Discussion Forum: Thread 333397

 Author: Play_It_Again View Messages Posted By Play_It_Again
 Posted: Jan 15, 2023 09:09
 Subject: Shipstation Order not clearing after shipping
 Viewed: 65 times
 Topic: Shipping
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Play_It_Again (4961)

Location:  USA, Kansas
Member Since Contact Type Status
Nov 6, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: Play It Again Bricks
Anyone else have the last 3 or 4 days of orders still showing on your order screen
in Shipstation? I've tried contacting them, provided screen shots and even
tried to manual update the tracking in PayPal to clear them. I've been
successful in clearing 2 or 3 but the rest gives me an error.
 Author: RCORONA79 View Messages Posted By RCORONA79
 Posted: Jan 19, 2023 13:03
 Subject: Re: Shipstation Order not clearing after shipping
 Viewed: 32 times
 Topic: Shipping
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RCORONA79 (2989)

Location:  USA, Illinois
Member Since Contact Type Status
Oct 8, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Corona Brick Shop
In Shipping, Play_It_Again writes:
  Anyone else have the last 3 or 4 days of orders still showing on your order screen
in Shipstation? I've tried contacting them, provided screen shots and even
tried to manual update the tracking in PayPal to clear them. I've been
successful in clearing 2 or 3 but the rest gives me an error.


Same issue here. I have found some posts on facebook (bricklink sellers) and
we are not alone.

Its annoying.



Russ
 Author: Play_It_Again View Messages Posted By Play_It_Again
 Posted: Jan 19, 2023 13:49
 Subject: Re: Shipstation Order not clearing after shipping
 Viewed: 31 times
 Topic: Shipping
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Play_It_Again (4961)

Location:  USA, Kansas
Member Since Contact Type Status
Nov 6, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: Play It Again Bricks
My ticket was escalated to the product team for resolution on Monday, We'll
see how long it takes to get resolved. I'm rolling about 40 orders deep
now

In Shipping, RCORONA79 writes:
  In Shipping, Play_It_Again writes:
  Anyone else have the last 3 or 4 days of orders still showing on your order screen
in Shipstation? I've tried contacting them, provided screen shots and even
tried to manual update the tracking in PayPal to clear them. I've been
successful in clearing 2 or 3 but the rest gives me an error.


Same issue here. I have found some posts on facebook (bricklink sellers) and
we are not alone.

Its annoying.



Russ