Discussion Forum: Thread 333801

 Author: Petesbricks View Messages Posted By Petesbricks
 Posted: Jan 23, 2023 09:18
 Subject: Order paid, refunded but no OCR option
 Viewed: 59 times
 Topic: Problem Order
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

Petesbricks (151)

Location:  USA, Illinois
Member Since Contact Type Status
Jul 25, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brix A Plenty
Buyer requested cancel after paid. I refunded and went to OCR but it didn’t give
me the option. Asked BL but no response. Am I missing a step?
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Jan 23, 2023 09:20
 Subject: Re: Order paid, refunded but no OCR option
 Viewed: 32 times
 Topic: Problem Order
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

jennnifer (3537)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Problem Order, Petesbricks writes:
  Buyer requested cancel after paid. I refunded and went to OCR but it didn’t give
me the option. Asked BL but no response. Am I missing a step?

What's the payment status on the order currently? You can see this on the
Edit Order page.

Jen
 Author: Petesbricks View Messages Posted By Petesbricks
 Posted: Jan 24, 2023 08:46
 Subject: Re: Order paid, refunded but no OCR option
 Viewed: 29 times
 Topic: Problem Order
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

Petesbricks (151)

Location:  USA, Illinois
Member Since Contact Type Status
Jul 25, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brix A Plenty
In Problem Order, jennnifer writes:
  In Problem Order, Petesbricks writes:
  Buyer requested cancel after paid. I refunded and went to OCR but it didn’t give
me the option. Asked BL but no response. Am I missing a step?

What's the payment status on the order currently? You can see this on the
Edit Order page.

Jen

It was paid. I think BL canceled it because it’s showing canceled and I didn’t
do anything.