Discussion Forum: Thread 338696

 Author: BurnsBrickHouse View Messages Posted By BurnsBrickHouse
 Posted: Apr 25, 2023 10:44
 Subject: NSS help
 Viewed: 72 times
 Topic: Selling
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BurnsBrickHouse (3130)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Dec 12, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Burns Brick House
I've been selling on Bricklink for 5 years now. 99% of the time I do well
and ship things in a timely manner. Ever so often I get behind and meet a customer
who gets upset. I just received my 2nd NSS in the past 5 years. in the terms
of bricklink it seems to say that if I get 3 I can't run a bricklink store.
I would hate to lose my store over a 3 unhappy customers over years of running
a business. Am I understanding it correctly? Is there a way for me to get them
taken off after a certain amount of time?

Any help would be appreciated.

Doug
 Author: psusaxman2000 View Messages Posted By psusaxman2000
 Posted: Apr 25, 2023 10:46
 Subject: Re: NSS help
 Viewed: 33 times
 Topic: Selling
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psusaxman2000 (291)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Apr 19, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricktopulous
In Selling, BurnsBrickHouse writes:
  I've been selling on Bricklink for 5 years now. 99% of the time I do well
and ship things in a timely manner. Ever so often I get behind and meet a customer
who gets upset. I just received my 2nd NSS in the past 5 years. in the terms
of bricklink it seems to say that if I get 3 I can't run a bricklink store.
I would hate to lose my store over a 3 unhappy customers over years of running
a business. Am I understanding it correctly? Is there a way for me to get them
taken off after a certain amount of time?

Any help would be appreciated.

Doug

It is 3 COMPLETED NSS. As longs as you are providing shipping
information or refunding the buyers, the NSS should be cancelled and you will
be good to continue selling.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Apr 25, 2023 11:35
 Subject: Re: NSS help
 Viewed: 46 times
 Topic: Selling
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Selling, psusaxman2000 writes:
  In Selling, BurnsBrickHouse writes:
  I've been selling on Bricklink for 5 years now. 99% of the time I do well
and ship things in a timely manner. Ever so often I get behind and meet a customer
who gets upset. I just received my 2nd NSS in the past 5 years. in the terms
of bricklink it seems to say that if I get 3 I can't run a bricklink store.
I would hate to lose my store over a 3 unhappy customers over years of running
a business. Am I understanding it correctly? Is there a way for me to get them
taken off after a certain amount of time?

Any help would be appreciated.

Doug

It is 3 COMPLETED NSS. As longs as you are providing shipping
information or refunding the buyers, the NSS should be cancelled and you will
be good to continue selling.

Here's the page where you can send proof of shipping or refund:
https://www.bricklink.com/helpDesk.asp?helpDeskID=122