Discussion Forum: Thread 335680

 Author: teamkak1024 View Messages Posted By teamkak1024
 Posted: Feb 28, 2023 12:30
 Subject: Filing NSS
 Viewed: 101 times
 Topic: Problem Order
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teamkak1024 (134)

Location:  USA, Ohio
Member Since Contact Type Status
Jan 20, 2021 Contact Member Buyer
Buying Privileges - OK
How long do you wait before filing a NSS?
 Author: iprice View Messages Posted By iprice
 Posted: Feb 28, 2023 12:51
 Subject: Re: Filing NSS
 Viewed: 41 times
 Topic: Problem Order
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iprice (1253)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 15, 2018 Contact Member Buyer
Buying Privileges - OK
In Problem Order, teamkak1024 writes:
  How long do you wait before filing a NSS?

It would depend on circumstances, including -

- minimum 21 days since order
- size of order or cost/number of missing parts
- date of order (around holidays etc).
- country of order and your location (are you really remote and/or hard to find
- strikes, bad weather, natural disasters in and around seller/buyer area
- recent feedback given to seller
- lack of/poor response to at least two communications

Weigh up what might have gone wrong, together with store size and feedback.
 Author: calebfishn View Messages Posted By calebfishn
 Posted: Feb 28, 2023 14:56
 Subject: Re: Filing NSS
 Viewed: 35 times
 Topic: Problem Order
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calebfishn (2144)

Location:  Canada, Ontario
Member Since Contact Type Status
Feb 17, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Barbie's Brick Store
In Problem Order, teamkak1024 writes:
  How long do you wait before filing a NSS?


You can file a NSS when at least 7 days have passed from the order submission
date (since the order was last submitted or updated).
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Feb 28, 2023 18:53
 Subject: Re: Filing NSS
 Viewed: 37 times
 Topic: Problem Order
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Ziegelmeister (229)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
In Problem Order, calebfishn writes:
  In Problem Order, teamkak1024 writes:
  How long do you wait before filing a NSS?


You can file a NSS when at least 7 days have passed from the order submission
date (since the order was last submitted or updated).

Yyyyyyea, but let's not use the nuclear option just yet.

Can you give us a few details like:

- Have you tried contacting them
- Where is the seller located
- When did you order
- How many pieces/lots
- what's their feedback look like
- etc etc.