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| | | Author: | bricksbyrick  | | Posted: | Feb 15, 2023 11:22 | | Subject: | (Cancelled) | | Viewed: | 299 times | | Topic: | Problem | |
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| | (Cancelled) |
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| | | | | Author: | wildchicken13 | | Posted: | Feb 15, 2023 11:26 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 76 times | | Topic: | Problem | |
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| In Problem, bricksbyrick writes:
| | hello i have a store on bricklink and it is now Store Suspended
On Feb 15, 2023
for the reason Reason: Preventive Action and now my question is if there is an
operator here who can help me with this problem because I don't know what
I did wrong while I just send everything neatly people just get their track and
trace code I upload every day new parts in the store so who can help me am at
my wits end
|
Contact the help desk: https://helpdesk.bricklink.com/Main/
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| | | | | | | Author: | bricksbyrick | | Posted: | Feb 15, 2023 11:32 | | Subject: | (Cancelled) | | Viewed: | 71 times | | Topic: | Problem | |
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| | (Cancelled) |
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| | | | | | | | | Author: | Nubs_Select | | Posted: | Feb 15, 2023 11:36 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 61 times | | Topic: | Problem | |
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| In Problem, bricksbyrick writes:
| | In Problem, wildchicken13 writes:
| | In Problem, bricksbyrick writes:
| | hello i have a store on bricklink and it is now Store Suspended
On Feb 15, 2023
for the reason Reason: Preventive Action and now my question is if there is an
operator here who can help me with this problem because I don't know what
I did wrong while I just send everything neatly people just get their track and
trace code I upload every day new parts in the store so who can help me am at
my wits end
|
Contact the help desk: https://helpdesk.bricklink.com/Main/
|
i have done that but i dont know what i have done wrong who can help me please
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Usually about a 3 week response time
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| | | | | | | | | | | Author: | bricksbyrick | | Posted: | Feb 15, 2023 11:41 | | Subject: | (Cancelled) | | Viewed: | 69 times | | Topic: | Problem | |
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| | (Cancelled) |
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| | | | | | | | | | | | | Author: | wildchicken13 | | Posted: | Feb 15, 2023 11:48 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 52 times | | Topic: | Problem | |
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| In Problem, bricksbyrick writes:
| | […] have no one who has complained about their order […]
|
You have six negative feedbacks as a seller
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| | | | | | | | | | | | | Author: | 1001bricks | | Posted: | Feb 15, 2023 12:26 | | Subject: | (Cancelled) | | Viewed: | 53 times | | Topic: | Problem | |
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| | (Cancelled) |
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| | | | | | | | | | | | | | | Author: | bricksbyrick | | Posted: | Feb 15, 2023 12:33 | | Subject: | (Cancelled) | | Viewed: | 52 times | | Topic: | Problem | |
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| | (Cancelled) |
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| | | | | | | | | | | | | Author: | 1001bricks | | Posted: | Feb 15, 2023 12:29 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 53 times | | Topic: | Problem | |
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| No usage of capitals, paragraphs and punctuation in Forum: that only deserves
a ban 
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| | | | | | | | | | | | | | | Author: | bricksbyrick | | Posted: | Feb 15, 2023 12:34 | | Subject: | (Cancelled) | | Viewed: | 57 times | | Topic: | Problem | |
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| | (Cancelled) |
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| | | | | | | | | Author: | wildchicken13 | | Posted: | Feb 15, 2023 11:38 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 60 times | | Topic: | Problem | |
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| In Problem, bricksbyrick writes:
| | i have done that but i dont know what i have done wrong who can help me please
|
"Preventative action" covers a number of possible scenarios (tax evasion,
underage seller, etc). If you want to know the exact reason why your store was
suspended you need to contact the admins.
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| | | | | | | | | | | Author: | Nubs_Select | | Posted: | Feb 15, 2023 11:40 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 52 times | | Topic: | Problem | |
|
| In Problem, wildchicken13 writes:
| | In Problem, bricksbyrick writes:
| | i have done that but i dont know what i have done wrong who can help me please
|
"Preventative action" covers a number of possible scenarios (tax evasion,
underage seller, etc). If you want to know the exact reason why your store was
suspended you need to contact the admins.
|
Wonder if it could be related this this
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| | | | | | | | | | | | | Author: | bricksbyrick | | Posted: | Feb 15, 2023 11:48 | | Subject: | (Cancelled) | | Viewed: | 53 times | | Topic: | Problem | |
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| | (Cancelled) |
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| | | | | | | | | | | | | | | Author: | wildchicken13 | | Posted: | Feb 15, 2023 11:51 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 53 times | | Topic: | Problem | |
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| In Problem, bricksbyrick writes:
| | if that is the problem then in my opinion there is 1 solution sus using the old
name again while I am a different person than the previous owner or putting a
completely new store online? with the name I use now?
|
When you start using BrickLink you need to create an account. You cannot simply
take over an existing account from another user.
