|
|
| | Author: | Brick_Starter | Posted: | Jun 28, 2023 12:39 | Subject: | (Cancelled) | Viewed: | 273 times | Topic: | Selling | |
|
| (Cancelled) |
|
| | | | | |
| | | | Author: | SylvainLS | Posted: | Jun 28, 2023 12:49 | Subject: | Re: Sales declining? | Viewed: | 124 times | Topic: | Selling | |
|
| In Selling, CDN writes:
| Has anyone else noticed a large drop in sales recently? In the past year, I haven't
gone more than 3-4 days without several orders. Past 2 weeks, not a single order.
|
AFAICT, May (or even April) to September is the slow period for BrickLink.
|
|
| | | | | | | | | |
| | | | | | Author: | Nubs_Select | Posted: | Jun 28, 2023 12:55 | Subject: | Re: Sales declining? | Viewed: | 97 times | Topic: | Selling | |
|
| In Selling, SylvainLS writes:
| In Selling, CDN writes:
| Has anyone else noticed a large drop in sales recently? In the past year, I haven't
gone more than 3-4 days without several orders. Past 2 weeks, not a single order.
|
AFAICT, May (or even April) to September is the slow period for BrickLink.
|
+1 it’s the slow period. Sales will be very inconsistent until Q4
|
|
| | | | | | | | | | | | | |
| | | | | | | | Author: | 1001bricks | Posted: | Jun 28, 2023 13:55 | Subject: | Re: Sales declining? | Viewed: | 79 times | Topic: | Selling | |
|
| In Selling, Nubs_Select writes:
| In Selling, SylvainLS writes:
| In Selling, CDN writes:
| Has anyone else noticed a large drop in sales recently? In the past year, I haven't
gone more than 3-4 days without several orders. Past 2 weeks, not a single order.
|
AFAICT, May (or even April) to September is the slow period for BrickLink.
|
+1 it’s the slow period. Sales will be very inconsistent until Q4
|
^ consistently low.
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | Author: | Nubs_Select | Posted: | Jun 28, 2023 13:56 | Subject: | Re: Sales declining? | Viewed: | 100 times | Topic: | Selling | |
|
| In Selling, 1001bricks writes:
| In Selling, Nubs_Select writes:
| In Selling, SylvainLS writes:
| In Selling, CDN writes:
| Has anyone else noticed a large drop in sales recently? In the past year, I haven't
gone more than 3-4 days without several orders. Past 2 weeks, not a single order.
|
AFAICT, May (or even April) to September is the slow period for BrickLink.
|
+1 it’s the slow period. Sales will be very inconsistent until Q4
|
^ consistently low.
|
|
|
| | | | | |
| | | | Author: | macebobo | Posted: | Jun 28, 2023 14:23 | Subject: | (Cancelled) | Viewed: | 105 times | Topic: | Selling | |
|
| (Cancelled) |
|
| | | | | | | | | |
| | | | | | Author: | yorbrick | Posted: | Jun 28, 2023 14:31 | Subject: | Re: Sales declining? | Viewed: | 76 times | Topic: | Selling | |
|
| | In my opinion, your terms are wonky too. Buyers can cancel for shipping they
think is too high. Your shortage solution leaves a lot to be desired as well.
|
I agree. Terms that allow a seller to partially fulfill an order and give only
a refund but refuse to allow a return of that incomplete order without huge fees,
that is enough to make some buyers run a mile.
|
|
| | | | | | | | | |
| | | | | | Author: | Brick_Starter | Posted: | Jun 28, 2023 18:25 | Subject: | Re: Sales declining? | Viewed: | 67 times | Topic: | Selling | |
|
| You didn't answer my question. Thanks.
In Selling, macebobo writes:
| In Selling, CDN writes:
| Has anyone else noticed a large drop in sales recently? In the past year, I haven't
gone more than 3-4 days without several orders. Past 2 weeks, not a single order.
|
Consolidate your lots.
In my opinion, your terms are wonky too. Buyers can cancel for shipping they
think is too high. Your shortage solution leaves a lot to be desired as well.
To date, I am doing 101% year over year. Not the growth I want, but it is acceptable.
|
|
|
| | | | | |
| | | | Author: | ExplodingFruit | Posted: | Jun 28, 2023 15:12 | Subject: | Re: Sales declining? | Viewed: | 91 times | Topic: | Selling | |
|
| In Selling, CDN writes:
| Has anyone else noticed a large drop in sales recently? In the past year, I haven't
gone more than 3-4 days without several orders. Past 2 weeks, not a single order.
|
You have way too many demands on the buyer. There are lots of other good stores
on BL for me to choose from other than to accept terms like that. Make it as
easy as you can to buy from your store. I added you to my list of fav stores
in hopes that you can make me feel good about buying from you in the future.
Good luck!
|
|
| | | | | | | | | |
| | | | | | Author: | SezaR | Posted: | Jun 28, 2023 15:59 | Subject: | Re: Sales declining? | Viewed: | 107 times | Topic: | Selling | |
|
| In Selling, ExplodingFruit writes:
| In Selling, CDN writes:
| Has anyone else noticed a large drop in sales recently? In the past year, I haven't
gone more than 3-4 days without several orders. Past 2 weeks, not a single order.
|
You have way too many demands on the buyer. There are lots of other good stores
on BL for me to choose from other than to accept terms like that. Make it as
easy as you can to buy from your store. I added you to my list of fav stores
in hopes that you can make me feel good about buying from you in the future.
