|
 |
| | | Author: | paolocolombo  | | Posted: | Jan 26, 2023 03:26 | | Subject: | Feedback not released | | Viewed: | 194 times | | Topic: | Feedback | |
|
| Hi
It happens to me more and more often that buyers do not release feedback.
This is unpleasant, especially for sales with low amounts that involve a lot
of work.
You can think of a kind of sanction: if you don't release feedback within
30 days, automatically, that buyer will have neutral feedback with the motivation
"he hasn't released feedback" (it's just an example).
Paolo
|
|
| | | | | |
| | | | | Author: | iprice | | Posted: | Jan 26, 2023 03:30 | | Subject: | Re: Feedback not released | | Viewed: | 51 times | | Topic: | Feedback | |
|
| In Feedback, paolocolombo writes:
| | Hi
It happens to me more and more often that buyers do not release feedback.
This is unpleasant, especially for sales with low amounts that involve a lot
of work.
You can think of a kind of sanction: if you don't release feedback within
30 days, automatically, that buyer will have neutral feedback with the motivation
"he hasn't released feedback" (it's just an example).
Paolo
|
Feedback is a choice, not a requirement.
It works both ways. Sellers also don't always leave feedback.
Not leaving feedback can also be a statement about the transaction; it could
mean that you deliberately withheld it because you're not happy about something,
but didn't want to leave a Negative or a Neutral. Or it could mean that they
-
a) forgot to leave feedback
b) will leave feedback at a future time
c) don't understand how helpful feedback can be
d) other...
|
|
|
| | | | | |
| | | | | Author: | yorbrick | | Posted: | Jan 26, 2023 04:02 | | Subject: | Re: Feedback not released | | Viewed: | 42 times | | Topic: | Feedback | |
|
| In Feedback, paolocolombo writes:
| | Hi
It happens to me more and more often that buyers do not release feedback.
This is unpleasant, especially for sales with low amounts that involve a lot
of work.
You can think of a kind of sanction: if you don't release feedback within
30 days, automatically, that buyer will have neutral feedback with the motivation
"he hasn't released feedback" (it's just an example).
Paolo
|
If you feel you should, then you can already leave neutral or negative feedback
for your buyers if they don't leave it for you. Don't expect many customers
in future if you do this.
|
|
| | | | | |
| | | | | Author: | LeeGo73 | | Posted: | Jan 26, 2023 04:11 | | Subject: | Re: Feedback not released | | Viewed: | 53 times | | Topic: | Feedback | |
|
| In Feedback, paolocolombo writes:
| | Hi
It happens to me more and more often that buyers do not release feedback.
This is unpleasant, especially for sales with low amounts that involve a lot
of work.
You can think of a kind of sanction: if you don't release feedback within
30 days, automatically, that buyer will have neutral feedback with the motivation
"he hasn't released feedback" (it's just an example).
Paolo
|
I think you have a high feedback ratio already. 82 order total, of which 4 cancelled
in the last 6 months. So 78 actual orders and 58 feedback, thats about 75%.
I'm around 55%
|
|
| | | | | | | | | |
| | | | | | | Author: | paolocolombo | | Posted: | Jan 27, 2023 11:12 | | Subject: | Re: Feedback not released | | Viewed: | 28 times | | Topic: | Feedback | |
|
| In some cases, after urging the buyer several times to release a fb, I got the
fb (100% positive)
In Feedback, LeeGo73 writes:
| | In Feedback, paolocolombo writes:
| | Hi
It happens to me more and more often that buyers do not release feedback.
This is unpleasant, especially for sales with low amounts that involve a lot
of work.
You can think of a kind of sanction: if you don't release feedback within
30 days, automatically, that buyer will have neutral feedback with the motivation
"he hasn't released feedback" (it's just an example).
Paolo
|
I think you have a high feedback ratio already. 82 order total, of which 4 cancelled
in the last 6 months. So 78 actual orders and 58 feedback, thats about 75%.
I'm around 55%
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | yorbrick | | Posted: | Jan 27, 2023 11:46 | | Subject: | Re: Feedback not released | | Viewed: | 26 times | | Topic: | Feedback | |
|
| In Feedback, paolocolombo writes:
| | In some cases, after urging the buyer several times to release a fb, I got the
fb (100% positive)
|
I wonder if you also got put on their least favourites list for contacting them
multiple times to leave feedback.
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | 1001bricks | | Posted: | Jan 27, 2023 12:55 | | Subject: | Re: Feedback not released | | Viewed: | 29 times | | Topic: | Feedback | |
|
| In Feedback, paolocolombo writes:
| | In some cases, after urging the buyer several times to release a fb, I got the
fb (100% positive)
|
You shouldn't urge or even specifically ask for a feedback.
Please understand it's totally an OPTION, and pressuring the buyer to get
one isn't allowed.