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| | | | | | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Feb 15, 2023 11:52 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 50 times | | Topic: | Problem | |
|
| In Problem, wildchicken13 writes:
| | In Problem, bricksbyrick writes:
| | if that is the problem then in my opinion there is 1 solution sus using the old
name again while I am a different person than the previous owner or putting a
completely new store online? with the name I use now?
|
When you start using BrickLink you need to create an account. You cannot simply
take over an existing account from another user.
|
+1 that’s quite likely the reason. From previous responses admins don’t just
ban account for the fun of it there is always a good reason that usually isn’t
made public so they most likely did it with good reason
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| | | | | Author: | musen2100 | | Posted: | Feb 15, 2023 11:46 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 62 times | | Topic: | Problem | |
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| In Problem, bricksbyrick writes:
| | hello i have a store on bricklink and it is now Store Suspended
On Feb 15, 2023
for the reason Reason: Preventive Action and now my question is if there is an
operator here who can help me with this problem because I don't know what
I did wrong while I just send everything neatly people just get their track and
trace code I upload every day new parts in the store so who can help me am at
my wits end
|
My best guess is, it is because of this:
https://www.bricklink.com/messageThread.asp?ID=334127&nID=1390448
According to the TOS "You may not transfer or sell your account or account
credentials to another party"
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| | | | | | | Author: | bricksbyrick | | Posted: | Feb 15, 2023 11:59 | | Subject: | (Cancelled) | | Viewed: | 80 times | | Topic: | Problem | |
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| | (Cancelled) |
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| | | | | | | | | Author: | bricksbyrick | | Posted: | Feb 15, 2023 12:25 | | Subject: | (Cancelled) | | Viewed: | 73 times | | Topic: | Problem | |
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| | (Cancelled) |
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| | | | | | | | | | | Author: | rtzx9r | | Posted: | Feb 15, 2023 12:34 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 59 times | | Topic: | Problem | |
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| In Problem, bricksbyrick writes:
| | In Problem, bricksbyrick writes:
| | In Problem, Admin_Russell writes:
| | In Problem, bricksbyrick writes:
| | hello i have a store on bricklink and it is now Store Suspended
On Feb 15, 2023
for the reason Reason: Preventive Action and now my question is if there is an
operator here who can help me with this problem because I don't know what
I did wrong while I just send everything neatly people just get their track and
trace code I upload every day new parts in the store so who can help me am at
my wits end
|
You purchased a BrickLink store from another user and this is against the Terms
of Service. Under Eligibility (No. 1):
You are limited to one (1) account on this Site unless we have granted you
permission to have additional accounts, such permission being in our sole discretion.
You may access the Site with your account credentials. You may not transfer
or sell your account or account credentials to another party.
When Customer Service responds to you, they will give you the option to open
a new account and will open the old (transferred) account long enough for you
to download the inventory.
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hello could I just create a new account with my own paypal email and own store
name then the problem is also solved in my opinion
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and now comes the next problem i have already sent 10 orders this week and i
have another order that is pending i can't do anything now this is so worthless
i want this resolved today because this is not doing business of bricklink/lego
i would like to sell lego and and because something has gone against the rules
you should be banned and wait for bricklink when they want to give an answer
where are the operators here and let them do their job and solve problems because
that not happening now
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No offense but your attitude here mirrors the negative feedbacks. Not a good
look or way to behave on Bricklink. You broke the rules, wait for the help desk
to help you.
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| | | | | | | | | | | | | Author: | bricksbyrick | | Posted: | Feb 15, 2023 12:42 | | Subject: | (Cancelled) | | Viewed: | 76 times | | Topic: | Problem | |
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| | (Cancelled) |
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| | | | | | | | | | | | | | | Author: | qwertyboy | | Posted: | Feb 15, 2023 12:51 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 57 times | | Topic: | Problem | |
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| In Problem, bricksbyrick writes:
| | what do you mean my attitude yes i am pissed because without warning my store
will be closed if they just said delete first the store you have taken over and
then open another then it would have been good but not this way because now you
can know I will wait how many weeks for answers that I already know and give
above, but in the meantime I want to catch the fees of a store that is closed
so I can't delete it myself now and create a new account
|
Well, in a previous thread you were explicitly warned you were breaking the Terms
of Service:
https://www.bricklink.com/message.asp?ID=1390490
While this is not a warning from the BrickLink admins themselves, it does point
you to a big issue with your shop. If you did some research at that point and
followed the ToS, you should have taken action then. Shop owners agree to the
ToS, and as in real life, not knowing the rules you agreed to is no defense.
| | and yes the Dutch
say things straight to the point even if it is hard for some people
|
I am Dutch, is my response "straight to the point" enough?
