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| | Author: | pcthurman | Posted: | Apr 13, 2023 15:36 | Subject: | To contact the seller or not | Viewed: | 178 times | Topic: | General | |
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| I recently made a purchase that was to include a with an alternate number
44041. I had contacted the seller to find out if they could check if they had
that particular alternate numbered item.
Here is their reply.
"I took a look at the part, the one I have in inventory doe have the reinforcement
interconnecting the edges to the stud holes. It looks like 44041 and 4204 are
actually the same part, and Lego made a transition from 44041 to 4204 starting
around 2002, without really changing the piece itself. Hope this helps you."
It was nice of them to give me that information and at first it does sound like
they have the alternate. SO, in my excitement I placed a nice order including
the brick.
When the order arrived, the brick was indeed and not the 44041 alternate.
I did contact the seller and let them know about the issue but told him that
the fault was on me because I did not contact him before ordering to make sure
that the verbiage being used was understood on both sides. I also told him I
did not want a refund as I will be able to use the brick later this year.
I also asked the seller to look at the 3rd picture for and notice how
the white brick has the ribs reinforcing the bottom on the alternate part 44041
as opposed to the original part green brick 4204.
Sorry, that was a bit long winded. On to my question.
Do you think it is okay for a buyer to "educate" (for lack of a better
word) a seller on part variations or should a buyer just let it slide?
I am torn because some part variations really do not have any different functionality
like the above 8x16 brick while some parts like and it's alternate
92903 have a slight curve difference and can make an aesthetic difference especially
if using both variations on the same model.
I would appreciate all opinions.
Cass T
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| | | | Author: | Stuart9 | Posted: | Apr 13, 2023 15:41 | Subject: | Re: To contact the seller or not | Viewed: | 48 times | Topic: | General | |
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| I wouldn’t mind a buyer pointing out differences where I had missed them, but
that’s me, I live to learn.
In General, pcthurman writes:
| I recently made a purchase that was to include a with an alternate number
44041. I had contacted the seller to find out if they could check if they had
that particular alternate numbered item.
Here is their reply.
"I took a look at the part, the one I have in inventory doe have the reinforcement
interconnecting the edges to the stud holes. It looks like 44041 and 4204 are
actually the same part, and Lego made a transition from 44041 to 4204 starting
around 2002, without really changing the piece itself. Hope this helps you."
It was nice of them to give me that information and at first it does sound like
they have the alternate. SO, in my excitement I placed a nice order including
the brick.
When the order arrived, the brick was indeed and not the 44041 alternate.
I did contact the seller and let them know about the issue but told him that
the fault was on me because I did not contact him before ordering to make sure
that the verbiage being used was understood on both sides. I also told him I
did not want a refund as I will be able to use the brick later this year.
I also asked the seller to look at the 3rd picture for and notice how
the white brick has the ribs reinforcing the bottom on the alternate part 44041
as opposed to the original part green brick 4204.
Sorry, that was a bit long winded. On to my question.
Do you think it is okay for a buyer to "educate" (for lack of a better
word) a seller on part variations or should a buyer just let it slide?
I am torn because some part variations really do not have any different functionality
like the above 8x16 brick while some parts like and it's alternate
92903 have a slight curve difference and can make an aesthetic difference especially
if using both variations on the same model.
I would appreciate all opinions.
Cass T
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| | | | | | Author: | pcthurman | Posted: | Apr 13, 2023 16:52 | Subject: | Re: To contact the seller or not | Viewed: | 26 times | Topic: | General | |
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| In General, Stuart9 writes:
| I wouldn’t mind a buyer pointing out differences where I had missed them, but
that’s me, I live to learn.
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Thank you, Stuart!
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| | | | Author: | Cob | Posted: | Apr 13, 2023 15:46 | Subject: | Re: To contact the seller or not | Viewed: | 46 times | Topic: | General | |
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| 1) Yes contact seller, I didn't realize there was a difference. I would
want to know that difference.
2) The picture with the white and green brick are not clear which is which.
They should be labeled.
In General, pcthurman writes:
| I recently made a purchase that was to include a with an alternate number
44041. I had contacted the seller to find out if they could check if they had
that particular alternate numbered item.
Here is their reply.
