I tried to refund a buyer that I'd completed the order on but the package
was returned to me 3 weeks later by Royal Mail and the buyer requested a refund,
however when clicking the 'issue refund' link on that order a page came
up saying 'this site can't be reached'.
I kept trying and eventually it worked, is this due to a timeout issue, although
when it didn't work the message came up almost immediately.
In Technical Issues, stevetq2 writes:
Hi
I tried to refund a buyer that I'd completed the order on but the package
was returned to me 3 weeks later by Royal Mail and the buyer requested a refund,
however when clicking the 'issue refund' link on that order a page came
up saying 'this site can't be reached'.