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| | Author: | Adjour | Posted: | Jul 10, 2023 11:14 | Subject: | Um, is this ok, excessive neutrals by seller | Viewed: | 339 times | Topic: | Terms and Policies | |
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| I just ran across a seller that is handing out neutrals for buyers not marking
orders "completed" within a month.
He's given out nearly 150 of them
Is this....ok? I mean it seems like a bizarre abuse of the feedback system and
I'm sure its alienating new buyers
Crystal
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| | | | Author: | peregrinator | Posted: | Jul 10, 2023 11:21 | Subject: | Re: Um, is this ok, excessive neutrals by seller | Viewed: | 99 times | Topic: | Terms and Policies | |
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| In Terms and Policies, Adjour writes:
| Is this....ok? I mean it seems like a bizarre abuse of the feedback system and
I'm sure its alienating new buyers
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I guess it's his right but if I were one of the buyers affected I'd give
him a negative
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| | | | Author: | jennnifer | Posted: | Jul 10, 2023 11:33 | Subject: | Re: Um, is this ok, excessive neutrals by seller | Viewed: | 97 times | Topic: | Terms and Policies | |
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| In Terms and Policies, Adjour writes:
| I just ran across a seller that is handing out neutrals for buyers not marking
orders "completed" within a month.
He's given out nearly 150 of them
Is this....ok? I mean it seems like a bizarre abuse of the feedback system and
I'm sure its alienating new buyers
Crystal
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I think it would be entirely appropriate to contact them and let them know their
behavior is way out of the norm. They're our buyers too!
~Jen
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| | | | | | Author: | Adjour | Posted: | Jul 10, 2023 12:43 | Subject: | Re: Um, is this ok, excessive neutrals by seller | Viewed: | 97 times | Topic: | Terms and Policies | |
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| In Terms and Policies, jennnifer writes:
| In Terms and Policies, Adjour writes:
| I just ran across a seller that is handing out neutrals for buyers not marking
orders "completed" within a month.
He's given out nearly 150 of them
Is this....ok? I mean it seems like a bizarre abuse of the feedback system and
I'm sure its alienating new buyers
Crystal
|
I think it would be entirely appropriate to contact them and let them know their
behavior is way out of the norm. They're our buyers too!
~Jen
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Well some of his feedback describes him as "hostile" which I don't
really want to deal with
Shocking thing is out of 158 neutrals given out. Only 10 people returned the
favor, which also blows mind
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| | | | | | | | Author: | jennnifer | Posted: | Jul 10, 2023 13:19 | Subject: | Re: Um, is this ok, excessive neutrals by seller | Viewed: | 95 times | Topic: | Terms and Policies | |
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| In Terms and Policies, Adjour writes:
| In Terms and Policies, jennnifer writes:
| In Terms and Policies, Adjour writes:
| I just ran across a seller that is handing out neutrals for buyers not marking
orders "completed" within a month.
He's given out nearly 150 of them
Is this....ok? I mean it seems like a bizarre abuse of the feedback system and
I'm sure its alienating new buyers
Crystal
|
I think it would be entirely appropriate to contact them and let them know their
behavior is way out of the norm. They're our buyers too!
~Jen
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Well some of his feedback describes him as "hostile" which I don't
really want to deal with
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Then, I would report them to Help Desk with the reason: Other - "Making BrickLink
look bad for the rest of us."
~Jen
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| | | | | | | | | | Author: | 1001bricks | Posted: | Jul 10, 2023 13:22 | Subject: | Re: Um, is this ok, excessive neutrals by seller | Viewed: | 87 times | Topic: | Terms and Policies | |
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| | | Well some of his feedback describes him as "hostile" which I don't
really want to deal with
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Then, I would report them to Help Desk with the reason: Other - "Making BrickLink
look bad for the rest of us."
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It does!
And apparently Admins have read; those Neutrals are being removed as of right
now.
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| | | | | | | | | | | | Author: | Adjour | Posted: | Jul 10, 2023 13:24 | Subject: | Re: Um, is this ok, excessive neutrals by seller | Viewed: | 76 times | Topic: | Terms and Policies | |
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| In Terms and Policies, 1001bricks writes:
| | | Well some of his feedback describes him as "hostile" which I don't
really want to deal with
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Then, I would report them to Help Desk with the reason: Other - "Making BrickLink
look bad for the rest of us."
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It does!
And apparently Admins have read; those Neutrals are being removed as of right
now.
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Yes it's being remedied.
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| | | | | | | | | | Author: | Adjour | Posted: | Jul 10, 2023 13:25 | Subject: | Re: Um, is this ok, excessive neutrals by seller | Viewed: | 91 times | Topic: | Terms and Policies | |
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| In Terms and Policies, jennnifer writes:
| In Terms and Policies, Adjour writes:
| In Terms and Policies, jennnifer writes:
| In Terms and Policies, Adjour writes:
| I just ran across a seller that is handing out neutrals for buyers not marking
orders "completed" within a month.
|
|
|
|
| | | I think it would be entirely appropriate to contact them and let them know their
behavior is way out of the norm. They're our buyers too!
~Jen
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Well some of his feedback describes him as "hostile" which I don't
really want to deal with
|
Then, I would report them to Help Desk with the reason: Other - "Making BrickLink
look bad for the rest of us."
~Jen
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I wasn't sure that's why I asked here.