"I took a look at the part, the one I have in inventory doe have the reinforcement
interconnecting the edges to the stud holes. It looks like 44041 and 4204 are
actually the same part, and Lego made a transition from 44041 to 4204 starting
around 2002, without really changing the piece itself. Hope this helps you."
It was nice of them to give me that information and at first it does sound like
they have the alternate. SO, in my excitement I placed a nice order including
the brick.
When the order arrived, the brick was indeed and not the 44041 alternate.
I did contact the seller and let them know about the issue but told him that
the fault was on me because I did not contact him before ordering to make sure
that the verbiage being used was understood on both sides. I also told him I
did not want a refund as I will be able to use the brick later this year.
I also asked the seller to look at the 3rd picture for and notice how
the white brick has the ribs reinforcing the bottom on the alternate part 44041
as opposed to the original part green brick 4204.
Sorry, that was a bit long winded. On to my question.
Do you think it is okay for a buyer to "educate" (for lack of a better
word) a seller on part variations or should a buyer just let it slide?
I am torn because some part variations really do not have any different functionality
like the above 8x16 brick while some parts like and it's alternate
92903 have a slight curve difference and can make an aesthetic difference especially
if using both variations on the same model.
I would appreciate all opinions.
Cass T
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| | | | | | Author: | pcthurman | Posted: | Apr 13, 2023 16:53 | Subject: | Re: To contact the seller or not | Viewed: | 24 times | Topic: | General | |
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| In General, Cob writes:
| 1) Yes contact seller, I didn't realize there was a difference. I would
want to know that difference.
2) The picture with the white and green brick are not clear which is which.
They should be labeled.
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Yes, I agree they should be labeled.
Thank you!
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| | | | Author: | yorbrick | Posted: | Apr 13, 2023 16:16 | Subject: | Re: To contact the seller or not | Viewed: | 39 times | Topic: | General | |
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| In General, pcthurman writes:
| I recently made a purchase that was to include a with an alternate number
44041. I had contacted the seller to find out if they could check if they had
that particular alternate numbered item.
Here is their reply.
"I took a look at the part, the one I have in inventory doe have the reinforcement
interconnecting the edges to the stud holes. It looks like 44041 and 4204 are
actually the same part, and Lego made a transition from 44041 to 4204 starting
around 2002, without really changing the piece itself. Hope this helps you."
It was nice of them to give me that information and at first it does sound like
they have the alternate. SO, in my excitement I placed a nice order including
the brick.
When the order arrived, the brick was indeed and not the 44041 alternate.
I did contact the seller and let them know about the issue but told him that
the fault was on me because I did not contact him before ordering to make sure
that the verbiage being used was understood on both sides. I also told him I
did not want a refund as I will be able to use the brick later this year.
I also asked the seller to look at the 3rd picture for and notice how
the white brick has the ribs reinforcing the bottom on the alternate part 44041
as opposed to the original part green brick 4204.
Sorry, that was a bit long winded. On to my question.
Do you think it is okay for a buyer to "educate" (for lack of a better
word) a seller on part variations or should a buyer just let it slide?
I am torn because some part variations really do not have any different functionality
like the above 8x16 brick while some parts like and it's alternate
92903 have a slight curve difference and can make an aesthetic difference especially
if using both variations on the same model.
I would appreciate all opinions.
Cass T
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If you knew of the difference then you should have told the seller what to look
for before buying. The seller is right that there are reinforcements connecting
the tubes to the edges, but then both variants have that. This is the point
you probably should have asked for a photo, or asked the seller which image
it looks like.
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| | | | | | Author: | pcthurman | Posted: | Apr 13, 2023 17:04 | Subject: | Re: To contact the seller or not | Viewed: | 28 times | Topic: | General | |
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| In General, yorbrick writes:
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If you knew of the difference then you should have told the seller what to look
for before buying.
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Yes, I did contact the seller and did explain I was looking for the alternate
44041 that has the ribs for reinforcement on the bottom. I also used the macro
so the seller could have looked at the pictures of the part to try to understand
what I was looking for. My question also assumes that "ribs" is a universal
Lego term like how it is used for a minigure torso.
| The seller is right that there are reinforcements connecting
the tubes to the edges, but then both variants have that. This is the point
you probably should have asked for a photo, or asked the seller which image
it looks like.
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I did state in my original post that I was the one at fault as I did not contact
the seller before placing the order to clear up any misunderstood verbiage.
