| Discussion Forum: Thread 334834 |
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| | | Author: | sanvikm  | | Posted: | Feb 13, 2023 21:41 | | Subject: | Removing item from an order | | Viewed: | 76 times | | Topic: | Problem Order | |
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| How do you remove one item from an order while it is still in pending without
canceling the whole order? The buyer has changed their mind on one item but
would like to purchase the other items.
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| | | | | Author: | Nubs_Select | | Posted: | Feb 13, 2023 21:47 | | Subject: | Re: Removing item from an order | | Viewed: | 31 times | | Topic: | Problem Order | |
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| In Problem Order, sanvikm writes:
| | How do you remove one item from an order while it is still in pending without
canceling the whole order? The buyer has changed their mind on one item but
would like to purchase the other items.
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https://www.bricklink.com/retractOrderItem.asp
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| | | | | | | Author: | sanvikm | | Posted: | Feb 14, 2023 15:22 | | Subject: | Re: Removing item from an order | | Viewed: | 21 times | | Topic: | Problem Order | |
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| In Problem Order, Nubs_Select writes:
| | In Problem Order, sanvikm writes:
| | How do you remove one item from an order while it is still in pending without
canceling the whole order? The buyer has changed their mind on one item but
would like to purchase the other items.
|
https://www.bricklink.com/retractOrderItem.asp
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I did use the retract order button and submitted the request but nothing has
happened. Is the buyer supposed to do something on their end?
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| | | | | | | | | Author: | Nubs_Select | | Posted: | Feb 14, 2023 15:31 | | Subject: | Re: Removing item from an order | | Viewed: | 20 times | | Topic: | Problem Order | |
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| In Problem Order, sanvikm writes:
| | In Problem Order, Nubs_Select writes:
| | In Problem Order, sanvikm writes:
| | How do you remove one item from an order while it is still in pending without
canceling the whole order? The buyer has changed their mind on one item but
would like to purchase the other items.
|
https://www.bricklink.com/retractOrderItem.asp
|
I did use the retract order button and submitted the request but nothing has
happened. Is the buyer supposed to do something on their end?
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If i remember correctly the buyer has to accept it on their end
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| | | | | | | | | | | Author: | 1001bricks | | Posted: | Feb 14, 2023 16:32 | | Subject: | Re: Removing item from an order | | Viewed: | 18 times | | Topic: | Problem Order | |
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| In Problem Order, Nubs_Select writes:
| | In Problem Order, sanvikm writes:
| | In Problem Order, Nubs_Select writes:
| | In Problem Order, sanvikm writes:
| | How do you remove one item from an order while it is still in pending without
canceling the whole order? The buyer has changed their mind on one item but
would like to purchase the other items.
|
https://www.bricklink.com/retractOrderItem.asp
|
I did use the retract order button and submitted the request but nothing has
happened. Is the buyer supposed to do something on their end?
|
If i remember correctly the buyer has to accept it on their end
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Yes, and of course: you're modifying a buyer's order, you've got
to get his consent.
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| | | | | | | | | Author: | pcthurman | | Posted: | Feb 14, 2023 16:40 | | Subject: | Re: Removing item from an order | | Viewed: | 17 times | | Topic: | Problem Order | |
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| In Problem Order, sanvikm writes:
| | In Problem Order, Nubs_Select writes:
| | In Problem Order, sanvikm writes:
| | How do you remove one item from an order while it is still in pending without
canceling the whole order? The buyer has changed their mind on one item but
would like to purchase the other items.
|
https://www.bricklink.com/retractOrderItem.asp
|
I did use the retract order button and submitted the request but nothing has
happened. Is the buyer supposed to do something on their end?
|
If I remember correctly, the buyer will get an e-mail notification not a Bricklink
notification. They need to read the e-mail and follow the link to accept the
retraction.
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| | | | | | | | | | | Author: | 1001bricks | | Posted: | Feb 14, 2023 16:45 | | Subject: | Re: Removing item from an order | | Viewed: | 24 times | | Topic: | Problem Order | |
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| In Problem Order, pcthurman writes:
| | In Problem Order, sanvikm writes:
| | In Problem Order, Nubs_Select writes:
| | In Problem Order, sanvikm writes:
| | How do you remove one item from an order while it is still in pending without
canceling the whole order? The buyer has changed their mind on one item but
would like to purchase the other items.
|
https://www.bricklink.com/retractOrderItem.asp
|
I did use the retract order button and submitted the request but nothing has
happened. Is the buyer supposed to do something on their end?
|
If I remember correctly, the buyer will get an e-mail notification not a Bricklink
notification. They need to read the e-mail and follow the link to accept the
retraction.
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Yep - this kind of e-mail (received as the buyer):
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