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| | | | Author: | runner.caller | Posted: | Jul 10, 2023 11:52 | Subject: | Re: Um, is this ok, excessive neutrals by seller | Viewed: | 111 times | Topic: | Terms and Policies | |
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| In Terms and Policies, Adjour writes:
| I just ran across a seller that is handing out neutrals for buyers not marking
orders "completed" within a month.
He's given out nearly 150 of them
Is this....ok? I mean it seems like a bizarre abuse of the feedback system and
I'm sure its alienating new buyers
Crystal
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Sounds like a tiny IQ mentality there.
Cheers to the buyers and sellers who care more about the product (lego) than
the byproduct of feedback score and even lower down the list: digital order statuses...
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| | | | | | Author: | WoutR | Posted: | Jul 10, 2023 15:21 | Subject: | Re: Um, is this ok, excessive neutrals by seller | Viewed: | 99 times | Topic: | Terms and Policies | |
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| In Terms and Policies, runner.caller writes:
| Cheers to the buyers and sellers who care more about the product (lego) than
the byproduct of feedback score and even lower down the list: digital order statuses...
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Agreed.
But still... congratulations on the Dark Turquoise Brick
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| | | | Author: | yorbrick | Posted: | Jul 10, 2023 12:57 | Subject: | Re: Um, is this ok, excessive neutrals by seller | Viewed: | 94 times | Topic: | Terms and Policies | |
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| In Terms and Policies, Adjour writes:
| I just ran across a seller that is handing out neutrals for buyers not marking
orders "completed" within a month.
He's given out nearly 150 of them
Is this....ok? I mean it seems like a bizarre abuse of the feedback system and
I'm sure its alienating new buyers
|
This shows why it is a good idea to check both the feedback received and the
feedback left by a seller. I'd least favourite the store and buy elsewhere
if I saw a seller doing that.
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| | | | | | Author: | Tracyd | Posted: | Jul 10, 2023 14:31 | Subject: | Re: Um, is this ok, excessive neutrals by seller | Viewed: | 81 times | Topic: | Terms and Policies | |
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| In Terms and Policies, yorbrick writes:
| In Terms and Policies, Adjour writes:
| I just ran across a seller that is handing out neutrals for buyers not marking
orders "completed" within a month.
He's given out nearly 150 of them
Is this....ok? I mean it seems like a bizarre abuse of the feedback system and
I'm sure its alienating new buyers
|
This shows why it is a good idea to check both the feedback received and the
feedback left by a seller. I'd least favourite the store and buy elsewhere
if I saw a seller doing that.
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Absolutely, you still aren't getting the whole story but you get an outline
of their autobiographies.
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| | | | Author: | Shiny_Stuff | Posted: | Jul 10, 2023 17:32 | Subject: | Re: Um, is this ok, excessive neutrals by seller | Viewed: | 94 times | Topic: | Terms and Policies | |
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| In Terms and Policies, Adjour writes:
| I just ran across a seller that is handing out neutrals for buyers not marking
orders "completed" within a month.
He's given out nearly 150 of them
Is this....ok? I mean it seems like a bizarre abuse of the feedback system and
I'm sure its alienating new buyers
|
It is good that Admins are removing those Neutrals now.
But I hafta ask, Do Neutrals received as a BUYER affect a users FB Rating percentage
as a SELLER??
.
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| | | | | | Author: | SylvainLS | Posted: | Jul 10, 2023 17:37 | Subject: | (Cancelled) | Viewed: | 66 times | Topic: | Terms and Policies | |
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| (Cancelled) |
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| | | | | | Author: | SylvainLS | Posted: | Jul 10, 2023 17:38 | Subject: | Re: Um, is this ok, excessive neutrals by seller | Viewed: | 119 times | Topic: | Terms and Policies | |
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| In Terms and Policies, Shiny_Stuff writes:
| […]
But I hafta ask, Do Neutrals received as a BUYER affect a users FB Rating percentage
as a SELLER??
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No, buying and selling feedbacks are separated.
(Compare my buying feedback and the feedback shown in my non-store.)
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| | | | | | | | Author: | cycbuild | Posted: | Jul 10, 2023 23:59 | Subject: | Re: Um, is this ok, excessive neutrals by seller | Viewed: | 73 times | Topic: | Terms and Policies | |
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| In Terms and Policies, SylvainLS writes:
| In Terms and Policies, Shiny_Stuff writes:
No, buying and selling feedbacks are separated.
(Compare my buying feedback and the feedback shown in my non-store.)
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Placed my first non-order. Thanks!
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| | | | | | | | | | Author: | 1001bricks | Posted: | Jul 11, 2023 00:07 | Subject: | Re: Um, is this ok, excessive neutrals by seller | Viewed: | 78 times | Topic: | Terms and Policies | |
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| | | No, buying and selling feedbacks are separated.
(Compare my buying feedback and the feedback shown in my non-store.)
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Placed my first non-order.
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I'd start a Non Selling Seller alert.
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| | | | Author: | Upstate_Brickz | Posted: | Jul 11, 2023 00:15 | Subject: | Re: Um, is this ok, excessive neutrals by seller | Viewed: | 100 times | Topic: | Terms and Policies | |
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| In Terms and Policies, Adjour writes:
| I just ran across a seller that is handing out neutrals for buyers not marking
orders "completed" within a month.
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Why don't they just mark it "Completed" themselves instead of giving
excessive neutral feedback? Seems like more effort for worse results.
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