Discussion Forum: Thread 339162 |
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| | Author: | Lulumika | Posted: | May 3, 2023 20:20 | Subject: | Messed up shipping. | Viewed: | 102 times | Topic: | Shipping | |
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| Has anyone else experienced anything weird with their shipping options? Last
month, all the shipping options were deactivated. Now, I have customers messaging
me that there are no longer any options for them to buy from their area. I live
in Ontario and my Ontario customers are being told they can't receive shipments
in their area.
I have gone over all the settings and I've even removed a bunch of details...
No more auto payments. All manual. Still having trouble.
M.
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| | | | Author: | Nubs_Select | Posted: | May 3, 2023 20:29 | Subject: | Re: Messed up shipping. | Viewed: | 31 times | Topic: | Shipping | |
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| despite a lettermail shipment costing almost $7 on shipping and fees everything
else seems to be/work normally
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| | | | Author: | UTLF | Posted: | May 3, 2023 21:56 | Subject: | (Cancelled) | Viewed: | 38 times | Topic: | Shipping | |
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| (Cancelled) |
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| | | | | | Author: | Lulumika | Posted: | May 3, 2023 22:31 | Subject: | Re: Messed up shipping. | Viewed: | 28 times | Topic: | Shipping | |
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| Everything was fine until about a month ago. I never changed any of the settings
and all of a sudden, there were no options available. All the options were unclicked.
Not by me. Then in the last week, I keep getting messages from potential buyers
asking if I ship to them.
As of today, I have gone back to the classic format of manual calculations for
all orders.
In Shipping, UTLF writes:
| Do you have PayPal onsite enabled? I recall someone facing a similar issue here
& that was one of the possible causes that were suggested
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| | | | | | Author: | Lulumika | Posted: | May 3, 2023 22:32 | Subject: | Re: Messed up shipping. | Viewed: | 29 times | Topic: | Shipping | |
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| So, to answer your question... Paypal enabled. |
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| | | | Author: | pcthurman | Posted: | May 5, 2023 04:56 | Subject: | Re: Messed up shipping. | Viewed: | 51 times | Topic: | Shipping | |
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| In Shipping, Lulumika writes:
| Has anyone else experienced anything weird with their shipping options? Last
month, all the shipping options were deactivated. Now, I have customers messaging
me that there are no longer any options for them to buy from their area. I live
in Ontario and my Ontario customers are being told they can't receive shipments
in their area.
I have gone over all the settings and I've even removed a bunch of details...
No more auto payments. All manual. Still having trouble.
M.
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You will need to have an Onsite payment option available so that taxes / VAT
can be collected by BL and remitted to the appropriate state / province / country.
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