Good luck!
|
Orders received must be reviewed by the buyer with 48hrs of confirmed delivery.
Any discrepancies must be messaged to the seller via Bricklink messaging system
within 48hrs of delivery. Any issues brought up after this period will be considered
buyer neglect and will not be eligible for remedy by the seller.
If I order from any store, Bricklink and PayPal allow me to file NSS(no shipping
seller because the order is incomplete) and item not as described for 6 months.
So this seller can technically neglect those claims and no buyer will have any
problem with that because PayPal will refund the whole payment to the buyer and
he can complete NSS against this seller. Three completed NSS is enough for this
store to be permanently closed, i.e. life-banned.
We do not cancel orders for any reason.
In TOS of bricklink, there are reasons given for which a buyer can cancel an
order. This seller accepted those TOS by requesting to be become a seller on
BL. Funny.
https://www.bricklink.com/help.asp?helpID=79
In the event, there is a shortage, or incorrect pieces are sent, we will NOT
send a replacement piece but may refund the shortage, or require the entire order
be returned.
NO PARTIAL RETURNS!!!
Seriously? You make a mistake and send something different that what buyer ordered
and they you basically do nothing for your mistake. I appreciate your honestly
and being up-front here.
In case you think some buyers might want to falsely claim something is missing
in their order and scam you, this is not something that happen frequently on
BL. So you might want to remove this.
In the event, the seller accepts a return regardless of reason, the seller
reserves the right to access a 25% restocking fee plus a $10 fee.
You can reserve the right but buyers can file a PayPal claim and PayPal will
simply refund the whole payment to buyer! (except the return shipping costs)
So, if you make a mistake and do not send what the buyer order and then, the
buyer has to pay and return the order and on top of that, will not get a whole
refund?!
Incorrect PayPal payments made by the buyer that would cause the seller to
lose PayPal seller protection or any other reason as determined by the seller
are subject to a 5% fee, as well as a $10 service charge in the event of a refund.
How this can happen exactly? You invoice the buyer yourself. You only accept
PayPal onsite as method of payment. The buyer can only pay the invoiced amount
via PayPal onsite. How can a buyer send an incorrect amount other than you make
a mistake in the invoice you send him?
Orders returned for insufficient, incorrect, bad address, etc will be refunded
less shipping and handling and 25% restocking fee plus a $10 fee.
Ok this is understandable if there is an error in the address.
I am left with two question:
- Would you order from a shop that has these terms?
- have you checked terms of a few big established and successful stores? If so,
did you wonder why they don't have terms similar to yours?
I have ordered from 127 stores on Bricklink but I would not order from you. You
can check the terms of stores from which I ordered.
I hope you at least find my honest but harsh comments helpful.
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | Author: | Brick_Starter | Posted: | Jun 28, 2023 18:29 | Subject: | Re: Sales declining? | Viewed: | 64 times | Topic: | Selling | |
|
| Nobody asked you to belittle my store. I didn't go to your page and tell
you how shitty your store is or why you personally wouldn't buy. I simply
asked a question that deserved either 1 of 2 words; yes or no. Don't like
my store? Cool, go buy somewhere else. I am not trying to have 100% of the market
share. Go troll somewhere else. Your response was not appreciated. Be better
than you are right now.
In Selling, SezaR writes:
| In Selling, ExplodingFruit writes:
| In Selling, CDN writes:
| Has anyone else noticed a large drop in sales recently? In the past year, I haven't
gone more than 3-4 days without several orders. Past 2 weeks, not a single order.
|
You have way too many demands on the buyer. There are lots of other good stores
on BL for me to choose from other than to accept terms like that. Make it as
easy as you can to buy from your store. I added you to my list of fav stores
in hopes that you can make me feel good about buying from you in the future.
Good luck!
|
Orders received must be reviewed by the buyer with 48hrs of confirmed delivery.
Any discrepancies must be messaged to the seller via Bricklink messaging system
within 48hrs of delivery. Any issues brought up after this period will be considered
buyer neglect and will not be eligible for remedy by the seller.
If I order from any store, Bricklink and PayPal allow me to file NSS(no shipping
seller because the order is incomplete) and item not as described for 6 months.
So this seller can technically neglect those claims and no buyer will have any
problem with that because PayPal will refund the whole payment to the buyer and
he can complete NSS against this seller. Three completed NSS is enough for this
store to be permanently closed, i.e. life-banned.
We do not cancel orders for any reason.
In TOS of bricklink, there are reasons given for which a buyer can cancel an
order. This seller accepted those TOS by requesting to be become a seller on
BL. Funny.
https://www.bricklink.com/help.asp?helpID=79
In the event, there is a shortage, or incorrect pieces are sent, we will NOT
send a replacement piece but may refund the shortage, or require the entire order
be returned.
NO PARTIAL RETURNS!!!
Seriously? You make a mistake and send something different that what buyer ordered
and they you basically do nothing for your mistake. I appreciate your honestly
and being up-front here.
In case you think some buyers might want to falsely claim something is missing
in their order and scam you, this is not something that happen frequently on
BL. So you might want to remove this.
In the event, the seller accepts a return regardless of reason, the seller
reserves the right to access a 25% restocking fee plus a $10 fee.
You can reserve the right but buyers can file a PayPal claim and PayPal will
simply refund the whole payment to buyer! (except the return shipping costs)
So, if you make a mistake and do not send what the buyer order and then, the
buyer has to pay and return the order and on top of that, will not get a whole
refund?!