Niek.
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| | | | | | | | | | | | | | | | | Author: | bricksbyrick | | Posted: | Feb 15, 2023 12:55 | | Subject: | (Cancelled) | | Viewed: | 70 times | | Topic: | Problem | |
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| | (Cancelled) |
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| | | | | | | | | | | | | | | | | | | Author: | qwertyboy | | Posted: | Feb 15, 2023 13:05 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 55 times | | Topic: | Problem | |
|
| In Problem, bricksbyrick writes:
| | In Problem, qwertyboy writes:
| | In Problem, bricksbyrick writes:
| | what do you mean my attitude yes i am pissed because without warning my store
will be closed if they just said delete first the store you have taken over and
then open another then it would have been good but not this way because now you
can know I will wait how many weeks for answers that I already know and give
above, but in the meantime I want to catch the fees of a store that is closed
so I can't delete it myself now and create a new account
|
Well, in a previous thread you were explicitly warned you were breaking the Terms
of Service:
https://www.bricklink.com/message.asp?ID=1390490
While this is not a warning from the BrickLink admins themselves, it does point
you to a big issue with your shop. If you did some research at that point and
followed the ToS, you should have taken action then. Shop owners agree to the
ToS, and as in real life, not knowing the rules you agreed to is no defense.
| | and yes the Dutch
say things straight to the point even if it is hard for some people
|
I am Dutch, is my response "straight to the point" enough?
Niek.
|
I don't care so if I were to delete the entire account and create a new one
first pay the bricklink fees. then this whole thing should be ove
|
No. I would STRONGLY suggest to follow the advice Admin_Russell has given
you a few posts before:
https://www.bricklink.com/message.asp?ID=1393446
He is the BL overlord, his word is rule. Don't take actions unilaterally
- work with Customer Service to get things straightened out. Yes, that will take
a while, but continuing to pioneer all by yourself can get you into more trouble.
Niek.
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| | | | | | | | | | | | | | | | | | | | | Author: | bricksbyrick | | Posted: | Feb 15, 2023 13:10 | | Subject: | (Cancelled) | | Viewed: | 70 times | | Topic: | Problem | |
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| | (Cancelled) |
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| | | | | | | | | | | | | | | | | | | | | | | Author: | ghyde | | Posted: | Feb 15, 2023 13:32 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 59 times | | Topic: | Problem | |
|
| In Problem, bricksbyrick writes:
| | In Problem, qwertyboy writes:
| | In Problem, bricksbyrick writes:
| | In Problem, qwertyboy writes:
| | In Problem, bricksbyrick writes:
| | what do you mean my attitude yes i am pissed because without warning my store
will be closed if they just said delete first the store you have taken over and
then open another then it would have been good but not this way because now you
can know I will wait how many weeks for answers that I already know and give
above, but in the meantime I want to catch the fees of a store that is closed
so I can't delete it myself now and create a new account
|
Well, in a previous thread you were explicitly warned you were breaking the Terms
of Service:
https://www.bricklink.com/message.asp?ID=1390490
While this is not a warning from the BrickLink admins themselves, it does point
you to a big issue with your shop. If you did some research at that point and
followed the ToS, you should have taken action then. Shop owners agree to the
ToS, and as in real life, not knowing the rules you agreed to is no defense.
| | and yes the Dutch
say things straight to the point even if it is hard for some people
|
I am Dutch, is my response "straight to the point" enough?
Niek.
|
I don't care so if I were to delete the entire account and create a new one
first pay the bricklink fees. then this whole thing should be ove
|
No. I would STRONGLY suggest to follow the advice Admin_Russell has given
you a few posts before:
https://www.bricklink.com/message.asp?ID=1393446
He is the BL overlord, his word is rule. Don't take actions unilaterally
- work with Customer Service to get things straightened out. Yes, that will take
a while, but continuing to pioneer all by yourself can get you into more trouble.
Niek.
|
that er eill do and in the meanwhile i sell on brickowl
|
While you are waiting and selling elsewhere, go to a Dutch legal advice - what
your country calls "juridisch advies" - website, and see what they will
tell you about what you did wrong. Yes it will cost you money to have your wrong
doings explained to you, but you really need to stop being so self-centered,
and find out what your legal standing is.
