
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Stellar (3518)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In Technical Issues, 1001bricks writes:
  In Technical Issues, sonnich writes:
  Customer wanted to remove items. Next it needs to be approved?
By whom? And how?

Buyer uses:
https://www.bricklink.com/retractOrderItem.asp

Then you'll receive an e-mail with a click button, follow it, and approve
one by one the changes; validate the whole at the end.


  Is there a (illustrative) help page for this?

Help pages?

https://www.bricklink.com/help.asp?helpID=267&q=removal

And if the seller is the one that submits the removal request in that form then
the buyer is the one who have to accept.

Also, only if the buyer initiates the request is when the site lets the seller
approve AND CHOOSE to return to their store inventory