Incorrect PayPal payments made by the buyer that would cause the seller to
lose PayPal seller protection or any other reason as determined by the seller
are subject to a 5% fee, as well as a $10 service charge in the event of a refund.
How this can happen exactly? You invoice the buyer yourself. You only accept
PayPal onsite as method of payment. The buyer can only pay the invoiced amount
via PayPal onsite. How can a buyer send an incorrect amount other than you make
a mistake in the invoice you send him?
Orders returned for insufficient, incorrect, bad address, etc will be refunded
less shipping and handling and 25% restocking fee plus a $10 fee.
Ok this is understandable if there is an error in the address.
I am left with two question:
- Would you order from a shop that has these terms?
- have you checked terms of a few big established and successful stores? If so,
did you wonder why they don't have terms similar to yours?
I have ordered from 127 stores on Bricklink but I would not order from you. You
can check the terms of stores from which I ordered.
I hope you at least find my honest but harsh comments helpful.
|
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | Author: | 1001bricks | Posted: | Jun 28, 2023 18:35 | Subject: | Re: Sales declining? | Viewed: | 54 times | Topic: | Selling | |
|
| In Selling, CDN writes:
| Nobody asked you to belittle my store. I didn't go to your page and tell
you how shitty your store is or why you personally wouldn't buy.
|
On the other hand, an online Shop isn't a private thing; it's a public
one.
And improper Terms may make you lose buyers and orders, so you're part of
the solution.
Apart this, you're right in that it doesn't bad explain June sales, as
bad terms make whole year bad sales
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | Author: | Brick_Starter | Posted: | Jun 28, 2023 19:19 | Subject: | Re: Sales declining? | Viewed: | 47 times | Topic: | Selling | |
|
| Your long unsolicited advice answer is, "no, you haven't notice a dip
in the last 2 weeks." See, that wasn't hard to say. Be better.ml My sales
have been 100% per my satisfaction except for the last 2 weeks. My terms is not
the problem. Please don't respond back.
In Selling, 1001bricks writes:
| In Selling, CDN writes:
| Nobody asked you to belittle my store. I didn't go to your page and tell
you how shitty your store is or why you personally wouldn't buy.
|
On the other hand, an online Shop isn't a private thing; it's a public
one.
And improper Terms may make you lose buyers and orders, so you're part of
the solution.
Apart this, you're right in that it doesn't bad explain June sales, as
bad terms make whole year bad sales
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | Author: | brickerking | Posted: | Jun 28, 2023 18:35 | Subject: | Re: Sales declining? | Viewed: | 55 times | Topic: | Selling | |
|
| Dude, he's trying to help you increase your sales. Take it for what it was,
helpful advice from a fellow BL'er. You noticed a drop in sales, he's
trying to help you reverse that. Helpful criticism is not always easy to accept,
but there are ways to accept it more gracefully in the future.
Take a deep breath and count to 3...
In Selling, CDN writes:
| Nobody asked you to belittle my store. I didn't go to your page and tell
you how shitty your store is or why you personally wouldn't buy. I simply
asked a question that deserved either 1 of 2 words; yes or no. Don't like
my store? Cool, go buy somewhere else. I am not trying to have 100% of the market
share. Go troll somewhere else. Your response was not appreciated. Be better
than you are right now.
In Selling, SezaR writes:
| In Selling, ExplodingFruit writes:
| In Selling, CDN writes:
| Has anyone else noticed a large drop in sales recently? In the past year, I haven't
gone more than 3-4 days without several orders. Past 2 weeks, not a single order.
|
You have way too many demands on the buyer. There are lots of other good stores
on BL for me to choose from other than to accept terms like that. Make it as
easy as you can to buy from your store. I added you to my list of fav stores
in hopes that you can make me feel good about buying from you in the future.
Good luck!
|
Orders received must be reviewed by the buyer with 48hrs of confirmed delivery.
Any discrepancies must be messaged to the seller via Bricklink messaging system
within 48hrs of delivery. Any issues brought up after this period will be considered
buyer neglect and will not be eligible for remedy by the seller.
If I order from any store, Bricklink and PayPal allow me to file NSS(no shipping
seller because the order is incomplete) and item not as described for 6 months.
So this seller can technically neglect those claims and no buyer will have any
problem with that because PayPal will refund the whole payment to the buyer and
he can complete NSS against this seller. Three completed NSS is enough for this
store to be permanently closed, i.e. life-banned.
We do not cancel orders for any reason.
In TOS of bricklink, there are reasons given for which a buyer can cancel an
order. This seller accepted those TOS by requesting to be become a seller on
BL. Funny.
https://www.bricklink.com/help.asp?helpID=79
In the event, there is a shortage, or incorrect pieces are sent, we will NOT
send a replacement piece but may refund the shortage, or require the entire order
be returned.
NO PARTIAL RETURNS!!!
Seriously? You make a mistake and send something different that what buyer ordered
and they you basically do nothing for your mistake. I appreciate your honestly
and being up-front here.
In case you think some buyers might want to falsely claim something is missing
in their order and scam you, this is not something that happen frequently on
BL. So you might want to remove this.
In the event, the seller accepts a return regardless of reason, the seller
reserves the right to access a 25% restocking fee plus a $10 fee.
You can reserve the right but buyers can file a PayPal claim and PayPal will
simply refund the whole payment to buyer! (except the return shipping costs)
So, if you make a mistake and do not send what the buyer order and then, the
buyer has to pay and return the order and on top of that, will not get a whole
refund?!