You broke BrickLink's rules, got told that multiple times, and still do not
consider other people's advice and statements.
By the way, if you have LEGO stock you plan to sell on Brickowl, you should keep
it separate from any inventory you plan to later sell on BrickLink, as it could
be considered an offense if you maintain simultaneous inventory for two sites,
and will cause you a lot of order item removal requests.
When they finally decide whether to allow you to continue selling on BrickLink,
if indeed they will let you sell here anymore, then perhaps you will have learned
your lesson.
Cheers ...
ghyde
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| | | | | | | | | | | | | | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Feb 15, 2023 13:45 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 48 times | | Topic: | Problem | |
|
| | | By the way, if you have LEGO stock you plan to sell on Brickowl, you should keep
it separate from any inventory you plan to later sell on BrickLink, as it could
be considered an offense if you maintain simultaneous inventory for two sites,
and will cause you a lot of order item removal requests.
|
its a completely fine and accepted practice
|
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| | | | | | | | | | | | | | | | | | | | | | | Author: | 1001bricks | | Posted: | Feb 15, 2023 13:38 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 54 times | | Topic: | Problem | |
|
| | | | | He is the BL overlord, his word is rule. Don't take actions unilaterally
- work with Customer Service to get things straightened out. Yes, that will take
a while, but continuing to pioneer all by yourself can get you into more trouble.
Niek.
|
that er eill do and in the meanwhile i sell on brickowl
|
Unbelievable - now I miss wolfpackbricks 
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| | | | | | | | | | | | | | | | | | | Author: | StarBrick | | Posted: | Feb 15, 2023 14:03 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 47 times | | Topic: | Problem | |
|
| Oh man,
straight to the point?
I am ashamed about this Dutch fellow.
I do apologize on behalve of my fellow not-so straight to the point Dutchmen
(and women).
(loved the selfcentered commented  )
|
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| | | | | | | Author: | ghyde | | Posted: | Feb 15, 2023 13:51 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 54 times | | Topic: | Problem | |
|
| In Problem, Admin_Russell writes:
| | In Problem, bricksbyrick writes:
| | hello i have a store on bricklink and it is now Store Suspended
On Feb 15, 2023
for the reason Reason: Preventive Action and now my question is if there is an
operator here who can help me with this problem because I don't know what
I did wrong while I just send everything neatly people just get their track and
trace code I upload every day new parts in the store so who can help me am at
my wits end
|
You purchased a BrickLink store from another user and this is against the Terms
of Service. Under Eligibility (No. 1):
You are limited to one (1) account on this Site unless we have granted you
permission to have additional accounts, such permission being in our sole discretion.
You may access the Site with your account credentials. You may not transfer
or sell your account or account credentials to another party.
When Customer Service responds to you, they will give you the option to open
a new account and will open the old (transferred) account long enough for you
to download the inventory.
|
Contact the Dutch authorities and explain to them his wrong doings. The authorities
in his country would very likely not be pleased at having to deal with a seller
who refuses to comply with terms and conditions of a site they're supposed
to comply with.
Cheers ...
ghyde
|
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| | | | | | | Author: | Baarlo_Bricks | | Posted: | Feb 15, 2023 13:57 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 61 times | | Topic: | Problem | |
|
| In Problem, Admin_Russell writes:
| | In Problem, bricksbyrick writes:
| | hello i have a store on bricklink and it is now Store Suspended
On Feb 15, 2023
for the reason Reason: Preventive Action and now my question is if there is an
operator here who can help me with this problem because I don't know what
I did wrong while I just send everything neatly people just get their track and
trace code I upload every day new parts in the store so who can help me am at
my wits end
|
You purchased a BrickLink store from another user and this is against the Terms
of Service. Under Eligibility (No. 1):
You are limited to one (1) account on this Site unless we have granted you
permission to have additional accounts, such permission being in our sole discretion.
You may access the Site with your account credentials. You may not transfer
or sell your account or account credentials to another party.
When Customer Service responds to you, they will give you the option to open
a new account and will open the old (transferred) account long enough for you
to download the inventory.
|
There never was a transfer. He just let us believe he sold it to another person.
Both stores are located in Groningen, both owners are/were 41 at the same time
and they both never ever heard of punctuation? I doubt it. Is this, however,
a reason for a ban?
|
|
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| | | | | | | | | Author: | qwertyboy | | Posted: | Feb 15, 2023 14:03 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 54 times | | Topic: | Problem | |
|
| In Problem, Baarlo_Bricks writes:
| | There never was a transfer. He just let us believe he sold it to another person.