My question to the forum was not "Am I in the wrong or should I ask for anything"
I do not want a refund or any compensation as I believe I could have done more
to make sure I was getting the right piece.
My question was in fact is it okay to contact a seller to let them know about
a variation difference. How do sellers feel about being "educated" by
a buyer and if it should be done?
Cass T
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| | | | | | | | Author: | SylvainLS | Posted: | Apr 13, 2023 17:14 | Subject: | Re: To contact the seller or not | Viewed: | 33 times | Topic: | General | |
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| In General, pcthurman writes:
| […]
My question was in fact is it okay to contact a seller to let them know about
a variation difference. How do sellers feel about being "educated" by
a buyer and if it should be done?
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I was going to say it depends on the seller’s experience. As in: new sellers
know they don’t know every thing and are happy to learn, while older sellers
think they know everything
But it actually just depends on the seller, experience doesn’t make you change
how you react to being “educated”
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| | | | | | | | | | Author: | maxx3001 | Posted: | Apr 13, 2023 17:17 | Subject: | Re: To contact the seller or not | Viewed: | 38 times | Topic: | General | |
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| In General, SylvainLS writes:
| In General, pcthurman writes:
| […]
My question was in fact is it okay to contact a seller to let them know about
a variation difference. How do sellers feel about being "educated" by
a buyer and if it should be done?
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I was going to say it depends on the seller’s experience. As in: new sellers
know they don’t know every thing and are happy to learn, while older sellers
think they know everything
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Being one of the “older” sellers, I have zero problems with others correcting
me
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But it actually just depends on the seller, experience doesn’t make you change
how you react to being “educated”
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Well, I was educated, but still ended up selling LEGO
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| | | | | | | | | | | | Author: | 1001bricks | Posted: | Apr 13, 2023 19:33 | Subject: | Re: To contact the seller or not | Viewed: | 31 times | Topic: | General | |
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| | | I was going to say it depends on the seller’s experience. As in: new sellers
know they don’t know every thing and are happy to learn, while older sellers
think they know everything
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Being one of the “older” sellers, I have zero problems with others correcting
me
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Same. Apart those who aren't sellers and try to correct you.
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| | | | | | | | Author: | yorbrick | Posted: | Apr 13, 2023 18:09 | Subject: | Re: To contact the seller or not | Viewed: | 40 times | Topic: | General | |
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| | My question was in fact is it okay to contact a seller to let them know about
a variation difference. How do sellers feel about being "educated" by
a buyer and if it should be done?
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Of course you can contact them. There might be two extreme consequences, or
somewhere in between: the seller listens and replies or the seller thinks you
are a problem and blocks you. Different sellers will do different things, and
one seller may do different things at different times depending on the type of
day that they have had or how a lesson is formulated or a question is asked.
It may also depend on the quality of the "education". If it takes a
long or multiple lessons to be clear what the lesson being taught is, they may
be less inclined to be educated. Even less so if it is a cheap part. That is
why I think it is important to be clear about what you are asking if you decide
to ask it.
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| | | | Author: | maxx3001 | Posted: | Apr 13, 2023 17:15 | Subject: | Re: To contact the seller or not | Viewed: | 37 times | Topic: | General | |
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| In General, pcthurman writes:
| Sorry, that was a bit long winded. On to my question.
Do you think it is okay for a buyer to "educate" (for lack of a better
word) a seller on part variations or should a buyer just let it slide?
I would appreciate all opinions.
Cass T
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Please let me know if I missed something, always glad to learn.
There is so much going on with LEGO parts, it is impossible to keep up.
Maxx
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| | | | Author: | rab1234 | Posted: | Apr 13, 2023 21:34 | Subject: | Re: To contact the seller or not | Viewed: | 34 times | Topic: | General | |
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| Some sellers like to be educated and some don't care at all.
I'd just caveat your response with something like "This might not interest
you, so feel free to stop reading here, but for future reference, part X has...."
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| | | | | | Author: | pcthurman | Posted: | Apr 14, 2023 01:06 | Subject: | Re: To contact the seller or not | Viewed: | 38 times | Topic: | General | |
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| In General, rab1234 writes:
| Some sellers like to be educated and some don't care at all.
I'd just caveat your response with something like "This might not interest
you, so feel free to stop reading here, but for future reference, part X has...."
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Thank you. That is a great suggestion.
Cass T
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