Incorrect PayPal payments made by the buyer that would cause the seller to
lose PayPal seller protection or any other reason as determined by the seller
are subject to a 5% fee, as well as a $10 service charge in the event of a refund.
How this can happen exactly? You invoice the buyer yourself. You only accept
PayPal onsite as method of payment. The buyer can only pay the invoiced amount
via PayPal onsite. How can a buyer send an incorrect amount other than you make
a mistake in the invoice you send him?
Orders returned for insufficient, incorrect, bad address, etc will be refunded
less shipping and handling and 25% restocking fee plus a $10 fee.
Ok this is understandable if there is an error in the address.
I am left with two question:
- Would you order from a shop that has these terms?
- have you checked terms of a few big established and successful stores? If so,
did you wonder why they don't have terms similar to yours?
I have ordered from 127 stores on Bricklink but I would not order from you. You
can check the terms of stores from which I ordered.
I hope you at least find my honest but harsh comments helpful.
|
|
|
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | Author: | Brick_Starter | Posted: | Jun 28, 2023 19:16 | Subject: | Re: Sales declining? | Viewed: | 68 times | Topic: | Selling | |
|
| Dude, I've had zero problems for the last year until the last 2 weeks. You
people are stuck on my Terms. You can simply answer my question, or don't
answer it. I'm not asking for unsolicited advice. End of discussion.
In Selling, brickerking writes:
| Dude, he's trying to help you increase your sales. Take it for what it was,
helpful advice from a fellow BL'er. You noticed a drop in sales, he's
trying to help you reverse that. Helpful criticism is not always easy to accept,
but there are ways to accept it more gracefully in the future.
Take a deep breath and count to 3...
In Selling, CDN writes:
| Nobody asked you to belittle my store. I didn't go to your page and tell
you how shitty your store is or why you personally wouldn't buy. I simply
asked a question that deserved either 1 of 2 words; yes or no. Don't like
my store? Cool, go buy somewhere else. I am not trying to have 100% of the market
share. Go troll somewhere else. Your response was not appreciated. Be better
than you are right now.
In Selling, SezaR writes:
| In Selling, ExplodingFruit writes:
| In Selling, CDN writes:
| Has anyone else noticed a large drop in sales recently? In the past year, I haven't
gone more than 3-4 days without several orders. Past 2 weeks, not a single order.
|
You have way too many demands on the buyer. There are lots of other good stores
on BL for me to choose from other than to accept terms like that. Make it as
easy as you can to buy from your store. I added you to my list of fav stores
in hopes that you can make me feel good about buying from you in the future.
Good luck!
|
Orders received must be reviewed by the buyer with 48hrs of confirmed delivery.
Any discrepancies must be messaged to the seller via Bricklink messaging system
within 48hrs of delivery. Any issues brought up after this period will be considered
buyer neglect and will not be eligible for remedy by the seller.
If I order from any store, Bricklink and PayPal allow me to file NSS(no shipping
seller because the order is incomplete) and item not as described for 6 months.
So this seller can technically neglect those claims and no buyer will have any
problem with that because PayPal will refund the whole payment to the buyer and
he can complete NSS against this seller. Three completed NSS is enough for this
store to be permanently closed, i.e. life-banned.
We do not cancel orders for any reason.
In TOS of bricklink, there are reasons given for which a buyer can cancel an
order. This seller accepted those TOS by requesting to be become a seller on
BL. Funny.
https://www.bricklink.com/help.asp?helpID=79
In the event, there is a shortage, or incorrect pieces are sent, we will NOT
send a replacement piece but may refund the shortage, or require the entire order
be returned.
NO PARTIAL RETURNS!!!
Seriously? You make a mistake and send something different that what buyer ordered
and they you basically do nothing for your mistake. I appreciate your honestly
and being up-front here.
In case you think some buyers might want to falsely claim something is missing
in their order and scam you, this is not something that happen frequently on
BL. So you might want to remove this.
In the event, the seller accepts a return regardless of reason, the seller
reserves the right to access a 25% restocking fee plus a $10 fee.
You can reserve the right but buyers can file a PayPal claim and PayPal will
simply refund the whole payment to buyer! (except the return shipping costs)
So, if you make a mistake and do not send what the buyer order and then, the
buyer has to pay and return the order and on top of that, will not get a whole
refund?!
Incorrect PayPal payments made by the buyer that would cause the seller to
lose PayPal seller protection or any other reason as determined by the seller
are subject to a 5% fee, as well as a $10 service charge in the event of a refund.
How this can happen exactly? You invoice the buyer yourself. You only accept
PayPal onsite as method of payment. The buyer can only pay the invoiced amount
via PayPal onsite. How can a buyer send an incorrect amount other than you make
a mistake in the invoice you send him?
Orders returned for insufficient, incorrect, bad address, etc will be refunded
less shipping and handling and 25% restocking fee plus a $10 fee.
Ok this is understandable if there is an error in the address.
I am left with two question:
- Would you order from a shop that has these terms?
- have you checked terms of a few big established and successful stores? If so,
did you wonder why they don't have terms similar to yours?
I have ordered from 127 stores on Bricklink but I would not order from you. You
can check the terms of stores from which I ordered.
I hope you at least find my honest but harsh comments helpful.
|
|
|
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | Author: | 1001bricks | Posted: | Jun 28, 2023 19:22 | Subject: | Re: Sales declining? | Viewed: | 54 times | Topic: | Selling | |
|
| In Selling, CDN writes:
| Dude, I've had zero problems for the last year until the last 2 weeks.
|
I checked, you're a recent seller, less than a year.
