| Discussion Forum: Thread 335675 |
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| | | Author: | sonnich  | | Posted: | Feb 28, 2023 11:22 | | Subject: | Change shipping method, but invoice sent | | Viewed: | 52 times | | Topic: | Help | |
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| Hi
I sent the invoice, and now we want to change the shipping method.
How can I do that?
This is an issue when e.g. customer wants normal shipping, then changes mind
and want registered (+4EUR) or Vica-versa
How do I update those values now?
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| | | | | Author: | Brickwilbo | | Posted: | Feb 28, 2023 13:15 | | Subject: | Re: Change shipping method, but invoice sent | | Viewed: | 26 times | | Topic: | Help | |
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| In Help, sonnich writes:
| | Hi
I sent the invoice, and now we want to change the shipping method.
How can I do that?
This is an issue when e.g. customer wants normal shipping, then changes mind
and want registered (+4EUR) or Vica-versa
How do I update those values now?
|
Refund any payment. Change the payment status as none and the order status to
ready and Invoice for the new shipping method.
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| | | | | | | Author: | sonnich | | Posted: | Feb 28, 2023 14:58 | | Subject: | Re: Change shipping method, but invoice sent | | Viewed: | 20 times | | Topic: | Help | |
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| In Help, Brickwilbo writes:
| | In Help, sonnich writes:
| | Hi
I sent the invoice, and now we want to change the shipping method.
How can I do that?
This is an issue when e.g. customer wants normal shipping, then changes mind
and want registered (+4EUR) or Vica-versa
How do I update those values now?
|
Refund any payment. Change the payment status as none and the order status to
ready and Invoice for the new shipping method.
|
Thanks
I changed it from paid to not paid, even that it was not paid. I mean it has
status "paid", but was not
Amazing
Anyway, updated, now waiting to close the case
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Estonia, Harjumaa
Netherlands, Gelderland
