Discussion Forum: Thread 333935

 Author: gawd83 View Messages Posted By gawd83
 Posted: Jan 26, 2023 09:47
 Subject: Paid but no update from Seller
 Viewed: 112 times
 Topic: Buying
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gawd83 (55)

Location:  United Kingdom, Scotland
Member Since Contact Type Status
Jan 19, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: T and E Bricks
I paid for an item using instant check out 4 business days ago, I've had
no contact from the seller and no change in the order status since, how long
should I leave it before contacting the seller to get an update on the order?
 Author: udenbricks View Messages Posted By udenbricks
 Posted: Jan 26, 2023 09:53
 Subject: Re: Paid but no update from Seller
 Viewed: 36 times
 Topic: Buying
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udenbricks (3161)

Location:  Netherlands, Noord-Brabant
Member Since Contact Type Status
Mar 25, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Uden Bricks
In Buying, gawd83 writes:
  I paid for an item using instant check out 4 business days ago, I've had
no contact from the seller and no change in the order status since, how long
should I leave it before contacting the seller to get an update on the order

it is never a problem to ask the seller after 4 days:

CHATGPT: "Hi, I was wondering if you could provide me with an update on
the status of my order? I would greatly appreciate any information you can provide.
Thank you."

but be more patient: with status and shipments.
look in the terms if you can find a clue for shipment times
 Author: gawd83 View Messages Posted By gawd83
 Posted: Jan 26, 2023 09:58
 Subject: Re: Paid but no update from Seller
 Viewed: 50 times
 Topic: Buying
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gawd83 (55)

Location:  United Kingdom, Scotland
Member Since Contact Type Status
Jan 19, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: T and E Bricks
In Buying, udenbricks writes:
  In Buying, gawd83 writes:
  I paid for an item using instant check out 4 business days ago, I've had
no contact from the seller and no change in the order status since, how long
should I leave it before contacting the seller to get an update on the order

it is never a problem to ask the seller after 4 days:

CHATGPT: "Hi, I was wondering if you could provide me with an update on
the status of my order? I would greatly appreciate any information you can provide.
Thank you."

but be more patient: with status and shipments.
look in the terms if you can find a clue for shipment times

Thanks for the suggestion, I've checked the invoice and they do say "international
shipment takes longer, be patient", I've taken that to include actually
getting to the courier and shipping it too, so I'll give them another day
or two before making contact
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Jan 26, 2023 10:38
 Subject: Re: Paid but no update from Seller
 Viewed: 44 times
 Topic: Buying
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wildchicken13 (876)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
In Buying, gawd83 writes:
  I paid for an item using instant check out 4 business days ago, I've had
no contact from the seller and no change in the order status since, how long
should I leave it before contacting the seller to get an update on the order?

I think 4 days is long enough.