To reply, yes, it's rather normal.
Apart this, being a recent seller I'd really could use some help, ANY help
- even unsollicitated and sometimes unplaisant - from people posting in forum.
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | Author: | Brick_Starter | Posted: | Jun 28, 2023 19:30 | Subject: | Re: Sales declining? | Viewed: | 69 times | Topic: | Selling | |
|
| There you go, that was a great response. Thank you.
In Selling, 1001bricks writes:
| In Selling, CDN writes:
| Dude, I've had zero problems for the last year until the last 2 weeks.
|
I checked, you're a recent seller, less than a year.
To reply, yes, it's rather normal.
Apart this, being a recent seller I'd really could use some help, ANY help
- even unsollicitated and sometimes unplaisant - from people posting in forum.
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | Author: | macebobo | Posted: | Jun 28, 2023 19:23 | Subject: | (Cancelled) | Viewed: | 59 times | Topic: | Selling | |
|
| (Cancelled) |
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | Author: | Brick_Starter | Posted: | Jun 28, 2023 19:28 | Subject: | Re: Sales declining? | Viewed: | 52 times | Topic: | Selling | |
|
| You didn't answer my question. You critiqued my store. You arguing is not
answering my question. Please stop responding. You aren't helping even though
you feel like you are. I've asked you to stop, please stop. Any more amd
I feel harassment.
In Selling, macebobo writes:
| In Selling, CDN writes:
| Dude, I've had zero problems for the last year until the last 2 weeks. You
people are stuck on my Terms. You can simply answer my question, or don't
answer it. I'm not asking for unsolicited advice. End of discussion.
|
I did https://www.bricklink.com/message.asp?ID=1417646
and yet you haven't consolidated your lots.
Easy to do in Brickstore, but it is the end of the discussion. Open to telling
you more if you want.
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | Author: | Brick_Starter | Posted: | Jun 28, 2023 19:29 | Subject: | Re: Sales declining? | Viewed: | 46 times | Topic: | Selling | |
|
| Also, I haven't consolidated because I'm tracking some costs right now.
I know how to consolodate. Again, you are sending unsolicited advice.
In Selling, macebobo writes:
| In Selling, CDN writes:
| Dude, I've had zero problems for the last year until the last 2 weeks. You
people are stuck on my Terms. You can simply answer my question, or don't
answer it. I'm not asking for unsolicited advice. End of discussion.
|
I did https://www.bricklink.com/message.asp?ID=1417646
and yet you haven't consolidated your lots.
Easy to do in Brickstore, but it is the end of the discussion. Open to telling
you more if you want.
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | Author: | brickerking | Posted: | Jun 28, 2023 22:27 | Subject: | Re: Sales declining? | Viewed: | 126 times | Topic: | Selling | |
|
| I believe your question was answered. And you got free advice on your store from
an experienced user. You're welcome.
FYI... you can't end a discussion by saying "end of discussion" in
a public forum. Actually, that's a great way to keep a discussion going in
a direction you don't want it too.
Welcome to the internet... it really sucks.
In Selling, CDN writes:
| Dude, I've had zero problems for the last year until the last 2 weeks. You
people are stuck on my Terms. You can simply answer my question, or don't
answer it. I'm not asking for unsolicited advice. End of discussion.
In Selling, brickerking writes:
| Dude, he's trying to help you increase your sales. Take it for what it was,
helpful advice from a fellow BL'er. You noticed a drop in sales, he's
trying to help you reverse that. Helpful criticism is not always easy to accept,
but there are ways to accept it more gracefully in the future.
Take a deep breath and count to 3...
In Selling, CDN writes:
| Nobody asked you to belittle my store. I didn't go to your page and tell
you how shitty your store is or why you personally wouldn't buy. I simply
asked a question that deserved either 1 of 2 words; yes or no. Don't like
my store? Cool, go buy somewhere else. I am not trying to have 100% of the market
share. Go troll somewhere else. Your response was not appreciated. Be better
than you are right now.
In Selling, SezaR writes:
| In Selling, ExplodingFruit writes:
| In Selling, CDN writes:
| Has anyone else noticed a large drop in sales recently? In the past year, I haven't
gone more than 3-4 days without several orders. Past 2 weeks, not a single order.
|
You have way too many demands on the buyer. There are lots of other good stores
on BL for me to choose from other than to accept terms like that. Make it as
easy as you can to buy from your store. I added you to my list of fav stores
in hopes that you can make me feel good about buying from you in the future.
Good luck!
|
Orders received must be reviewed by the buyer with 48hrs of confirmed delivery.
Any discrepancies must be messaged to the seller via Bricklink messaging system
within 48hrs of delivery. Any issues brought up after this period will be considered
buyer neglect and will not be eligible for remedy by the seller.
If I order from any store, Bricklink and PayPal allow me to file NSS(no shipping
seller because the order is incomplete) and item not as described for 6 months.
So this seller can technically neglect those claims and no buyer will have any
problem with that because PayPal will refund the whole payment to the buyer and
he can complete NSS against this seller. Three completed NSS is enough for this
store to be permanently closed, i.e. life-banned.
We do not cancel orders for any reason.
In TOS of bricklink, there are reasons given for which a buyer can cancel an
order. This seller accepted those TOS by requesting to be become a seller on
BL. Funny.
https://www.bricklink.com/help.asp?helpID=79
In the event, there is a shortage, or incorrect pieces are sent, we will NOT
send a replacement piece but may refund the shortage, or require the entire order
be returned.
NO PARTIAL RETURNS!!!