Both stores are located in Groningen, both owners are/were 41 at the same time
and they both never ever heard of punctuation? I doubt it. Is this, however,
a reason for a ban?
|
There is no ban (yet), the store is closed because of "Preventive Action".
If I were to go out on the street and start claiming I broke into my neighbor's
house, you bet the police would be interested to have a chat with me. I won't
get sentenced right away (in this case, banned from BL), but they sure would
want to get to the bottom of this while they invite me to have a little stay
at the police station (preventive action).
So yes, if someone claims they bought the store from a previous owner, this would
(in my eyes) very much warrant a temporary store closure until this is sorted
out.
Niek.
|
|
|
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| | | | | | | | | | | Author: | Baarlo_Bricks | | Posted: | Feb 15, 2023 14:05 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 67 times | | Topic: | Problem | |
|
| In Problem, qwertyboy writes:
| | In Problem, Baarlo_Bricks writes:
| | There never was a transfer. He just let us believe he sold it to another person.
Both stores are located in Groningen, both owners are/were 41 at the same time
and they both never ever heard of punctuation? I doubt it. Is this, however,
a reason for a ban?
|
There is no ban (yet), the store is closed because of "Preventive Action".
If I were to go out on the street and start claiming I broke into my neighbor's
house, you bet the police would be interested to have a chat with me. I won't
get sentenced right away (in this case, banned from BL), but they sure would
want to get to the bottom of this while they invite me to have a little stay
at the police station (preventive action).
So yes, if someone claims they bought the store from a previous owner, this would
(in my eyes) very much warrant a temporary store closure until this is sorted
out.
Niek.
|
Ban was maybe the wrong word here yes, sorry!
|
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| | | | | | | | | | | | | Author: | bricksbyrick | | Posted: | Feb 15, 2023 15:26 | | Subject: | (Cancelled) | | Viewed: | 93 times | | Topic: | Problem | |
|
| | (Cancelled) |
|
| | | | | |
| | | | | Author: | Baarlo_Bricks | | Posted: | Feb 15, 2023 13:54 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 66 times | | Topic: | Problem | |
|
| In Problem, bricksbyrick writes:
| | hello i have a store on bricklink and it is now Store Suspended
On Feb 15, 2023
for the reason Reason: Preventive Action and now my question is if there is an
operator here who can help me with this problem because I don't know what
I did wrong while I just send everything neatly people just get their track and
trace code I upload every day new parts in the store so who can help me am at
my wits end
|
Honestly, you say you took over the store, but let's face the fact: you are
the same as the previous owner.
Look at the history of this account in the forum, all posts are written the same
way. All store locations were in the province of Groningen and the previous owner
was 41 years, just like you are (maybe now you are 42?).
So you changed your name, told everyone you are a new owner (while just being
the previous too).. and look where it brought you, a ban.
But, does that mean this ban actually is wrong? As there really hasn't been
a selling of this store from person A to person B.
Person A never sold it, but only let us believe it. Is that a reason for a ban?
I don't know, it's not a great move. Up to the admins I guess.
Ye, straight to the point eh.
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| | | | | | | Author: | rab1234 | | Posted: | Feb 15, 2023 15:30 | | Subject: | Re: Store Suspended On Feb 15, 2023 | | Viewed: | 110 times | | Topic: | Problem | |
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| You forgot spamming to the same facebook sellers group using the same facebook
account. (unless the facebook profile was part of the "sale" .
In Problem, Baarlo_Bricks writes:
| | In Problem, bricksbyrick writes:
| | hello i have a store on bricklink and it is now Store Suspended
On Feb 15, 2023
for the reason Reason: Preventive Action and now my question is if there is an
operator here who can help me with this problem because I don't know what
I did wrong while I just send everything neatly people just get their track and
trace code I upload every day new parts in the store so who can help me am at
my wits end
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Honestly, you say you took over the store, but let's face the fact: you are
the same as the previous owner.
Look at the history of this account in the forum, all posts are written the same
way. All store locations were in the province of Groningen and the previous owner
was 41 years, just like you are (maybe now you are 42?).
So you changed your name, told everyone you are a new owner (while just being
the previous too).. and look where it brought you, a ban.
But, does that mean this ban actually is wrong? As there really hasn't been
a selling of this store from person A to person B.
Person A never sold it, but only let us believe it. Is that a reason for a ban?
I don't know, it's not a great move. Up to the admins I guess.
Ye, straight to the point eh.
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Netherlands, Groningen
USA, Illinois
Canada, Ontario
France, Provence-Alpes-Côte d'Azur
Denmark
Australia, Queensland
