Discussion Forum: Thread 339778

 Author: yeqiuer View Messages Posted By yeqiuer
 Posted: May 15, 2023 11:30
 Subject: re: help ,seller missing part
 Viewed: 150 times
 Topic: Problem Order
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yeqiuer (52)

Location:  Malaysia, Selangor
Member Since Contact Type Status
Dec 15, 2015 Contact Member Buyer
Buying Privileges - OK
hi, i encounter some problem and need help

i have some missing parts item with 2 seller

and now the order burst ,

they dont want reply my message already.

what can i do?

please advice ya. thank you.
 Author: jgrossman1025 View Messages Posted By jgrossman1025
 Posted: May 15, 2023 11:54
 Subject: Re: re: help ,seller missing part
 Viewed: 64 times
 Topic: Problem Order
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jgrossman1025 (321)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Mar 17, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: NGBrick
When did you message them? How many days ago? What parts were missing? Are they
extremely valuable? Some more info is needed to give an accurate idea of what
to do.

Thanks, Noah
 Author: yeqiuer View Messages Posted By yeqiuer
 Posted: May 15, 2023 20:20
 Subject: Re: re: help ,seller missing part
 Viewed: 40 times
 Topic: Problem Order
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yeqiuer (52)

Location:  Malaysia, Selangor
Member Since Contact Type Status
Dec 15, 2015 Contact Member Buyer
Buying Privileges - OK
In Problem Order, jgrossman1025 writes:
  When did you message them? How many days ago? What parts were missing? Are they
extremely valuable? Some more info is needed to give an accurate idea of what
to do.

Thanks, Noah

thanks Noah ,

quite long ,overhalf year, order purged,

1 seller promise will send back missing parts
he claim that he posted 3 mail ,
but i only received 1.

1 seller said refund , i said i will lose paypal fees,
so pending another order then send together for the missing parts.
 
 Author: yeqiuer View Messages Posted By yeqiuer
 Posted: May 15, 2023 20:22
 Subject: Re: re: help ,seller missing part
 Viewed: 39 times
 Topic: Problem Order
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yeqiuer (52)

Location:  Malaysia, Selangor
Member Since Contact Type Status
Dec 15, 2015 Contact Member Buyer
Buying Privileges - OK
In Problem Order, yeqiuer writes:
  In Problem Order, jgrossman1025 writes:
  When did you message them? How many days ago? What parts were missing? Are they
extremely valuable? Some more info is needed to give an accurate idea of what
to do.

Thanks, Noah

thanks Noah ,

quite long ,overhalf year, order purged,

1 seller promise will send back missing parts
he claim that he posted 3 mail ,
but i only received 1.

1 seller said refund , i said i will lose paypal fees,
so pending another order then send together for the missing parts.
 
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: May 15, 2023 13:05
 Subject: Re: re: help ,seller missing part
 Viewed: 66 times
 Topic: Problem Order
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Problem Order, yeqiuer writes:
  hi, i encounter some problem and need help

i have some missing parts item with 2 seller

and now the order burst ,

they dont want reply my message already.

what can i do?

please advice ya. thank you.

https://www.bricklink.com/retractOrder.asp
 Author: yeqiuer View Messages Posted By yeqiuer
 Posted: May 15, 2023 20:14
 Subject: Re: re: help ,seller missing part
 Viewed: 40 times
 Topic: Problem Order
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yeqiuer (52)

Location:  Malaysia, Selangor
Member Since Contact Type Status
Dec 15, 2015 Contact Member Buyer
Buying Privileges - OK
In Problem Order, Brickwilbo writes:
  In Problem Order, yeqiuer writes:
  hi, i encounter some problem and need help

i have some missing parts item with 2 seller

and now the order burst ,

they dont want reply my message already.

what can i do?

please advice ya. thank you.

https://www.bricklink.com/retractOrder.asp

Order #19701882 was purged from the system.

anythings i still can do?
 Author: ghyde View Messages Posted By ghyde
 Posted: May 15, 2023 22:48
 Subject: Re: re: help ,seller missing part
 Viewed: 53 times
 Topic: Problem Order
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ghyde (203)

Location:  Australia, Queensland
Member Since Contact Type Status Collage
May 10, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Far North Bricks
In Problem Order, yeqiuer writes:
  In Problem Order, Brickwilbo writes:
  In Problem Order, yeqiuer writes:
  hi, i encounter some problem and need help

i have some missing parts item with 2 seller

and now the order burst ,

they dont want reply my message already.

what can i do?

please advice ya. thank you.

https://www.bricklink.com/retractOrder.asp

Order #19701882 was purged from the system.

anythings i still can do?

Very little you can do.

Stoplist or least favorite the seller(s) in question, and move onto other stores.

If you paid via PayPal, and the order arrives within the 6 month timeframe, and
is found not complete, then file a chargeback request with PayPal, they will
usually side with you.

If the order was specified to be sent via a fast shipping method, you should
not wait more than the designated timeframe for the parcel delivery times. If
you wait too long, it will be much more difficult for you to successfully get
a chargeback through PayPal.

There isn't much to say, except to be a lot more careful. I recommend looking
at feedback of sellers you want to buy from, before even looking at their store.
If they have too many negatives with shipping related complaints or comments,
I'd recommend you buy elsewhere, most especially if the negatives or neutrals
are recent.

The onus is on the buyer to assess the seller's feedback history, doing so
will give you a better idea of the seller's history of potential problems.
You should also always check the store's Terms & Conditions, some sellers
have odd conditions that may mean they're more trouble to you than they're
worth.

Just my 2c worth.

Cheers ...

ghyde
 Author: yeqiuer View Messages Posted By yeqiuer
 Posted: May 16, 2023 18:44
 Subject: Re: re: help ,seller missing part
 Viewed: 34 times
 Topic: Problem Order
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yeqiuer (52)

Location:  Malaysia, Selangor
Member Since Contact Type Status
Dec 15, 2015 Contact Member Buyer
Buying Privileges - OK
In Problem Order, ghyde writes:
  In Problem Order, yeqiuer writes:
  In Problem Order, Brickwilbo writes:
  In Problem Order, yeqiuer writes:
  hi, i encounter some problem and need help

i have some missing parts item with 2 seller

and now the order burst ,

they dont want reply my message already.

what can i do?

please advice ya. thank you.

https://www.bricklink.com/retractOrder.asp

Order #19701882 was purged from the system.

anythings i still can do?

Very little you can do.

Stoplist or least favorite the seller(s) in question, and move onto other stores.

If you paid via PayPal, and the order arrives within the 6 month timeframe, and
is found not complete, then file a chargeback request with PayPal, they will
usually side with you.

If the order was specified to be sent via a fast shipping method, you should
not wait more than the designated timeframe for the parcel delivery times. If
you wait too long, it will be much more difficult for you to successfully get
a chargeback through PayPal.

There isn't much to say, except to be a lot more careful. I recommend looking
at feedback of sellers you want to buy from, before even looking at their store.
If they have too many negatives with shipping related complaints or comments,
I'd recommend you buy elsewhere, most especially if the negatives or neutrals
are recent.

The onus is on the buyer to assess the seller's feedback history, doing so
will give you a better idea of the seller's history of potential problems.
You should also always check the store's Terms & Conditions, some sellers
have odd conditions that may mean they're more trouble to you than they're
worth.

Just my 2c worth.

Cheers ...

ghyde

thanks ghyde

refer this
If you paid via PayPal, and the order arrives within the 6 month timeframe, and
is found not complete, then file a chargeback request with PayPal, they will
usually side with you.
many people told me this too.

okie , i understand.

yeqiuer