Seriously? You make a mistake and send something different that what buyer ordered
and they you basically do nothing for your mistake. I appreciate your honestly
and being up-front here.
In case you think some buyers might want to falsely claim something is missing
in their order and scam you, this is not something that happen frequently on
BL. So you might want to remove this.
In the event, the seller accepts a return regardless of reason, the seller
reserves the right to access a 25% restocking fee plus a $10 fee.
You can reserve the right but buyers can file a PayPal claim and PayPal will
simply refund the whole payment to buyer! (except the return shipping costs)
So, if you make a mistake and do not send what the buyer order and then, the
buyer has to pay and return the order and on top of that, will not get a whole
refund?!
Incorrect PayPal payments made by the buyer that would cause the seller to
lose PayPal seller protection or any other reason as determined by the seller
are subject to a 5% fee, as well as a $10 service charge in the event of a refund.
How this can happen exactly? You invoice the buyer yourself. You only accept
PayPal onsite as method of payment. The buyer can only pay the invoiced amount
via PayPal onsite. How can a buyer send an incorrect amount other than you make
a mistake in the invoice you send him?
Orders returned for insufficient, incorrect, bad address, etc will be refunded
less shipping and handling and 25% restocking fee plus a $10 fee.
Ok this is understandable if there is an error in the address.
I am left with two question:
- Would you order from a shop that has these terms?
- have you checked terms of a few big established and successful stores? If so,
did you wonder why they don't have terms similar to yours?
I have ordered from 127 stores on Bricklink but I would not order from you. You
can check the terms of stores from which I ordered.
I hope you at least find my honest but harsh comments helpful.
|
|
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|
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| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | Author: | Brick_Starter | Posted: | Jun 28, 2023 19:21 | Subject: | Re: Sales declining? | Viewed: | 48 times | Topic: | Selling | |
|
| Had my title been, "I need help" or "I need advice" would have
warranted the criticism. Lemme head over to your store and critique it even though
you weren't looking for my advice. Run your store like you want.
n Selling, brickerking writes:
| Dude, he's trying to help you increase your sales. Take it for what it was,
helpful advice from a fellow BL'er. You noticed a drop in sales, he's
trying to help you reverse that. Helpful criticism is not always easy to accept,
but there are ways to accept it more gracefully in the future.
Take a deep breath and count to 3...
In Selling, CDN writes:
| Nobody asked you to belittle my store. I didn't go to your page and tell
you how shitty your store is or why you personally wouldn't buy. I simply
asked a question that deserved either 1 of 2 words; yes or no. Don't like
my store? Cool, go buy somewhere else. I am not trying to have 100% of the market
share. Go troll somewhere else. Your response was not appreciated. Be better
than you are right now.
In Selling, SezaR writes:
| In Selling, ExplodingFruit writes:
| In Selling, CDN writes:
| Has anyone else noticed a large drop in sales recently? In the past year, I haven't
gone more than 3-4 days without several orders. Past 2 weeks, not a single order.
|
You have way too many demands on the buyer. There are lots of other good stores
on BL for me to choose from other than to accept terms like that. Make it as
easy as you can to buy from your store. I added you to my list of fav stores
in hopes that you can make me feel good about buying from you in the future.
Good luck!
|
Orders received must be reviewed by the buyer with 48hrs of confirmed delivery.
Any discrepancies must be messaged to the seller via Bricklink messaging system
within 48hrs of delivery. Any issues brought up after this period will be considered
buyer neglect and will not be eligible for remedy by the seller.
If I order from any store, Bricklink and PayPal allow me to file NSS(no shipping
seller because the order is incomplete) and item not as described for 6 months.
So this seller can technically neglect those claims and no buyer will have any
problem with that because PayPal will refund the whole payment to the buyer and
he can complete NSS against this seller. Three completed NSS is enough for this
store to be permanently closed, i.e. life-banned.
We do not cancel orders for any reason.
In TOS of bricklink, there are reasons given for which a buyer can cancel an
order. This seller accepted those TOS by requesting to be become a seller on
BL. Funny.
https://www.bricklink.com/help.asp?helpID=79
In the event, there is a shortage, or incorrect pieces are sent, we will NOT
send a replacement piece but may refund the shortage, or require the entire order
be returned.
NO PARTIAL RETURNS!!!
Seriously? You make a mistake and send something different that what buyer ordered
and they you basically do nothing for your mistake. I appreciate your honestly
and being up-front here.
In case you think some buyers might want to falsely claim something is missing
in their order and scam you, this is not something that happen frequently on
BL. So you might want to remove this.
In the event, the seller accepts a return regardless of reason, the seller
reserves the right to access a 25% restocking fee plus a $10 fee.
You can reserve the right but buyers can file a PayPal claim and PayPal will
simply refund the whole payment to buyer! (except the return shipping costs)
So, if you make a mistake and do not send what the buyer order and then, the
buyer has to pay and return the order and on top of that, will not get a whole
refund?!
Incorrect PayPal payments made by the buyer that would cause the seller to
lose PayPal seller protection or any other reason as determined by the seller
are subject to a 5% fee, as well as a $10 service charge in the event of a refund.
How this can happen exactly? You invoice the buyer yourself. You only accept
PayPal onsite as method of payment. The buyer can only pay the invoiced amount
via PayPal onsite. How can a buyer send an incorrect amount other than you make
a mistake in the invoice you send him?
Orders returned for insufficient, incorrect, bad address, etc will be refunded
less shipping and handling and 25% restocking fee plus a $10 fee.
