| Discussion Forum: Thread 339278 |
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| | | Author: | legoman77  | | Posted: | May 5, 2023 18:14 | | Subject: | How to cancel and order | | Viewed: | 106 times | | Topic: | Selling | |
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| Received an order on April 5 and did not know it. I found out a little over
a week ago. I have contacted the buyer three times since I found out I made
a mistake. (A really stupid mistake.) Since I have heard nothing and cannot
find a way to cancel. Any suggestions on what I can do? I am lost as a seller
now, things keep seeping out of brain.
Any help will be appreciated and I feel like such a really old man, minus a functional
brain.
John P
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| | | | | Author: | peregrinator | | Posted: | May 5, 2023 18:34 | | Subject: | Re: How to cancel and order | | Viewed: | 39 times | | Topic: | Selling | |
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| In Selling, legoman77 writes:
| | Received an order on April 5 and did not know it. I found out a little over
a week ago. I have contacted the buyer three times since I found out I made
a mistake. (A really stupid mistake.) Since I have heard nothing and cannot
find a way to cancel. Any suggestions on what I can do? I am lost as a seller
now, things keep seeping out of brain.
Any help will be appreciated and I feel like such a really old man, minus a functional
brain.
John P
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You need to file an order cancel request first, then you can cancel the order.
https://www.bricklink.com/retract.asp
Did the buyer pay? You should be able to refund if so.
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| | | | | | | Author: | legoman77 | | Posted: | May 5, 2023 20:22 | | Subject: | Re: How to cancel and order | | Viewed: | 29 times | | Topic: | Selling | |
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| In Selling, peregrinator writes:
| | In Selling, legoman77 writes:
| | Received an order on April 5 and did not know it. I found out a little over
a week ago. I have contacted the buyer three times since I found out I made
a mistake. (A really stupid mistake.) Since I have heard nothing and cannot
find a way to cancel. Any suggestions on what I can do? I am lost as a seller
now, things keep seeping out of brain.
Any help will be appreciated and I feel like such a really old man, minus a functional
brain.
John P
|
You need to file an order cancel request first, then you can cancel the order.
https://www.bricklink.com/retract.asp
Did the buyer pay? You should be able to refund if so.
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Thank you for the help. No, buyer did not pay and I failed to send an invoice.
I did look at the cancel tab and there was no acceptable way to cancel that
did not include the buyer. I cannot say the buyer wanted to cancel.
John P
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| | | | | | | | | Author: | 1001bricks | | Posted: | May 5, 2023 20:25 | | Subject: | Re: How to cancel and order | | Viewed: | 37 times | | Topic: | Selling | |
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| In Selling, legoman77 writes:
| | In Selling, peregrinator writes:
| | In Selling, legoman77 writes:
| | Received an order on April 5 and did not know it. I found out a little over
a week ago. I have contacted the buyer three times since I found out I made
a mistake. (A really stupid mistake.) Since I have heard nothing and cannot
find a way to cancel. Any suggestions on what I can do? I am lost as a seller
now, things keep seeping out of brain.
Any help will be appreciated and I feel like such a really old man, minus a functional
brain.
John P
|
You need to file an order cancel request first, then you can cancel the order.
https://www.bricklink.com/retract.asp
Did the buyer pay? You should be able to refund if so.
|
Thank you for the help. No, buyer did not pay and I failed to send an invoice.
I did look at the cancel tab and there was no acceptable way to cancel that
did not include the buyer. I cannot say the buyer wanted to cancel.
John P
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I confirm, as a seller you can cancel unilaterally.
Simply first start an OCR "request", then second, do confirm the request.
The buyer can't do anything.
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