One of these days, you'll receive a nice Red one just because of this.
And it won't be removed by Administration; it's not a valid reason for
it to be removed.
|
|
| | | | | | | | | |
| | | | | | | Author: | paolocolombo | | Posted: | Jan 27, 2023 11:13 | | Subject: | Re: Feedback not released | | Viewed: | 38 times | | Topic: | Feedback | |
|
| 
In Feedback, LeeGo73 writes:
| | In Feedback, paolocolombo writes:
| | Hi
It happens to me more and more often that buyers do not release feedback.
This is unpleasant, especially for sales with low amounts that involve a lot
of work.
You can think of a kind of sanction: if you don't release feedback within
30 days, automatically, that buyer will have neutral feedback with the motivation
"he hasn't released feedback" (it's just an example).
Paolo
|
I think you have a high feedback ratio already. 82 order total, of which 4 cancelled
in the last 6 months. So 78 actual orders and 58 feedback, thats about 75%.
I'm around 55%
|
|
|
| | | | | |
| | | | | Author: | peregrinator | | Posted: | Jan 26, 2023 07:13 | | Subject: | Re: Feedback not released | | Viewed: | 54 times | | Topic: | Feedback | |
|
| In Feedback, paolocolombo writes:
| | Hi
It happens to me more and more often that buyers do not release feedback.
This is unpleasant, especially for sales with low amounts that involve a lot
of work.
You can think of a kind of sanction: if you don't release feedback within
30 days, automatically, that buyer will have neutral feedback with the motivation
"he hasn't released feedback" (it's just an example).
Paolo
|
As a buyer I don't leave feedback until the seller does. Have you left feedback
for all of the orders you've received?
|
|
| | | | | | | | | |
| | | | | | | Author: | tons_of_bricks | | Posted: | Jan 26, 2023 08:21 | | Subject: | Re: Feedback not released | | Viewed: | 35 times | | Topic: | Feedback | |
|
| In Feedback, peregrinator writes:
| | In Feedback, paolocolombo writes:
| | Hi
It happens to me more and more often that buyers do not release feedback.
This is unpleasant, especially for sales with low amounts that involve a lot
of work.
You can think of a kind of sanction: if you don't release feedback within
30 days, automatically, that buyer will have neutral feedback with the motivation
"he hasn't released feedback" (it's just an example).
Paolo
|
As a buyer I don't leave feedback until the seller does. Have you left feedback
for all of the orders you've received?
|
I don't agree with the "I don't leave feedback until the other party
does" mentality. If everyone acted that way, no feedback would ever be left.
As a seller, if the buyer pays and doesn't cause trouble, they get a feedback
from me. As a buyer, if the seller ships the order out in a reasonable time and
everything is accounted for, they get a feedback from me. Whether the other party
leaves any for me is entirely up to them and I don't apply that to the equation
at all.
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | peregrinator | | Posted: | Jan 26, 2023 14:53 | | Subject: | Re: Feedback not released | | Viewed: | 35 times | | Topic: | Feedback | |
|
| In Feedback, tons_of_bricks writes:
| | I don't agree with the "I don't leave feedback until the other party
does" mentality.
|
Right, to be clear, as a seller I leave feedback first.
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | Ziegelmeister | | Posted: | Jan 27, 2023 11:40 | | Subject: | Re: Feedback not released | | Viewed: | 28 times | | Topic: | Feedback | |
|
| In Feedback, peregrinator writes:
| | In Feedback, tons_of_bricks writes:
| | I don't agree with the "I don't leave feedback until the other party
does" mentality.
|
Right, to be clear, as a seller I leave feedback first.
|
I go the other way and I actually state it in my terms.
FEEDBACK
I'll leave feedback once I know you're fully satisfied with your order.
I can communicate a lot and I know some people just don't want to be bothered
with emails, so if you leave positive feedback and move your order to "completed"
status, I'll assume everything is golden. Otherwise I'm very on top
of emails so PM or email me if you have any concerns.
I'm at just over 65% feedback to orders.
|
|
| | | | | |
| | | | | Author: | WoutR | | Posted: | Jan 26, 2023 07:22 | | Subject: | Re: Feedback not released | | Viewed: | 48 times | | Topic: | Feedback | |
|
| In Feedback, paolocolombo writes:
| | Hi
It happens to me more and more often that buyers do not release feedback.
This is unpleasant, especially for sales with low amounts that involve a lot
of work.
You can think of a kind of sanction: if you don't release feedback within
30 days, automatically, that buyer will have neutral feedback with the motivation
"he hasn't released feedback" (it's just an example).
Paolo
|
The buyer pays you with money. They do not have to give feedback also.