Ok this is understandable if there is an error in the address.
I am left with two question:
- Would you order from a shop that has these terms?
- have you checked terms of a few big established and successful stores? If so,
did you wonder why they don't have terms similar to yours?
I have ordered from 127 stores on Bricklink but I would not order from you. You
can check the terms of stores from which I ordered.
I hope you at least find my honest but harsh comments helpful.
|
|
|
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | Author: | SoCal_Bricks | Posted: | Jun 29, 2023 01:26 | Subject: | Re: Sales declining? | Viewed: | 94 times | Topic: | Selling | |
|
| In Selling, CDN writes:
| Nobody asked you to belittle my store. I didn't go to your page and tell
you how shitty your store is or why you personally wouldn't buy. I simply
asked a question that deserved either 1 of 2 words; yes or no. Don't like
my store? Cool, go buy somewhere else. I am not trying to have 100% of the market
share. Go troll somewhere else. Your response was not appreciated. Be better
than you are right now.
|
I wouldn't take it personal. I thought it was an awesome critique. You are
lucky someone took the time to do that for you. I'm willing to bet a little
lot consolidation & cleaning up the T&C's could only do you some good. GL
|
|
| | | | | | | | | | | | | |
| | | | | | | | Author: | Brick_Starter | Posted: | Jun 28, 2023 18:30 | Subject: | Re: Sales declining? | Viewed: | 58 times | Topic: | Selling | |
|
| Nobody asked you to belittle my store. I didn't go to your page and tell
you how shitty your store is or why you personally wouldn't buy. I simply
asked a question that deserved either 1 of 2 words; yes or no. Don't like
my store? Cool, go buy somewhere else. I am not trying to have 100% of the market
share. Go troll somewhere else. Your response was not appreciated. Be better
than you are right now.
In Selling, SezaR writes:
| In Selling, ExplodingFruit writes:
| In Selling, CDN writes:
| Has anyone else noticed a large drop in sales recently? In the past year, I haven't
gone more than 3-4 days without several orders. Past 2 weeks, not a single order.
|
You have way too many demands on the buyer. There are lots of other good stores
on BL for me to choose from other than to accept terms like that. Make it as
easy as you can to buy from your store. I added you to my list of fav stores
in hopes that you can make me feel good about buying from you in the future.
Good luck!
|
Orders received must be reviewed by the buyer with 48hrs of confirmed delivery.
Any discrepancies must be messaged to the seller via Bricklink messaging system
within 48hrs of delivery. Any issues brought up after this period will be considered
buyer neglect and will not be eligible for remedy by the seller.
If I order from any store, Bricklink and PayPal allow me to file NSS(no shipping
seller because the order is incomplete) and item not as described for 6 months.
So this seller can technically neglect those claims and no buyer will have any
problem with that because PayPal will refund the whole payment to the buyer and
he can complete NSS against this seller. Three completed NSS is enough for this
store to be permanently closed, i.e. life-banned.
We do not cancel orders for any reason.
In TOS of bricklink, there are reasons given for which a buyer can cancel an
order. This seller accepted those TOS by requesting to be become a seller on
BL. Funny.
https://www.bricklink.com/help.asp?helpID=79
In the event, there is a shortage, or incorrect pieces are sent, we will NOT
send a replacement piece but may refund the shortage, or require the entire order
be returned.
NO PARTIAL RETURNS!!!
Seriously? You make a mistake and send something different that what buyer ordered
and they you basically do nothing for your mistake. I appreciate your honestly
and being up-front here.
In case you think some buyers might want to falsely claim something is missing
in their order and scam you, this is not something that happen frequently on
BL. So you might want to remove this.
In the event, the seller accepts a return regardless of reason, the seller
reserves the right to access a 25% restocking fee plus a $10 fee.
You can reserve the right but buyers can file a PayPal claim and PayPal will
simply refund the whole payment to buyer! (except the return shipping costs)
So, if you make a mistake and do not send what the buyer order and then, the
buyer has to pay and return the order and on top of that, will not get a whole
refund?!
Incorrect PayPal payments made by the buyer that would cause the seller to
lose PayPal seller protection or any other reason as determined by the seller
are subject to a 5% fee, as well as a $10 service charge in the event of a refund.
How this can happen exactly? You invoice the buyer yourself. You only accept
PayPal onsite as method of payment. The buyer can only pay the invoiced amount
via PayPal onsite. How can a buyer send an incorrect amount other than you make
a mistake in the invoice you send him?
Orders returned for insufficient, incorrect, bad address, etc will be refunded
less shipping and handling and 25% restocking fee plus a $10 fee.
Ok this is understandable if there is an error in the address.
I am left with two question:
- Would you order from a shop that has these terms?
- have you checked terms of a few big established and successful stores? If so,
did you wonder why they don't have terms similar to yours?
I have ordered from 127 stores on Bricklink but I would not order from you. You
can check the terms of stores from which I ordered.
I hope you at least find my honest but harsh comments helpful.
|
|
|
|
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| | | | | | | | | | Author: | macebobo | Posted: | Jun 28, 2023 19:17 | Subject: | (Cancelled) | Viewed: | 59 times | Topic: | Selling | |
|
| (Cancelled) |
|
| | | | | |
| | | | Author: | UTLF | Posted: | Jun 28, 2023 19:33 | Subject: | (Cancelled) | Viewed: | 67 times | Topic: | Selling | |
|
| (Cancelled) |
|
| | | | | | | | | |
| | | | | | Author: | Brick_Starter | Posted: | Jun 28, 2023 19:34 | Subject: | Re: (Cancelled) | Viewed: | 63 times | Topic: | Selling | |
|
| Thank you for your kind words. Very appreciated.
In Selling, 1P writes:
| Just because there was a drop in sales doesn't mean that the store terms
are the issue; OP was simply asking if anyone else has experienced order frequency
slowing down, and the only people that actually answered the question was Nubs,
Sylvain, and 1001bricks
Everyone else overstepped and started berating and picking apart the store terms,
which has little to do with OP's concern; clearly his terms are fine, as
he's sitting at 100% feedback with nearly 245 orders - don't agree with
what is laid out, fine... thankfully this site has thousands of stores to choose
from that will serve your every need
It just isn't fair to attack his store & then play the victim when he gets
offended (rightfully so,) as it was uncalled for and unfair
And to answer your question: yes, things have slowed to a crawl when it comes
to receiving orders - it likely won't pick up until August/September from
what I've experienced over the years
|
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| | | | | | | | | |
| | | | | | Author: | popsicle | Posted: | Jun 28, 2023 21:13 | Subject: | (Cancelled) | Viewed: | 120 times | Topic: | Selling | |
|
| (Cancelled) |
|
| | | | | |
| | | | Author: | Shawndev | Posted: | Jun 28, 2023 20:38 | Subject: | Re: (Cancelled) | Viewed: | 70 times | Topic: | Selling | |
|
| In Selling, CDN writes:
I have also seen a drop in Sales on BL since April time frame, but have seen
a slight increase this month. I have heard from others that May to September
is the slow time on Bricklink.
I have updated my shipping methods, modified my pricing model and added a lot
of inventory to try and be competitive during this slow time. Only time will
tell if that will help.
You did not ask for the info that I am about to share. I also sell on BO. While
Bricklink has gotten slower I have gone from 4 to 5 sales a month on BO to 19
so far this month. April and May were also my biggest months on BO where I have
been selling for about 10 months.
I am still new to this but trying to learn from others and enjoy this community.
|
|
| | | | | | | | | |
| | | | | | Author: | Brick_Starter | Posted: | Jun 28, 2023 21:03 | Subject: | Re: (Cancelled) | Viewed: | 73 times | Topic: | Selling | |
|
| Interesting about BO. I'll take a look into that. Thank you.
My eBay (evilBay) sales (not Lego related) never really dip for me. That's
what keeps me satisfied during any down time. It's really rare that I don't
have 15+ orders within a week on BL, and then maybe, at most, in a most extreme
case, a 3 day lull before any orders come though again. Usually skip a day between
those orders. And then 2 weeks without a single one? Puzzles me.
In Selling, Shawndev writes:
| In Selling, CDN writes:
I have also seen a drop in Sales on BL since April time frame, but have seen
a slight increase this month. I have heard from others that May to September
is the slow time on Bricklink.
I have updated my shipping methods, modified my pricing model and added a lot
of inventory to try and be competitive during this slow time. Only time will
tell if that will help.
You did not ask for the info that I am about to share. I also sell on BO. While
Bricklink has gotten slower I have gone from 4 to 5 sales a month on BO to 19
so far this month. April and May were also my biggest months on BO where I have
been selling for about 10 months.
I am still new to this but trying to learn from others and enjoy this community.
|
|
|
|
| | | | | |
| | | | Author: | yorbrick | Posted: | Jun 29, 2023 04:16 | Subject: | Re: (Cancelled) | Viewed: | 57 times | Topic: | Selling | |
|
| I imagine sales are cyclical but the effect that the cycle has on a store could
be down to the type of store. How people are buying could also change during
the year, and if that is cyclical, then the importance of terms to buyers could
also be cyclical.
Personally, I don't MOC very much during warmer weather. For me that is a
more winter based activity. I don't think I have MOCed anything with more
than a couple of hundred pieces since probably April. Whereas I will still browse
and possibly buy smaller lots or minifigures over warmer months. As I have
a rather large collection of parts, I don't need to buy much these days.
But if I did, then it would mean I would only really use wants lists to buy larger
volumes of parts needed in winter. Whereas if I am just looking for a new minifigure,
then I won't use a wants list. Why is this important? It is speculation but
I imagine people are less careful about checking terms when buying through wants
lists than they are when they visit a store and browse. Once "buy all"
has found stores and the price looks OK, then I speculate that people are less
likely to care too much about the terms. So if others have a similar MOC behaviour
to me, then having buyer friendly store terms (or at least not having aggressive
and unfriendly terms) becomes more important in warmer months when people might
check them more often than colder months when they might not. Of course, this
is marginal gains type stuff, but if numbers of orders are low anyway then marginal
gains become important.
I also find that I have very few larger orders to pick in summer whereas I still
get smaller orders often for minifigures but in winter I get larger orders of
general parts. Is this down to buyers or down to my selling behaviour? I tend
to do less sorting and uploading of bulk purchases during warmer weather (sorting
is for cold evenings). I will cherry pick out the expensive parts and maybe pre-bag
quantities of cheaper parts I spot when parting out a used set and list those,
but leave the really mixed up stuff until winter. That will mean I am more likely
to sell to someone browsing by price than through a wants list. Again if other
buyers and sellers behave in a similar way, then the relative numbers of browsing
orders will go up in summer and terms might be read more in warmer months than
colder ones. Whereas a full-time job store where they keep listing all types
of lots throughout the year might still catch all those buyers that are MOCing
throughout the year. Less active sellers won't.
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