Leaving them neutral feedback if they don't, would be extremely bad. I'd
stoplist you immediately.
|
|
| | | | | |
| | | | | Author: | tons_of_bricks | | Posted: | Jan 26, 2023 08:26 | | Subject: | Re: Feedback not released | | Viewed: | 54 times | | Topic: | Feedback | |
|
| Out of 82 orders, you have 57 that left positive feedback. That's 71%, an
incredibly high rate (ours is at 58%). How about you focus on those who have
left feedback rather than those who haven't. Your main goal as a seller should
be to satisfy your customers, not see how high of a score you can get on the
feedback counter. You assume that if that other 29% left feedback, they'd
all be positive, but its quite possible that some of those customers would give
neutral or even negative, but didn't because they didn't want to risk
escalating anything. Sometimes no news is good news.
|
|
| | | | | | | | | |
| | | | | | | Author: | qwertyboy | | Posted: | Jan 26, 2023 11:01 | | Subject: | Re: Feedback not released | | Viewed: | 57 times | | Topic: | Feedback | |
|
| In Feedback, tons_of_bricks writes:
| | Your main goal as a seller should be to satisfy your customers
|
This got X-rated pretty quick. Keep things decent people.
Niek.
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | tons_of_bricks | | Posted: | Jan 26, 2023 14:22 | | Subject: | Re: Feedback not released | | Viewed: | 50 times | | Topic: | Feedback | |
|
| In Feedback, qwertyboy writes:
| | In Feedback, tons_of_bricks writes:
| | Your main goal as a seller should be to satisfy your customers
|
This got X-rated pretty quick. Keep things decent people.
Niek.
|
In all honesty, that meaning did not cross my mind at all when I wrote that.
It wasn't until contemplating what your comment meant for about 30 seconds
before I started to realize what you were insinuating. Perhaps don't point
out ways text can be twisted and things will stay decent...
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | SylvainLS | | Posted: | Jan 26, 2023 14:36 | | Subject: | Re: Feedback not released | | Viewed: | 34 times | | Topic: | Feedback | |
|
| In Feedback, tons_of_bricks writes:
| | In Feedback, qwertyboy writes:
| | In Feedback, tons_of_bricks writes:
| | Your main goal as a seller should be to satisfy your customers
|
This got X-rated pretty quick. Keep things decent people.
Niek.
|
In all honesty, that meaning did not cross my mind at all when I wrote that.
It wasn't until contemplating what your comment meant for about 30 seconds
before I started to realize what you were insinuating. Perhaps don't point
out ways text can be twisted and things will stay decent...
|
“Honi soit qui mal y pense”
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | wildchicken13 | | Posted: | Jan 26, 2023 15:38 | | Subject: | Re: Feedback not released | | Viewed: | 50 times | | Topic: | Feedback | |
|
| In Feedback, qwertyboy writes:
| | In Feedback, tons_of_bricks writes:
| | Your main goal as a seller should be to satisfy your customers
|
This got X-rated pretty quick. Keep things decent people.
Niek.
|
The word "satisfy" does not have a sexual connotation in American English.
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | qwertyboy | | Posted: | Jan 26, 2023 19:52 | | Subject: | Re: Feedback not released | | Viewed: | 47 times | | Topic: | Feedback | |
|
| In Feedback, wildchicken13 writes:
| | In Feedback, qwertyboy writes:
| | In Feedback, tons_of_bricks writes:
| | Your main goal as a seller should be to satisfy your customers
|
This got X-rated pretty quick. Keep things decent people.
Niek.
|
The word "satisfy" does not have a sexual connotation in American English.
|
Unfortunately we can't tell that to John Belushi anymore:
https://m.youtube.com/watch?v=dhKoI2eXdRc
(at the 3:09 mark)
Anywho, my post was a poor attempt at some humor. My apologies if I offended
anyone.
Niek.
|
|
| | | | | | | | | |
| | | | | | | Author: | paolocolombo | | Posted: | Jan 27, 2023 11:07 | | Subject: | Re: Feedback not released | | Viewed: | 34 times | | Topic: | Feedback | |
|
| Anything is possible however it takes so little, if you are satisfied and I'm
sure you were, drop the feedback. Statistically, whoever "forgets" the
fb is hi has just entered and has, in turn, very few or 0 fb.
In Feedback, tons_of_bricks writes:
| | Out of 82 orders, you have 57 that left positive feedback. That's 71%, an
incredibly high rate (ours is at 58%). How about you focus on those who have
left feedback rather than those who haven't. Your main goal as a seller should
be to satisfy your customers, not see how high of a score you can get on the
feedback counter. You assume that if that other 29% left feedback, they'd
all be positive, but its quite possible that some of those customers would give
neutral or even negative, but didn't because they didn't want to risk
escalating anything. Sometimes no news is good news.
|
|
|
|
|
|
|
Italy, Veneto
United Kingdom, England
Netherlands, Zuid-Holland
France, Provence-Alpes-Côte d'Azur
USA, New Jersey
Canada, Alberta
